Forum Replies Created

Viewing 30 posts - 66,211 through 66,240 (of 68,220 total)
1 2 3 … 2,207 2,208 2,209 … 2,272 2,273 2,274
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 15:20

    Hello,

    I’ve sent IP to your email address. Please check it.

    Regards,
    Rose Tyler.

    #157430 Copied In reply to: Double Header Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 15:19

    Hello,

    I’ve sent IP to your email address. Please check it.

    Regards,
    Rose Tyler.

    #157429 Copied In reply to: Font Type : Inherit
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 12:37

    Hello,

    Try to add the shortcode with your static block ID https://www.8theme.com/documentation/xstore/support/static-blocks/ [block id="4632"] in Category Header (Products->Categories->edit category) or put all you code http://prntscr.com/emmhy0 in this field.

    Regards,
    Rose Tyler.

    #157415 Copied In reply to: Statick block in category for promotions
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 11:59

    Hello,

    Please read our documentation about menu https://8theme.com/demo/docs/royal/index.html#!/primary_menu
    Also, add this code in Theme Options > Custom css:

    .menu-item-descr {
    display: none;
}

    Please provide wp-admin access in Private Content to check banners.

    Regards,
    Rose Tyler.

    #157411 Copied In reply to: MENU MESS
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 11:52

    Hello,

    You’re welcome!
    4. Please add this code in Custom css for mobile:

    .filter-wrap form.nfp-woocommerce-ordering {
    width: 50%;
}
.filter-wrap #nfp-product-per-page {
    float: left;
}
.filter-wrap select.orderby {
    width: 100%;
}

    Regards,
    Rose Tyler.

    #157410 Copied In reply to: Mobile product display
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 11:46

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    #157407 Copied In reply to: Mobile Images for Variable Products
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 11:45

    Hello,

    Please try to edit /royal/framework/widgets.php. Sorry for inconvenience.

    Regards,
    Rose Tyler.

    #157406 Copied In reply to: Recent Posts Widget Limit doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 11:41

    Hello,

    Could you please clarify us with more details, where exactly you have this problem? Do you use ZenMate?

    Regards,
    Rose Tyler.

    #157403 Copied In reply to: Password problem pic
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 10:44

    Hello,

    You can edit “Returns and Delivery” tab in Theme Options > Single Product Page > Custom Tab Title and content.

    Regards,
    Rose Tyler.

    #157397 Copied In reply to: Edit Text of Returns & Delivery
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 10:41

    Hello,

    Go to Theme Options > Typography.
    You can inspect element and add code in Theme Options > Custom css http://prntscr.com/eml8tg 

    .header .menu-social-icons li .ico-twitter {
    color: blue;
}

    Please, read article and watch the video: https://developers.google.com/web/tools/chrome-devtools/iterate/inspect-styles/
    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    #157394 Copied In reply to: Match Font On Shop Header & Coloured Social Icons.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 10:35

    Hello,

    Please go to Theme Options > Single Product Page and set your settings, also you can edit the file wp-content/themes/royal/woocommerce/content-single-product.php.
    Please read this topic https://www.8theme.com/topic/how-i-edit-single-product-page/

    Regards,
    Rose Tyler.

    #157389 Copied In reply to: Variable Product Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 10:28

    Hello,

    Please provide link to your site and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #157388 Copied In reply to: Edit Position of Wishlist and Email-Button on single product site for mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 14:09

    Hello,

    You’re welcome!

    Regards

    #157345 Copied In reply to: Mega Menu / Subcategories + Posts
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 14:08

    Hello,

    Your image size set in Woocommerce > Settings > Products > Display http://prntscr.com/em88bc.
    Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/ and try to change values there.

    Regards,
    Rose Tyler.

    #157344 Copied In reply to: Mobile product display
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 12:11

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #157334 Copied In reply to: Recent Posts Widget Limit doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 12:04

    Hello,

    In this case, add this code in Custom css for mobile:

    .product-content-image img {
    height: 100%;
    max-width: 100%;
}
.carousel-area .product-content-image img {
    height: 100%;
    max-width: 100%;
}

    Regards,
    Rose Tyler.

    #157332 Copied In reply to: Mobile product display
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 11:12

    Hello,

    Sorry for a delay.
    Have you read our documentation?
    https://8theme.com/demo/docs/leader/index.html#!/installation
    Please disable all your plugins before theme installation and try then. Let us know the result.
    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #157330 Copied In reply to: Fatal error: Cannot redeclare class Woothemes_Testimonials
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 11:06

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate. Let us know the result.
    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #157329 Copied In reply to: Woocommerce plugin
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 11:04

    Hello,

    Thank you for using our theme!
    You can add some widget (as described in our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/widgets) to replace demo footer.
    Go to Appearance > Widgets > The First Footer Widget Area and add text widget with your content there http://prntscr.com/em647p

    Regards,
    Rose Tyler.

    #157328 Copied In reply to: footer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:56

    Hello,

    Read more here how to translate:
    https://www.8theme.com/classico-theme-documentation/ (10.Translation)
    The same – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards,
    Rose Tyler.

    #157327 Copied In reply to: Translate theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:52

    Hello,

    Please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #157326 Copied In reply to: cart & background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:49

    Hello,

    Done. Please check your email.

    Regards,
    Rose Tyler.

    #157325 Copied In reply to: Missing revslider_import.zip
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:38

    Hello,

    We’ve sent the archive the your email address.
    Extract it and overwrite the existing “checkout” folder in wp-content/themes/woopress/woocommerce directory.

    Regards,
    Rose Tyler.

    #157321 Copied In reply to: Checkout Error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:28

    Hello,

    Thank you for the notice.
    Updated. https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    #157319 Copied In reply to: Master Slider 3.1.2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:27

    Hello,

    Could you please provide link to page with the problem?

    Regards,
    Rose Tyler.

    #157317 Copied In reply to: SSL ISSUE WITH WOOPRESS
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:23

    Hello,

    I’ve sent the new theme version to your contact email address. Please check.
    Don’t forget to backup your files, DB and theme options before update! Or try to update the theme on a test site.
    After theme update, you should skip Setup Wizard and go to Theme Options to activate theme using your purchase code.

    Regards,
    Rose Tyler.

    #157314 Copied In reply to: Terms & conditions box issue on checkout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:18

    Hello,

    We’ve checked and don’t have this error in our theme. Please check your plugins and update all of them to the latest versions.
    Please check if the problem persists with default Woocommerce theme Storefront because we haven’t such request to db in our theme.

    Regards,
    Rose Tyler.

    #157313 Copied In reply to: PHP Error – Undefined Index ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:02

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    #157311 Copied In reply to: blog posts with post grid modules not showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:01

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #157310 Copied In reply to: translation issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:59

    Hello,

    Done. Please check your email.

    Regards,
    Rose Tyler.

    #157308 Copied In reply to: Stripe issue on http://www.wirelesstheatrecompany.co.uk/ using Woopress
  • 1 2 3 … 2,207 2,208 2,209 … 2,272 2,273 2,274
    Viewing 66,240 results - 66,211 through 66,240 (of 68,220 total)
Viewing 30 posts - 66,211 through 66,240 (of 68,220 total)
1 2 3 … 2,207 2,208 2,209 … 2,272 2,273 2,274

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