Can't find the section where I can edit products

This topic has 16 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

  • Avatar: dvirben123
    dvirben123
    Participant
    May 10, 2017 at 18:04

    Hi,
    Please view the following screenshot:
    http://prntscr.com/f6aath
    I didn’t find where I can edit those products, also a lot of places in the home page I don’t know where I can edit them, everything is very complex there, and the documentation doesn’t supply this information.
    Hope you can help me,
    Thanks,
    Dvir

    15 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 11, 2017 at 18:03

    Hello,

    Go to Pages > edit Front page and use Visual Composer backend editor to change the settings of the elements, add elements or remove them.

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    May 11, 2017 at 19:47

    There is no option to edit them,
    please look at this screenshot:
    http://prntscr.com/f6pzxq
    It was written 8theme products, and I didn’t find those hosting plans in the products and I didn’t see them in the slider revo (due to the reason that the display type is Slider)
    Hope you can help me to find a way to edit those plans.
    Thanks,
    Dvir

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2017 at 13:10

    Hello,

    Do you want to edit products? Then go to Products > edit products. We used Subscription plugin on our demo to create the product with subscriptions. You can find this plugin in the list of recommended (Appearance > Install plugins)
    If you want to edit the design of the products in this section then use Product View option.

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    May 23, 2017 at 21:55

    Hi
    Where I can translate those labels:
    http://prntscr.com/fbb7m1
    Thanks,
    Dvir

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2017 at 12:58

    Hello,

    Did you try to translate these strings in theme translation file? Could you please provide wp-admin and FTP access in Private Content?
    To change Newsletter go to Theme Options > E-Commerce > Promo Popup.

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    June 28, 2017 at 07:14

    Hi,
    I have some issues with the variations of complex product,
    when I added two variations to complex product, in my case it was, weight and color, so when I select weight that doesn’t have all the colors in stock, it didn’t disable the options that are out of stock, instead if user click on variation that is out of stock it open alert dialog with the text that say “this combination is not available”, now after searching in google and bring WP expert that check this issue, he told me that is related to my theme.
    So, please can you check it for me?
    Thanks,
    Dvir

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 29, 2017 at 17:17

    Hello, @dvirben123,

    We need access to you Dashboard and link to this product to check what you did wrong.

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    June 29, 2017 at 17:44

    Hi,
    All the details in private content
    Thanks
    Dvir

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 30, 2017 at 17:13

    Hello,

    Add the price for your variations http://prntscr.com/fq2ry5
    Then everyhting is ok http://prntscr.com/fq2svp

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    July 1, 2017 at 19:29

    Sorry but still after I add the price for the variations I am still getting the alert message that say that the combination is not available anymore, the expected result should be disabling this option.
    Please look at this simple product:
    http://filamentech.co.il/product/tpu-demo/
    Please see the screenshot:
    http://prntscr.com/fqgern
    Thanks,
    Dvir

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 3, 2017 at 15:55

    Hello,

    I’m sorry but this can’t be disabled because it’s not related to our theme, it’s WooCommerce plugin default functionality. You need to create correct variations and make sure that they are on stock http://prntscr.com/fr42zs

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    July 4, 2017 at 06:34

    I try that, but other Woocommerce website that have different theme with the same version of Woocommerce that we deploy yesterday and last week behave with the disable options, I don’t know why, but it seems to be only with your theme, can you please have a look again and try to figure it out why is not disable?
    Thanks,
    Dvir

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 4, 2017 at 17:26

    Hello,

    If you don’t have that message on other sites it means you have different options there for the variations. You can login to your Dashboard, go to Appearance > Themes > Install and activate official WooCommerce theme Storefront and check. Let me know if you don’t have such message for the out of stock variation with default WC theme.

    Regards

    Avatar: dvirben123
    dvirben123
    Participant
    July 5, 2017 at 13:27

    In default WC theme I don’t have such a message, I get the expected result – the variation is disabled.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 5, 2017 at 15:42

    Hello,

    Very strange, because I got the same window when activated Storefront and checked http://prntscr.com/frypzb and other product http://prntscr.com/fryqgi

    So, explain me, maybe we are talking about different messages?

    Regards

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