Hello jordan,
Private Content
Best Regards,
8Theme’s Team
Hello jordan,
Private Content
Best Regards,
8Theme’s Team
Hello Asmit Kumar Sah,
Thank you for contacting us and for using XStore.
Quick View elements can be enabled/disabled via Theme Options > WooCommerce > Shop Elements.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello Petar,
My account page – https://anitaobuca.rs/?page_id=8815 https://prnt.sc/3Bur_9f5xDSE
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.
Warm Regards,
The 8Theme Team
Hello irfan makwana,
Thank you for getting in touch with us.
Could you please provide the URL and temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello Petar,
We are pleased to inform you that the tasks you requested have been completed and URLs were provided via the private Content area. Your account page, single product page, and product category page are now accessible. Should you find the current URLs unsatisfactory, you have the option to customize them according to the documentation provided. Additionally, you may seek assistance from the WooCommerce plugin support team for further guidance.
Please note that if you choose to activate a different theme, the permalink settings will continue to function as they currently do. We regret to inform you that we are not the authors of the permalink settings and, therefore, are unable to assist with their customization. We appreciate your understanding in this matter.
Thank you for your attention, and please do not hesitate to reach out if you have any other questions about our theme settings.
Warm Regards,
The 8Theme Team
Hello, jordan,
We can’t log in. Please check.
Best Regards,
8Theme’s Team
Hello, @Pites,
Thank you for understanding.
Best Regards,
The 8Theme Team
Hello,
We appreciate your prompt response.
The content was hiden here https://prnt.sc/WNWle4BIFBsj
Best Regards,
8Theme’s Team
Hello Petar,
Private Content
Warm Regards,
The 8Theme Team
Hello, Cataclyps,
Thank you for reaching out to us with your query.
To show these products https://prnt.sc/jtlzNy4dHXgE , next elements https://prnt.sc/wP0_H6Aee3Pm https://prnt.sc/fBRdv8wNjy6J or just products element https://prnt.sc/WCpDvVL3QkwU can be used in Single Product Builder template https://prnt.sc/AVvcHXD9loO_
Best Regards,
8Theme’s Team
Hello Petar,
Theme Options > WooCommerce > Single Product Builder > Title > Size Proportion, and so on.
Edit cart and checkout pages using Elementor and change font-size there.
Warm Regards,
The 8Theme Team
Hello Petar,
We hope this message finds you well. Upon reviewing your website, we are pleased to inform you that the issue appears to have been successfully resolved.
Should you require any further assistance, please do not hesitate to contact us.
Warm Regards,
The 8Theme Team
Hello, Nelson,
Thank you for reaching out to us with your concern.
We are pleased to inform you that the issue has been resolved. For future reference, we kindly ask that you thoroughly review the description of the option before activation https://prnt.sc/b3vxxIDZYQKd
Should you have any further questions, please do not hesitate to reach out.
Best Regards,
8Theme’s Team
Hello, @Pites,
Yes, it is correct, here is what we wrote https://prnt.sc/U91yfioETrLF Please wait for the new update.
Best Regards,
The 8Theme Team
Hello, @Pites,
You will be able to update WPBakery Page Builder, as described here https://www.8theme.com/documentation/xstore/plugins/plugins-update/ once 7.7.1 version is available on https://www.8theme.com/downloads/
Best Regards,
The 8Theme Team
Hello, @Pites,
We hope this message finds you well. We would like to inform you that we have downgraded the version of the WPBakery plugin on your website. We kindly ask you to clear your cache and verify that everything is functioning correctly.
It appears there is an issue with version 7.7 of the plugin. Version 7.7.1 is expected to resolve this issue; however, it is not currently available. We will need to wait for the update to be released. In the meantime, we recommend continuing to use the previous version of the plugin.
Also, we would recommend use Text tab when you text edit content, for example – https://we.tl/t-pt22OXvHc5
Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.
Best Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us with your queries. We’re here to assist you in enhancing your website’s functionality.
1/ Here is an example of products settings > Image hover effects – https://prnt.sc/wfa_8OK4gVAP > https://prnt.sc/YbncqOZXBDw2
2/ Could you please provide an example of the desired result?
Please watch our videos about the header https://youtu.be/ZZExw_HXgu0?feature=shared https://youtu.be/2BDMGGzimb0?feature=shared
Best Regards,
8Theme’s Team
Hello Diderino,
We appreciate your prompt response.
https://prnt.sc/VYswLRkOXXm- https://prnt.sc/GZWvxgXJ807v
Best Regards,
8Theme’s Team
Hello,
Thank you for reaching out to us with your query.
Please provide URL of page with these buttons.
Could you provide temporary wp-admin access? We need to check your settings.
Best Regards,
8Theme’s Team
Hello, Abhimanyu,
We hope this message finds you well.
I am writing to provide some assistance with the header configurations in XStore Builders, specifically within the Header Builder section.
Currently, you have multiple headers set up, including a distinct one for the front page. Should you decide that the overlap feature on the Home page is unnecessary, you can easily modify the settings to utilize a single header across the entire site.
We’ve changed the settings to https://prnt.sc/p1ChIkP-n_ee https://prnt.sc/DBoi8dJKmLCh Please clear cache and check the result.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best regards,
The 8Theme Team
Hello Diderino,
Thank you for reaching out to us.
To address your concern, please navigate to Theme Options > Typography. Should the issue persist, kindly provide temporary wp-admin access, and we will gladly review your settings for further assistance.
Best Regards,
8Theme’s Team
Hello,
The problem is caused by 1 Razorpay: Signup for FREE PG plugin. Please disable this plugin before the demo content importing.
Best regards,
8Theme’s Team
Hello, Wealth Magnet,
Please change
.single-product .woocommerce-tabs a to
.single-product .woocommerce-tabs .tab-content-inner a in your current custom CSS code for products, and change
.single-post .content-article a to
.single-post .content-article p a, .single-post .content-article span a
Best Regards,
8Theme’s Team
Hello, MEXESS,
Thank you for reaching out to us with your queries.
1/ Please go to Header Builder via Elementor > edit template > Cart > Off-Canvas/Dropdown > Automatically Open Canvas.
2/ Try to use Blank page template https://prnt.sc/OhXlFI6H-dNc
Best Regards,
8Theme’s Team
Hello, Laurens,
Thank you for getting in touch with us.
Have you solved this by disabling the Advanced Labels option?
Warm Regards,
The 8Theme Team
Hello, Adeeb Ahmed,
Private Content
Best Regards,
8Theme’s Team
Hello, Allen,
Thank you for using our theme. We would like to clarify that the settings for images have always been managed through the WooCommerce plugin, rather than the theme itself. We provided this information as it is commonly known.
If the settings are not functioning properly, the issue may be due to a third-party plugin or another external factor. In any case, you can activate the Storefront theme to check if the issue persists independently of the theme.
For further assistance, please consult with WooCommerce support.
Best Regards,
8Theme’s Team
Hello, Adeeb Ahmed,
Thank you for reaching out to us with your concerns. We understand the importance of having your sliders and buttons appear just the way you want them on your website.
Padding settings can be used, for example https://prnt.sc/cK-RUlga21Gw
Best Regards,
8Theme’s Team
Hello, Ankit Khandelwal,
We hope this message finds you well. We would like to inform you that the issue you are experiencing with the widget is related to the Elementor plugin, and not our theme. We kindly suggest that you reach out to the Elementor support team for further assistance https://wordpress.org/support/plugin/elementor/
Best Regards,
8Theme’s Team
Hello,
We’ve checked the page from Mobile and the Slider is visible – https://prnt.sc/MpjMJvI5vnwx
Could you please check from different devices and provide us with a video of the problem?
Best Regards,
8Theme’s Team