Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
Please read this topic https://www.8theme.com/topic/inconsitant-grid-alignment-when-product-image-not-11-ratio/
Regards
Hello,
I am glad that you sorted out.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Please try manually content import. To do it you need go to WP Dashboard > Tools > Import > Run WordPress importer and follow the instructions.
Regards,
Rose Tyler.
Hello,
Was the demo content installed?
Check requirements described in the documentation https://www.8theme.com/demo/docs/woopress/#!/general_information
The problem may be caused by permissions to “tmp” and “plugins” folders. Please set permissions 777.
Regards,
Rose Tyler.
Hello,
You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/.
Then you need to synchronize translation files after update to get new strings.
You may update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
or
Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello, @Inf Ross,
Please provide wp-admin and FTP access in Private Content so we could check.
Regards,
Rose Tyler.
Hello,
I’ve checked your site. The page works fine https://prnt.sc/fbxwvl.
It is not an error, you need simply wait for full styles upload.
Regards,
Rose Tyler.
Hello,
Please use this custom css code:
.main-footer a:hover {
color: white;
}
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
We really want help you, so, please, provide temporary FTP access to the folder with woopress theme or make a full backup of your site (DB and files) and send it to us so we could check the issue.
Regards,
Rose Tyler.
Hello,
Please try to download 3.0.2.1 version now and to check theme version in style.css file.
Let us know the result.
Regards,
Rose Tyler.
Hello,
We’re still waiting for news from our developers as they are still working on the update. Please take our apologies for the delay.
Regards,
Rose Tyler.
Hello,
Sorry for the long delay.
The new version is almost ready, it will be available to download during one week.
Regards,
Rose Tyler.
Hello,
I’ve checked your site and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme.
You need contact Woocommerce support or plugin authors for the solution.
Regards,
Rose Tyler.
Hello,
I’ve added some css code in your style.css of the child theme.
Please check mobile menu now.
Regards,
Rose Tyler.
Hello,
Go to Theme Options > Shop > Product Page Banner.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Is your problem solved?
Regards,
Rose Tyler.
Hello,
I am glad that you sorted out.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Sorry, I mean single.php, you need to delete this line 94 – http://prntscr.com/fbl7cn
Regards,
Rose Tyler.
Hello,
You can add this code in Theme Options > Styling > Custom css:
.products-loop .outofstock .content-product img.wp-post-image {
opacity: 1;
}
Regards
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Check now.
Regards,
Rose Tyler.
Hello,
Oh I see, in this case, you need edit /wp-content/themes/royal/content.php file http://prntscr.com/fbjtp3
We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.
Regards,
Rose Tyler.
Hello,
I’ve added pages you need set your images.
Regards,
Rose Tyler.
Hello,
1. There is no special option to hide it, so you may use css code (Theme Options> Custom css):
.single-post .meta-post {
display: none;
}
2. Try this code:
.single-post .post-slide .caption {
font-size: 0;
}
Regards,
Rose Tyler.