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Error with woocommerce and variable product attributes

This topic has 4 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

  • Avatar: Rosiedesigns
    Rosiedesigns
    Participant
    June 8, 2017 at 11:35

    Hello,

    I am trying to add attributes for a variable product in my shop, but everytime I select an attribute option and click ‘add’, a loading wheel appears and just keeps spinning, nothing loads or happens.

    I have already updated woocommerce and my theme- Classico.

    Thanks
    Ellen

    #165290 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2017 at 12:13

    Hello,

    Please make sure that you use latest versions of Visual Composer and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    #165297 Copied
    Avatar: Rosiedesigns
    Rosiedesigns
    Participant
    June 9, 2017 at 10:38

    Thank you for the reply, I have updated Ultimate add ons, but to update visual composer do I need to deactivate and delete it from my plugins, then download from the link you have provided and upload again? Will this affect my site settings at all?

    Thanks
    Ellen

    #165394 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2017 at 10:44

    Hello,

    You can delete and upload new plugin version or connect to your server using FTP and copy extracted plugin folder into wp-content/plugins/

    Regards,
    Rose Tyler.

    #165395 Copied
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