Forum Replies Created

Viewing 30 posts - 67,921 through 67,950 (of 68,187 total)
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  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:28

    Hello,

    Unfortunately the credentials are not correct. Please check it and provide us again.

    Regards,
    Rose Tyler.

    #136790 Copied In reply to: Menu not inline with logo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:21

    Hello,

    Have you got our email?

    Regards,
    Rose Tyler.

    #136786 Copied In reply to: How can i sent translation to you?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2016 at 07:13

    Hello,

    The issue has been fixed. Check site now.

    Regards,
    Rose Tyler.

    #136785 Copied In reply to: Only home page not responsive
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 16:10

    Hello,

    Check your registration email, please. We have sent the email.

    Regards,
    Rose Tyler.

    #136758 Copied In reply to: How can i sent translation to you?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:42

    Hello,

    Sorry for a long delay. І have changed content in static block, please see the screenshot http://prntscr.com/c601uq

    Regards,
    Rose Tyler.

    #136753 Copied In reply to: footer payment icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:10

    You’re welcome!

    Regards

    #136747 Copied In reply to: Categories and Catalog Issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 15:03

    Unfortunately, we can not enter your admin panel using credentials you provided us with http://prnt.sc/c5zfjn. Please check it.

    Regards,
    Rose Tyler.

    #136745 Copied In reply to: Visual Composer doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 12:01

    Hello,

    In Custom.css file add this code:

    @media only screen and (max-width: 480px){
    .product-category {
        width: 100% !important;
     }
}

    You can watch the video Legenda WordPress Theme – How to create custom.css file https://www.8theme.com/videos/.

    Regards,
    Rose Tyler.

    #136610 Copied In reply to: Size of product categories images in mobile version
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 09:49

    Hello,

    As I see product page editor is working fine http://prntscr.com/c5vuld
    Is this problem solved?

    Regards,
    Rose Tyler.

    #136593 Copied In reply to: https stylesheet googleapis Lato font
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 09:37

    Hello,

    Hello, we glad the you using your theme.
    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #136592 Copied In reply to: Visual Composer doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 09:09

    Hello,

    To get VC editor in the static blocks go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
    Try to provide the image without [English] http://prntscr.com/c5vejd.

    Regards,
    Rose Tyler.

    #136590 Copied In reply to: visual composer absent from static block and fixed header logo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 08:34

    Hello,

    You can add filter widgets in Appearance > Widgets > “Above the products” area and add Woocommerce widgets you need.

    Regards,
    Rose Tyler.

    #136587 Copied In reply to: Can I switch the location of the product filters/sidebar to the top?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 08:29

    Hello,

    Please check if the problem persists with default Woocommerce theme (Twenty Sixteen).

    Regards,
    Rose Tyler.

    #136586 Copied In reply to: Visual Composer doesn't work properly
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2016 at 07:41

    Hello,

    You can translate the text in the file wp-content/themes/woopress/framework/theme-functions.php http://prntscr.com/c5umum
    We recommend you to make this customization in Child Theme.

    Regards,
    Rose Tyler.

    #136579 Copied In reply to: I NEED TRANSLATION RESPONSE CONTACT FORM
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 16:01

    We can’t connect to your ftp. Please contact your server manager.

    Regards,
    Rose Tyler.

    #136523 Copied In reply to: Cart Not Updated
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 15:46

    The problem is related to your child theme. Please check the changes you made in the child theme.

    Regards,
    Rose Tyler.

    #136520 Copied In reply to: notices in Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 15:09

    Unfortunately the FTP credentials are not correct. Please check it and provide us again.

    Regards,
    Rose Tyler.

    #136519 Copied In reply to: Cart Not Updated
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 14:54

    Please, provide FTP access in Private Content.

    Regards,
    Rose Tyler.

    #136516 Copied In reply to: notices in Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 14:46

    Hello,

    Unfortunately the credentials are not correct. Please check it and provide us again.

    Regards,
    Rose Tyler.

    #136514 Copied In reply to: notices in Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 13:36

    Hello,

    The issue has been fixed. Check site now.

    Regards,
    Rose Tyler.

    #136508 Copied In reply to: footer payment icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 12:31

    Hello,

    Please, provide admin panel and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #136502 Copied In reply to: Cart Not Updated
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 12:22

    Hello,

    Please see screenshots http://prntscr.com/c4slho http://prntscr.com/c4sm7v

    Regards,
    Rose Tyler.

    #136497 Copied In reply to: Static block Id
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 10:54

    You’re welcome!

    Regards,
    Rose Tyler.

    #136487 Copied In reply to: LOAD MORE BUTTON
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 10:46

    Hello,

    Please try this:

    .home .esg-navigationbutton.esg-loadmore{ 
     //code
}

    Regards,
    Rose Tyler.

    #136484 Copied In reply to: LOAD MORE BUTTON
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 09:29

    Hello,

    Thank you for your suggestion.
    If you want to slide between images you can use Image Gallery element in Visual Composer editor http://prntscr.com/c4qq4g.
    If you want to show brands on a page you can use element “Brands” in Visual Composer editor.
    You can also use Advanced Carousel to display necessary elements in a carousel http://prntscr.com/c4qqr5.

    Regards,
    Rose Tyler.

    #136477 Copied In reply to: SUGGESTIONS FOR NEXT UPDATE – CAROUSEL
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 07:47

    Hello,

    Please, provide admin panel and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #136449 Copied In reply to: Google analytics code showing in the header of my website
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 12, 2016 at 06:59

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #136436 Copied In reply to: Gap below slider
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2016 at 15:33

    Hello,

    You can edit “Returns and Delivery” tab in Theme Options > Single Product page > Custom Tab Title and Return.

    Regards,
    Rose Tyler.

    #136408 Copied In reply to: Returns & Delivery (Woo Commerce)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2016 at 15:13

    You’re welcome!

    Regards,
    Rose Tyler.

    #136406 Copied In reply to: Header space
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2016 at 13:53

    You’re welcome!

    Regards,
    Rose Tyler.

    #136396 Copied In reply to: change box font
  • 1 2 3 … 2,264 2,265 2,266 … 2,271 2,272 2,273
    Viewing 67,950 results - 67,921 through 67,950 (of 68,187 total)
Viewing 30 posts - 67,921 through 67,950 (of 68,187 total)
1 2 3 … 2,264 2,265 2,266 … 2,271 2,272 2,273

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