Forum Replies Created

Viewing 30 posts - 6,841 through 6,870 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 11:07

    Dear Bagwani,

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
    We’ve edited your message and moved wp-admin access into the Private Content area.

    Categories limit can be edited via settings of Posts element https://prnt.sc/5J-dq3DllwKG

    We’ve set columns of products in settings of the element – https://prnt.sc/b34sfdRSJFw8

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Yours Sincerely,
    8Themes Team.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 10:18

    Dear Bagwani,

    You can use any email to create a temporary account, and provide username and password via the Private content area here.

    Yours Sincerely,
    8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 10:17

    Hello Clothmachine,

    Thank you for reaching out to us.

    We have reviewed the settings on your website and confirmed that they are functioning correctly. Here is a screenshot for your reference: https://prnt.sc/QxOO3iWGqrYa

    Please clear your browser’s cache and check again, or try accessing the site using a different device.

    Should you require further assistance, feel free to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 10:01

    Hello Stathis Gazkas,

    Thank you for getting in touch with us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 09:47

    Hello Diatomee,

    Thank you for reaching out to us with your query. You can indeed activate Yoast SEO on your website.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 09:45

    Hello Wealth Magnet,

    Please try to activate Dark Version in Theme Options > Styling and check the result.

    Could you please provide temporary wp-admin access?

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 08:48

    Dear Bagwani,

    Thank you for reaching out to us and for choosing the Xstore theme for your website. We apologize for the difficulties you are experiencing and appreciate you providing detailed information about the steps you have already taken to resolve the issue.

    Could you please provide temporary wp-admin access? We need to check the settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 08:45

    Hello,

    You’re welcome!
    Please read this article – https://developer.chrome.com/docs/devtools/css

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:37
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:37

    Hello Allen,

    Thank you for contacting us and for using XStore.

    We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

    To address the issue you are currently facing, you will need to obtain FTP access details from your hosting provider. These details include the FTP host, FTP username, FTP password, FTP port, and FTP encryption type. Once you have these details, you can connect to your files via FTP by using a client such as FileZilla, which can be downloaded from https://filezilla-project.org/. Please proceed to fix the issue in the file indicated in your screenshot.

    Please be aware that our support team cannot assume responsibility for any issues arising from custom code modifications made on your part.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:33

    Hello LVRB Love’s Rebel,

    Thank you for reaching out to us with your request. We appreciate your interest in enhancing the registration process on your website.

    1/ We can certainly assist you with setting up Google authentication as the primary method for user registration:

    .woocommerce-form-login {
        display: flex;
        flex-direction: column;
    }
    .woocommerce-form-login .et-or-wrapper {
        order: 2;
    }
    .woocommerce-form-login .lost_password.dt-hide {
        order: 1;
    }
    .woocommerce-form-login .woocommerce-form-row.woocommerce-form-row--wide.form-row.form-row-wide {
        order: 3;
    }
    .woocommerce-form-login .woocommerce-form-row.woocommerce-form-row--wide.form-row.form-row-wide {
        order: 4;
    }
    .woocommerce-form-login .form-row.form-row-wide.flex.justify-content-between.align-center.lost_password.flex-wrap {
        order: 5;
    }
    .woocommerce-form-login .woocommerce-form-row.woocommerce-form-row--wide.form-row.form-row-wide.m0 {
        order: 6;
    }
    .woocommerce-form-login .text-center.lost_password.dt-hide {
        order: 7;
    }

    https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

    2/ Regarding the new features you mentioned, it appears that it is not available in our theme. We recommend reaching out to the WooCommerce support team for further assistance. You can contact them via the following link: https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:26

    Hello Asmit Kumar Sah,

    Thank you for reaching out to us with your query.

    We are pleased to inform you that we have successfully installed the Loco Translate plugin and modified the text as per your request. You can find the changes under Loco Translate > Plugins > XStore Core https://prnt.sc/rXMNJNXtSOYD

    Please proceed to edit the text as needed. Rest assured, the modifications will be preserved even after the Loco Translate plugin is disabled.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:15

    Hello, Makerpax,

    Thank you for reaching out to us with your concern regarding the visibility of categories on your store page.

    Could you please provide temporary wp-admin access? We need to check settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:13

    Hello @lassadmin,

    Thank you for reaching out to us with your query. We understand that you would like to remove or edit the default text displayed below the cart page on your website. We’re here to assist you with this.

    https://prnt.sc/nKNvbRdpvnkW Please go to Statis blocks > edit Cart block using Elementor https://prnt.sc/R107gyksHwK6

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:09

    Hello Makerpax,

    Good day! Thank you for reaching out to us. We understand that you are experiencing difficulties translating texts into Turkish despite using LOCO TRANSLATE and translating the XStore core and the theme. We apologize for any inconvenience this may have caused.

    To better assist, could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:02

    Hello Asmit Kumar Sah,

    Custom CSS code can be used, for example –

    .et-quick-view-wrapper .main-images a {
        max-width: 250px !important;
    }

    https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:00

    Hello Petar,

    Yes, but not to “prodavnica” because it is used for Shop already, but to custom text for example https://prnt.sc/fnzFkIdiNpem https://anitaobuca.rs/prodavnica-kategorija/zenska-obuca/

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 06:54

    Hello,

    You’re welcome!

    We are pleased to inform you that Elementor provides the flexibility to edit content according to your specific needs.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 17:26

    Hello Petar,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 17:22

    Hello jordan,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 17:13

    Hello Asmit Kumar Sah,

    Thank you for contacting us and for using XStore.

    Quick View elements can be enabled/disabled via Theme Options > WooCommerce > Shop Elements.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:59

    Hello Petar,

    My account page – https://anitaobuca.rs/?page_id=8815 https://prnt.sc/3Bur_9f5xDSE

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:54

    Hello irfan makwana,

    Thank you for getting in touch with us.

    Could you please provide the URL and temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:34

    Hello Petar,

    We are pleased to inform you that the tasks you requested have been completed and URLs were provided via the private Content area. Your account page, single product page, and product category page are now accessible. Should you find the current URLs unsatisfactory, you have the option to customize them according to the documentation provided. Additionally, you may seek assistance from the WooCommerce plugin support team for further guidance.

    Please note that if you choose to activate a different theme, the permalink settings will continue to function as they currently do. We regret to inform you that we are not the authors of the permalink settings and, therefore, are unable to assist with their customization. We appreciate your understanding in this matter.

    Thank you for your attention, and please do not hesitate to reach out if you have any other questions about our theme settings.

    Warm Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:29

    Hello, jordan,

    We can’t log in. Please check.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:18

    Hello, @Pites,

    Thank you for understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 14:29

    Hello,

    We appreciate your prompt response.

    The content was hiden here https://prnt.sc/WNWle4BIFBsj

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 14:26

    Hello Petar,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 13:55

    Hello, Cataclyps,

    Thank you for reaching out to us with your query.

    To show these products https://prnt.sc/jtlzNy4dHXgE , next elements https://prnt.sc/wP0_H6Aee3Pm https://prnt.sc/fBRdv8wNjy6J or just products element https://prnt.sc/WCpDvVL3QkwU can be used in Single Product Builder template https://prnt.sc/AVvcHXD9loO_

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 13:48

    Hello Petar,

    Theme Options > WooCommerce > Single Product Builder > Title > Size Proportion, and so on.

    Edit cart and checkout pages using Elementor and change font-size there.

    https://prnt.sc/CZw5AgbbgcVk

    Warm Regards,
    The 8Theme Team

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    Viewing 6,870 results - 6,841 through 6,870 (of 68,221 total)
Viewing 30 posts - 6,841 through 6,870 (of 68,221 total)
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