Forum Replies Created

Viewing 30 posts - 66,241 through 66,270 (of 68,230 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:52

    Hello,

    Please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:49

    Hello,

    Done. Please check your email.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:38

    Hello,

    We’ve sent the archive the your email address.
    Extract it and overwrite the existing “checkout” folder in wp-content/themes/woopress/woocommerce directory.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:28

    Hello,

    Thank you for the notice.
    Updated. https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:27

    Hello,

    Could you please provide link to page with the problem?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:23

    Hello,

    I’ve sent the new theme version to your contact email address. Please check.
    Don’t forget to backup your files, DB and theme options before update! Or try to update the theme on a test site.
    After theme update, you should skip Setup Wizard and go to Theme Options to activate theme using your purchase code.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:18

    Hello,

    We’ve checked and don’t have this error in our theme. Please check your plugins and update all of them to the latest versions.
    Please check if the problem persists with default Woocommerce theme Storefront because we haven’t such request to db in our theme.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:02

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 10:01

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:59

    Hello,

    Done. Please check your email.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:54

    Hello,

    I’ve sent new theme version to your contact email address. Please check.
    Don’t forget to create back up of your files and database before starting update process!
    After theme update you should skip Setup Wizard and go to Theme Options to activate theme using your purchase code.

    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:44

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate.
    Try to disable all 3-rd party plugins and then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:35

    Hello,

    Please provide key to connection, because I can’t see your site, and wp-admin access in Private Content.
    You can change margin use VC > settings (row, column, element) > Design Options http://prntscr.com/em54rs.
    Have you read our documentation? https://8theme.com/demo/docs/woopress/index.html#!/0_footer

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:27

    Hello,

    You’re welcome!
    You can create custom sidebars (Appearance > Widgets) and add custom sidebar in page settings in Widget Area section http://prntscr.com/em51x4.
    Also, you may try to use this plugin https://wordpress.org/plugins/woosidebars/ to get different sidebars for product categories. But we don’t guarantee its full compatibility with the theme.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:20

    Hello,

    Try to disable all 3-rd party plugins and then check the problem.
    You can add this code in Custom css for mobile:

    .single-product .product-information .price:last-child {
        margin-top: -20px !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 08:56

    Hello,

    Sorry, but it’s a bit unclear for me.
    I’ve tested your site and didn’t see the problem http://prntscr.com/em4r4a.
    Could you please show screenshots for better understanding and clarify with more details what you want to achieve?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 08:45

    Hello,

    You can add Custom class http://prntscr.com/em4nul and write this code in Custom css for mobile http://prntscr.com/em4o1m

    .banner-wrapper .vc_column-inner {
        padding: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2017 at 11:06

    Hello,

    The class was written in text field of element http://prntscr.com/elfbo5 and hide it on mobile http://prntscr.com/elfadx without any other effects. You won’t lose this changes after theme update.
    Could you please show on a screenshot what icon you mean?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 18:56

    Hello,

    I’ve removed this class="hidden-xs" in your code of buttons http://prntscr.com/el6zwf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 16:21

    Hello,

    Please check now. You can to upload else images and set size for them http://prntscr.com/el4zsc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 14:42

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 14:00

    Hello,

    Please, add this code in Custom CSS:

    .post-type-archive-product .sidebar-widget:first-child .widget-title {
        color: white;
        padding: 25px 10px;
        padding-bottom: 25px;
        text-align: center;
        font-size: 22px;
        border: none;
        line-height: 1.1;
        background-color: #F1AC30;
        margin-bottom: 1.1em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 13:49

    Hello,

    1-3. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 12:04

    Hello,

    I’ve translated Home http://prnt.sc/el1sdc.
    To change “Brands” text in the breadcrumbs you need edit the file \framework\woo.php (string 596)
    'rewrite' => array( 'slug' => 'brand' ), and resave permalinks in WP Dashboard > Settings > Permalinks.
    We recommend you to make all changes to theme files only in Child Theme https://codex.wordpress.org/Child_Themes

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 11:47

    Hello,

    This question is a bit unclear. Could you please clarify us with more details?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 10:14

    Hello,

    1. It depends on what exactly element you want to edit, you can inspect element and add code in Custom css. Please, read article and watch the video: https://developers.google.com/web/tools/chrome-devtools/iterate/inspect-styles/
    To add fields you can edit the file wp-content/themes/royal/framework/theme-functions.php in line 421.
    9. To remove line, I’ve used this code http://prntscr.com/el03zt
    And you need also add this one in Custom CSS:

    .woocommerce-checkout .step-title {
        font-size: 0;
    }
    .woocommerce-checkout .step-title span {
        font-size: 15px;
    }

    16. Sorry, but it can be done through the additional code customization that is out of our support scope. You need to have base css and html skills if you want to achieve that.
    18. Oh I see, it is happening because you have added http://prntscr.com/el0lb9 in settings of 2 your banners.
    19. http://bossbangl.com/store/
    20. Please, add this code in Custom css:

    .product-navigation {
        padding-bottom: 0;
    }
    .product-information .price {
        margin: 15px 0;
    }
    table.variations {
        margin-bottom: 0;
    }

    I’ve returned footer product background.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 09:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 09:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 08:46

    Hello,

    1. Comments are ignored by browsers. A CSS comment starts with /* and ends with */.
    2. Sorry, but there are no such options in our theme and can be done through the additional code customization that is out of our support scope. You need to have base css and html skills if you want to achieve that.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 08:24

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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    Viewing 66,270 results - 66,241 through 66,270 (of 68,230 total)
Viewing 30 posts - 66,241 through 66,270 (of 68,230 total)
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