Hello,
Please check topic now.
Regards,
Rose Tyler.
Hello,
Please check topic now.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin and FTP accesses in Private Content area.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin access in Private Content area.
Regards,
Rose Tyler.
Hello,
You can add this code in Custom css:
@media (max-width: 480px) {
.mfp-wrap.mfp-auto-cursor.mfp-ready {
display: none;
}
.mfp-bg.mfp-ready {
display: none;
}
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards,
Rose Tyler.
Hello,
Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade and make sure that your server meets the described requirements.
https://www.8theme.com/videos/ (Legenda WordPress Theme – Installation)
You need to enter your purchase code to activate our new theme version.
The wp-admin credentials are incorrect. Please check them. Feel free to ask if you have any questions, also provide FTP access.
Regards,
Rose Tyler.
Hello,
Please update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section) and WooCommerce plugin to 3.0.5 version.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
Sorry for the long delay.
Is your problem solved?
Also, you can read more about woocommerce image size settings https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please use Lightshot to make re-screenshot and provide me link, for example, http://prntscr.com/f5gu0t
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
1. Please check it on our demo https://8theme.com/demo/legenda/
2. It takes you to the product page when you have woocommerce message, but you have css code that hides it. Try to add this code in style css of your child theme and check:
.single-product .woocommerce-error {
background-color: #f45b5b !important;
}
Regards,
Rose Tyler.
Hello,
Read more about woocommerce image size settings https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards,
Rose Tyler.
Hello,
You need to set needed Catalog images settings in Woocommerce > Settings > Products > Display. If you want to make equal size for all the product images, either upload images with the same sizes or enable Hard Crop. Then regenerate thumbnails.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
1. You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
2. Seems it is working fine now.
Regards,
Rose Tyler.
Hello,
1. http://prntscr.com/f5g70w
2. Go to edit page http://prntscr.com/f5g7qr and http://prntscr.com/f5g863 http://prntscr.com/f5g8ao
3. Check your woocommerce account settings http://prntscr.com/f5galv
Please update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please refer to our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Also update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello, @privatestudio
Please update theme to latest version http://prntscr.com/f5g49f
Theme version 3.0.0.1 is available on ThemeForest (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section). This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please check your product category widget settings http://prntscr.com/f5g1d4, if you display products on the page via the widget, there is not possible show second or third page like on the shop page.
Regards,
Rose Tyler.
Hello,
You provided WP Dashboard credentials, but we need FTP access. If you don’t know FTP login data, then ask your hosting provider support and send them to us.
Regards,
Rose Tyler.
Hello,
Please provide us with wp-admin and FTP credentials in private content area.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
I’ve checked your site http://prntscr.com/f5eop8
It strange, but I can’t change theme on your site to check issue, so please go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Regards,
Rose Tyler.
Hello,
Unfortunately, it is not possible to show attributes in the old style, because it was changed by woocommerce.
But you can change http://prnt.sc/f5fgm0 to http://prnt.sc/f5fh1a in woocommerce/cart/cart.php.
Regards,
Rose Tyler.
Hello,
Unfortunately, it is not possible to show attributes in the old style, because it was changed by woocommerce, the same situation you can see with official WC theme – Storefront: title + variation.
Regards,
Rose Tyler.
Hello,
Go to wp-content/plugins/
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please provide us with wp-admin and FTP credentials in private content area.
Regards,
Rose Tyler.
Hello,
Please update the theme to latest 3.2 version.
Regards,
Rose Tyler.
Hello,
Make sure that you are using latest theme version http://prntscr.com/f5fe96
Regards,
Rose Tyler.
Hello,
I’ve disabled catalog mode http://prntscr.com/f5fatf. Please check single product page now.
Regards,
Rose Tyler.
Hello,
Please update theme to latest 3.2 version and then store’s database http://prntscr.com/f5f62p
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Regards,
Rose Tyler.