Zoom Option is not work properly in single product page

This topic has 4 replies, 4 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: bridexpress
    bridexpress
    Participant
    December 16, 2016 at 17:57

    Hi, I have a problem,
    The zoom is not work work properly as demo,
    How can I solve it ??

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2016 at 09:35

    Hello,

    Please try to change zoom option to “Window” in Theme Options > Single Product Page > Zoom Effect.

    Best regards,
    Jack Richardson.

    Avatar: privatestudio
    privatestudio
    Member
    May 5, 2017 at 14:35

    Hi,
    I have also begun to have a problem with my zoom. Basically, all of the sudden, the zoom only works on the main product image and not on any selected variable. What happens is I select the variable and when I engage the zoom, the main product image appears in the zoom window, even when the variable is visible right next to the zoom window. I’ve tried disengaging the zoom and re-engaging; I’ve tried purchasing a fancy plug in thinking the plugin would over-ride the template zoom once I disengage it. Nothing! Please help!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2017 at 13:35

    Hello, @privatestudio

    Please update theme to latest version http://prntscr.com/f5g49f
    Theme version 3.0.0.1 is available on ThemeForest (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section). This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
    Also, update all required plugins https://www.8theme.com/download-plugins/.

    Regards,
    Rose Tyler.

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