Hello,

I sent your report to our developers.
Thank you for the notice.

Regards,
Rose Tyler.

Hello,

Please see screenshot https://prnt.sc/fbiylq
Read this topic and our documentation https://www.8theme.com/topic/change-default-search-placeholder-text/ https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

Hello,

Try to use woocommerce shortcode – https://docs.woocommerce.com/document/woocommerce-shortcodes/

Regards,
Rose Tyler.

Hello,

Now I can connect to your site.
Please update all required plugins https://www.8theme.com/download-plugins/ (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/.)
Could you please describe in detail the problem what you want to resolve?
Please note that was big woocommerce update, so many elements in the plugin and our theme functionality were changed. Very likely, you need to edit your changes in the child theme to proper work with new versions.
To change shop banner go to Theme Options > Shop > Product Page Banner.

Regards,
Rose Tyler.

Hello,

Let’s go back to your first site. Please update all required plugins – https://www.8theme.com/download-plugins/. Upload the extracted folder via FTP to wp-content/plugins directory. Also, try to update the theme as I described before.

If you need help with the update, make full backup of the site, DB and theme options, inform us and we’ll update theme for you.

About the new your site, you can try to install theme via FTP https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade

Please note that may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards,
Rose Tyler.

Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme provide wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

I’ve checked your theme version and it is 3.1 http://prntscr.com/fbgqdl http://prntscr.com/fbgqmz
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

We only resolved the issue with the warning on your royal site.
To solve the problem with characters you need follow Olga’s recommendation.

Regards

Hello,

You need to set only one main menu http://prntscr.com/fb5tl0. Please check now.

Regards,
Rose Tyler.

Hello,

Please check this topic https://www.8theme.com/topic/change-of-character-a-a-o-after-migrate-to-cloudvps/#post-163868

Regards

Hello,

Fixed. Please check.
Also, please update theme to the latest version.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards,
Rose Tyler.

Hello,

You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Read more https://themeforest.net/licenses/standard
What exactly problem did you meet?

Regards,
Rose Tyler.

Hello,

Please update theme to the latest version 3.2 https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Try also add this code:

.menu .nav-sublist-dropdown .container {
    width: auto !important;
}

Regards,
Rose Tyler.