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  akelclark3

  Participant

  May 15, 2017 11:10 pm

  Hello,

  Updated theme and Woocommerce today and now receiving error messages and having trouble setting menu. Can you please take a look? The same thing happened once before after an update and you were a huge help.

  Kind regards.

  Site URL: hidden

  Theme version: 3.0.0.1

  WooCommerce version: 4.7.4

  

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  Rose Tyler

  Support staff

  May 17, 2017 1:50 pm

  Hello,

  I’ve renamed theme. Check now, please.
  It is very strange because you have such problem not only with our theme. Very likely, the problem is related to server cache or to some 3-rd party plugin.

  Regards,
  Rose Tyler.

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  akelclark3

  Participant

  May 17, 2017 6:25 pm

  It is working again.

  Should it be safe to update Woocommerce? I thought I did it before but it tells me that there is an update available for both Woocommerce and for the Woopress theme.

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  Rose Tyler

  Support staff

  May 18, 2017 8:25 am

  Hello,

  You can check compatibility on ThemeForest https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
  About “There is a new version of Woopress Theme available.” – you need to dismiss this message because you have latest renamed theme version.

  Regards,
  Rose Tyler.

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