Hello,

Thank you for contacting us and for using XStore.

Please go to Pages > click on title of Front page > Yoast SEO > Advance > Canonical URL
https://yoast.com/help/canonical-urls-in-yoast-seo/

Kind Regards,
8theme team

Hello, Felipe Rojas,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

1/ We’ve synchronized translations https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Please find and translate strings via Loco Translate > Plugins > XStore Core.

2/ Custom CSS code can be used to change the size of images:

.etheme-search-ajax-results .product-content-image img {
    min-width: 270px !important;
    margin: auto;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello,

When we inspect content on your Shop and Single product pages, the next is shown – https://prnt.sc/Qp6DQ37v51dX https://prnt.sc/1aP84Vp1Wupg
Because of this, we’ve changed the settings on your site to https://prnt.sc/9_w0v45oy9j4
Please clear the cache and check now.

If this is not what you are looking for, please contact WooCommerce support directly – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, Natasa,

Thank you for contacting us and for using XStore.

Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

Best Regards,
8Theme’s Team

Hello, Ilya,

You’re welcome!

https://prnt.sc/t41_Ba-Y1Jhj

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concerns regarding the image dimensions and the issue of blurred images on the catalogue page. We understand how important it is for the visuals on your website to appear clear and correctly sized.

Image size settings come from WooCommerce plugin and next articles will help you to configure them – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://woocommerce.com/document/fixing-blurry-product-images/

“Products Per Row On Category Page” you can change via Theme Options > WooCommerce > Shop > Shop page layout.

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Could you please provide temporary wp-admin access? Then we will be able to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please re-activate the theme on your site https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ and the data will be updated on your account page on our site.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Please clear the cache and check how it works now.
We’ve changed the Canonical URL in the Home page SEO plugin settings.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us. We understand that you are experiencing an issue with the “Live Paste” feature.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-xH15UoB1h5 . Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

Best Regards,
8Theme’s Team

Hello, Jennifer,

Thank you for reaching out to us with your query about the Single Page Builder.

We have 2 builders:
– https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ In case you already created an template, it can be disabled in the next way – https://prnt.sc/hN34NwrErY1B
– Theme Options > WoOCommerce > Single Product Builder.
https://www.8theme.com/documentation/xstore/additional-customisation/single-product-builder-hooks/
Can be disabled via Theme options https://prnt.sc/jFZQEe7e_IkJ

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Felipe Rojas,

Thank you for contacting us regarding your inquiry about adjusting the text size for related products on your website. We appreciate your patience and are more than happy to assist you.

Please find below the CSS code that you can use to make the necessary adjustments:

.elementor-widget-woocommerce-product-etheme_related .content-product .product-title a {
    font-size: 20px;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Azicard,

We kindly request that you clear all caches (from plugins, server, and CDN). If possible, please consider disabling them temporarily. It appears that changes made to the shop page are not taking effect, which suggests that the page may be loading from cached data or has been replaced.

Furthermore, we have noticed that new widgets are appearing everywhere except on the shop page. To address these issues effectively, could you also provide us with the FTP details?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your attention to these matters.

Best Regards,
8Theme’s Team