Forum Replies Created

Viewing 30 posts - 67,951 through 67,980 (of 68,221 total)
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  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 10:53

    Hello,

    You’re welcome!
    Have a nice day.

    Best regards,
    Rose Tyler.

    #136829 Copied In reply to: Size of product categories images in mobile version
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 09:36

    Hello,

    You need set “full width” design and 5 columns for Shop menu item http://prntscr.com/c6be4r, please see the screenshots http://prntscr.com/c6bfz7 http://prntscr.com/c6bei4.
    Also read our documentation https://www.8theme.com/classico-theme-documentation/ (6.3. Mega Menu).

    Regards,
    Rose Tyler.

    #136813 Copied In reply to: how to setup dropdown catagories menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 08:00

    Hello,

    We needed only your admin panel details (you had given us before) to solve the issue. You displayed the social icons with Static blocks but done that was incorrect. We have fixed that. Now the social icons are displayed correctly, for that your static block should be as on the screenshot. To check it go to Dashboard -> Static Blocks -> images.

    Regards,
    Rose Tyler.

    #136794 Copied In reply to: footer payment icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:45

    Hello,

    First of all allow the registration. Navigate to Settings > General > Membership and mark Anyone can register.
    You can find the Legenda Theme documentation at this link: https://8theme.com/demo/docs/legenda/index.html#!/registration_page

    Regards,
    Rose Tyler.

    #136791 Copied In reply to: User Register
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:28

    Hello,

    Unfortunately the credentials are not correct. Please check it and provide us again.

    Regards,
    Rose Tyler.

    #136790 Copied In reply to: Menu not inline with logo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:21

    Hello,

    Have you got our email?

    Regards,
    Rose Tyler.

    #136786 Copied In reply to: How can i sent translation to you?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:13

    Hello,

    The issue has been fixed. Check site now.

    Regards,
    Rose Tyler.

    #136785 Copied In reply to: Only home page not responsive
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 16:10

    Hello,

    Check your registration email, please. We have sent the email.

    Regards,
    Rose Tyler.

    #136758 Copied In reply to: How can i sent translation to you?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:42

    Hello,

    Sorry for a long delay. І have changed content in static block, please see the screenshot http://prntscr.com/c601uq

    Regards,
    Rose Tyler.

    #136753 Copied In reply to: footer payment icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:10

    You’re welcome!

    Regards

    #136747 Copied In reply to: Categories and Catalog Issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:03

    Unfortunately, we can not enter your admin panel using credentials you provided us with http://prnt.sc/c5zfjn. Please check it.

    Regards,
    Rose Tyler.

    #136745 Copied In reply to: Visual Composer doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 12:01

    Hello,

    In Custom.css file add this code:

    @media only screen and (max-width: 480px){
    .product-category {
        width: 100% !important;
     }
}

    You can watch the video Legenda WordPress Theme – How to create custom.css file https://www.8theme.com/videos/.

    Regards,
    Rose Tyler.

    #136610 Copied In reply to: Size of product categories images in mobile version
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 09:49

    Hello,

    As I see product page editor is working fine http://prntscr.com/c5vuld
    Is this problem solved?

    Regards,
    Rose Tyler.

    #136593 Copied In reply to: https stylesheet googleapis Lato font
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 09:37

    Hello,

    Hello, we glad the you using your theme.
    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #136592 Copied In reply to: Visual Composer doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 09:09

    Hello,

    To get VC editor in the static blocks go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
    Try to provide the image without [English] http://prntscr.com/c5vejd.

    Regards,
    Rose Tyler.

    #136590 Copied In reply to: visual composer absent from static block and fixed header logo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 08:34

    Hello,

    You can add filter widgets in Appearance > Widgets > “Above the products” area and add Woocommerce widgets you need.

    Regards,
    Rose Tyler.

    #136587 Copied In reply to: Can I switch the location of the product filters/sidebar to the top?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 08:29

    Hello,

    Please check if the problem persists with default Woocommerce theme (Twenty Sixteen).

    Regards,
    Rose Tyler.

    #136586 Copied In reply to: Visual Composer doesn't work properly
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 07:41

    Hello,

    You can translate the text in the file wp-content/themes/woopress/framework/theme-functions.php http://prntscr.com/c5umum
    We recommend you to make this customization in Child Theme.

    Regards,
    Rose Tyler.

    #136579 Copied In reply to: I NEED TRANSLATION RESPONSE CONTACT FORM
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 16:01

    We can’t connect to your ftp. Please contact your server manager.

    Regards,
    Rose Tyler.

    #136523 Copied In reply to: Cart Not Updated
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 15:46

    The problem is related to your child theme. Please check the changes you made in the child theme.

    Regards,
    Rose Tyler.

    #136520 Copied In reply to: notices in Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 15:09

    Unfortunately the FTP credentials are not correct. Please check it and provide us again.

    Regards,
    Rose Tyler.

    #136519 Copied In reply to: Cart Not Updated
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 14:54

    Please, provide FTP access in Private Content.

    Regards,
    Rose Tyler.

    #136516 Copied In reply to: notices in Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 14:46

    Hello,

    Unfortunately the credentials are not correct. Please check it and provide us again.

    Regards,
    Rose Tyler.

    #136514 Copied In reply to: notices in Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 13:36

    Hello,

    The issue has been fixed. Check site now.

    Regards,
    Rose Tyler.

    #136508 Copied In reply to: footer payment icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 12:31

    Hello,

    Please, provide admin panel and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #136502 Copied In reply to: Cart Not Updated
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 12:22

    Hello,

    Please see screenshots http://prntscr.com/c4slho http://prntscr.com/c4sm7v

    Regards,
    Rose Tyler.

    #136497 Copied In reply to: Static block Id
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 10:54

    You’re welcome!

    Regards,
    Rose Tyler.

    #136487 Copied In reply to: LOAD MORE BUTTON
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 10:46

    Hello,

    Please try this:

    .home .esg-navigationbutton.esg-loadmore{ 
     //code
}

    Regards,
    Rose Tyler.

    #136484 Copied In reply to: LOAD MORE BUTTON
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 09:29

    Hello,

    Thank you for your suggestion.
    If you want to slide between images you can use Image Gallery element in Visual Composer editor http://prntscr.com/c4qq4g.
    If you want to show brands on a page you can use element “Brands” in Visual Composer editor.
    You can also use Advanced Carousel to display necessary elements in a carousel http://prntscr.com/c4qqr5.

    Regards,
    Rose Tyler.

    #136477 Copied In reply to: SUGGESTIONS FOR NEXT UPDATE – CAROUSEL
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 07:47

    Hello,

    Please, provide admin panel and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #136449 Copied In reply to: Google analytics code showing in the header of my website
  • 1 2 3 … 2,265 2,266 2,267 … 2,273 2,274 2,275
    Viewing 67,980 results - 67,951 through 67,980 (of 68,221 total)
Viewing 30 posts - 67,951 through 67,980 (of 68,221 total)
1 2 3 … 2,265 2,266 2,267 … 2,273 2,274 2,275

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