Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

Hello,

To replace demo footer with yours, you need to disable it in Theme Options > General > Show footer demo blocks > Off.

Regards,
Rose Tyler.

Hello,

Please check category now.
Unfortunately, you can add only one parent category id in http://prntscr.com/f6xyg1.
But in a new theme update, we are planning to add new option to write id needed products and order option.

Regards,
Rose Tyler.

Hello,

We don’t have ready translation. But you can translate the theme to french. Please use Loco Translate plugin or PoEdit program as described in the documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards,
Rose Tyler.

Hello,

Go to Your account page on our site and in section Available download you can find Legenda theme 3.2 version.
I have sent the purchase code to your email.
You can use the new woocommerce version with the latest legenda version.

Regards,
Rose Tyler.

Hello,

Sorry for the inconvenience.
You can synchronize translation files after update to get new strings. Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Feel free to ask if you have any translation problem.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Is your problem solved http://prnt.sc/f6lhd1?

Regards,
Rose Tyler.

Hello,

You’re welcome!
The same situation you can see on our demo https://8theme.com/demo/legenda/

Regards,
Rose Tyler.

Hello,

This error is not related to our theme, so you need contact Woocommerce support.

Regards,
Rose Tyler.

Hello,

The wp-admin credentials are incorrect. Please check them.
Also, provide FTP access.

Regards,
Rose Tyler.

Hello,

Please check your translation now.
You need have theme translation files (woopress-es_ES.po and woopress-es_ES.mo) in /wp-content/languages/themes/ and woocommerce in plugins folder.

We didn’t test woopress with WC 3.0.6. Please check theme changelog on ThemeForest before update woocommerce http://prnt.sc/f6kg0o

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin access in Private Content, so I could give you example?

Regards,
Rose Tyler.

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide admin panel and FTP access to your site.

Regards,
Rose Tyler.

Hello,

Try to delete this code and then check http://prnt.sc/f6k8x1

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.