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Viewing 30 posts - 66,091 through 66,120 (of 68,230 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 13:38

    Hello,

    Read more about required version of PHP and configuration limits in our documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/demo_data_installation (1.1 Before you start section.)
    You need be running PHP 5.6. Our new theme version will be compatible with 7.0.
    You can download Visual Composer latest version here https://www.8theme.com/download-plugins/. Read more in our documentation (3.5 Activation and Purchase Codes)

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 13:09

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 13:05

    Hello,

    Try to use this code in Custom css:

    .menu .nav-sublist-dropdown, .menu .nav-sublist-dropdown ul > li
    ul {
        background-color: #5aa1e3;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 12:59

    Hello,

    Sorry for the delay in answering.
    Could you please provide wp-admin access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 12:11

    Hello,

    It depends on what element you use to display text and where. For example, you can write text font size in em or add css custom code to change size on mobile.
    Please provide link to page and screenshot so I could write the best way to decrease.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 11:00

    Hello,

    Sorry for the delay in answering.
    Seems you changed access so we can’t login and check anything.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:48

    Hello,

    The wp-admin credentials are incorrect.
    Please check them.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:43

    Hello,

    1. We have forwarded this question to our developers. It will be fixed in the next theme update.
    2. You can add css code to disable this button.
    3. Please add this code in function.php file child theme to disable our brands:

    // ******************************************** //
    // ! Disable etheme brands
    // ******************************************** //
    
    remove_action( 'init', 'et_create_brand_taxonomies', 0 );
    remove_action( 'admin_enqueue_scripts', 'et_brand_admin_scripts' );
    remove_action( 'brand_add_form_fields', 'et_brand_fileds' );
    remove_action( 'brand_edit_form_fields', 'et_edit_brand_fields', 10,2 );
    remove_action( 'created_term', 'et_brands_fields_save', 10,3 );
    remove_action( 'edit_term', 'et_brands_fields_save', 10,3 );

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:41

    Hello,

    You can use css code to display MailChimp elements as you want.
    Could you please provide wp-admin access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:35

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:35

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:33

    Hello,

    Go to your slider and edit view on mobile http://prntscr.com/eoyoei http://prntscr.com/eoyok6
    You can change font size in element settings http://prntscr.com/eoyq7h

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:14

    Hello,

    You can add this code in Custom css:

    .home .page-title {
        margin: 0;
        padding: 0;
    }
    .home .grid_content {
        margin-top: 0;
    }

    Go to Theme Options > Header > Enable top links and Enable search form in header.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 10:07

    Hello,

    As I see, your Account Menu is empty. You need to add elements http://prntscr.com/eoyg1j

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 09:58

    Hello,

    We’ve sent the archive the your email address.
    Extract it and overwrite the existing “checkout” folder in wp-content/themes/woopress/woocommerce directory.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 09:55

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 09:54

    Hello,

    You need to create footer static blocks https://8theme.com/demo/docs/woopress/index.html#!/0_footer
    To get VC editor in the static blocks go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 09:52

    Hello,

    Do you have the following PHP settings?
    – memory_limit to 128M;
    – post_max_size to 64M;
    – upload_max_filesize to 64M.
    Could you please provide wp-admin access in Private Content so we could check the issue?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2017 at 09:48

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 15:49

    Hello,

    You’re welcome!
    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 15:48

    Hello,

    I’ve checked your site in Chrome, Safari, and Firefox and seems it works fine now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 15:37

    Hello,

    Sorry, it is impossible.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 15:15

    Hello,

    We’re glad to hear that your issue was solved.
    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 14:35

    Hello,

    Please check menu now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 14:11

    Hello,

    Maybe this documentation will be useful https://docs.woocommerce.com/document/paypal-standard/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 14:04

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront. Try to disable all 3-rd party plugins and then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 13:56

    Hello,

    Try to use this code in Custom css:

    .menu .nav-sublist-dropdown ul>li>a:hover {
        color: red;
    }
    .menu .nav-sublist-dropdown ul > li.current-menu-item >a {
        color: black;
    } 

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 13:52

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?
    Unfortunately, display static block under category page content is not impossible.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 13:40

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront.
    We’ll be able to help you only in case problem appears with our theme only http://prntscr.com/enwkbg and works fine with official WC theme Storefront. Very likely you need to check WooCommerce settings to solve the issue.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 13:29

    Hello,

    Try to add head.min.js file to exclude scripts http://prnt.sc/cq37am, then clear cache and check gallery.

    Regards,
    Rose Tyler.

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    Viewing 66,120 results - 66,091 through 66,120 (of 68,230 total)
Viewing 30 posts - 66,091 through 66,120 (of 68,230 total)
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