Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Could you please provide link to the problem page?
Regards,
Rose Tyler.
Hello,
Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin credentials in Private Content area.
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
https://www.themepunch.com/revslider-doc/video-layers/
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
You can add image background for top-bar:
.header-type-5 .top-bar {
background-image: url(https://image.prntscr.com/image/2d31bdc85a4748a68320a3008be7e08d.png);
background-attachment: inherit;
background-repeat: no-repeat;
background-position: center center;
}
– add this code in custom.css
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards,
Rose Tyler.
Hello,
I’ve renamed theme. Check now, please.
It is very strange because you have such problem not only with our theme. Very likely, the problem is related to server cache or to some 3-rd party plugin.
Regards,
Rose Tyler.
Hello,
Please read our documentation https://www.8theme.com/demo/docs/classico/
1. You can upload logo image in Theme Options http://prntscr.com/f8ucpc
2. Go to Products > Categories > Edit > http://prntscr.com/f8udvw. You can create some content use VC on a page, then copy text content http://prntscr.com/f8ufdv and put it in product description http://prntscr.com/f8uf25.
3. http://prntscr.com/f8uh4y
Regards,
Rose Tyler.
Hello,
You need find /single-product/product-image.php file and delete https://prnt.sc/f8u7z0. Also delete /js/zoom.js file and these parts https://prnt.sc/f8u90f https://prnt.sc/f8u8sd (/js/etheme.js file).
Regards,
Rose Tyler.
Hello,
Fixed. Please check.
Regards,
Rose Tyler.
Hello,
You need to change /Christian-child/woocommerce/single-product/product-image.php file to new one from latest theme version and then transfer your changes into the new file.
Regards,
Rose Tyler.
Hello,
4. I’m sorry but additional customization is not included in our support. If you have any questions about additional customization you can contact WP-Kraken team.
6. Please change code to:
.header #lang_sel_list a:last-child, .header .wpml-ls-statics-shortcode_actions {
padding-right: 0;
}
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Unfortunately, parallax effect can’t be enabled on mobiles.
Regards,
Rose Tyler.
Hello,
Theme Options > Custom CSS > Global Custom CSS
Regards,
Rose Tyler.
Hello,
You can check compatibility on ThemeForest http://prntscr.com/f8t178 https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
Also, with WC 3.0.5, but we didn’t test theme compatibility with latest plugin version.
Regards,
Rose Tyler.
Hello,
Please add this code in Custom css:
.woocommerce-page form .form-row-wide, .woocommerce-page .woocommerce-account-fields .create-account p{
width: 100%;
display: inline-block;
}
Regards,
Rose Tyler.
Hello,
By default, this menu background is simply white, so you need to check your settings and custom code.
Regards,
Rose Tyler.
Hello,
Please provide us with FTP credentials in Private Content (visible only for our technical support). Without your access, we can’t properly help you.
Regards,
Rose Tyler.
Hello,
Please update theme to new version – 3.0.0.1 (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Try to clear cache and then check.
Regards,
Rose Tyler.
Hello,
1-2. You’re welcome!
3. Use this code in Custom css for mobile:
.navbar {
padding: 0;
}
4. Sorry, but it requires to change not only the code that is written in style.css file, that’s why it’s a paid customization.
5.
.st-pusher {
background-color: black !important;
}
6.
.header .wpml-ls-statics-shortcode_actions {
padding-right: 0;
}
7.
.header-type-11 .navbar-collapse {
border-top: 2px solid red;
}
8. Yes, you can use custom code, for example:
.st-pusher::after {
background: rgba(244, 82, 77, 0.35);
}
Regards,
Rose Tyler.
Hello,
Please use Loco Translate plugin or PoEdit program to translate theme as described in the documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello, @Rodrigo,
I’ve updated .pot file. So now you can translate strings via Loco plugin, without problems.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello, @Rodrigo,
Please check now.
Regards,
Rose Tyler.
Hello, @Rawi,
The problem persists only with your child theme. Please activate parent Legenda theme and you’ll see there is no such issue. So you need check all the changes you’ve made in the child theme. Sorry, but we can’t know what exactly you modified there.
Regards,
Rose Tyler.