Hello,

Enter your purchase code of the theme to get the plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
The additional information tab is default tab.
Only custom tabs related to our theme. The information of tab title and content save in post meta table, keys – custom_tab1_title, custom_tab1.

Regards,
Rose Tyler.

Hello,

Please see screenshots http://prntscr.com/ftwt51 http://prntscr.com/ftwtgs https://prnt.sc/ftwz5y

Regards,
Rose Tyler.

Hello,

I’m glad that you sorted out.

Regards

Hello,

You’re welcome!

Regards

Hello,

I’ve added font-size http://prntscr.com/ftvtcf. Please check.

Regards

Hello,

You can leave these files if it doesn’t create problem in theme functionality on your site. But before the next theme update, delete “woocommerce” folder, it’ll be reuploaded from a new theme package.
Then synchronize translation files after update the theme. Button Sync (Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Seems your reviews work fine, you can see the same situation on our demo https://8theme.com/demo/royal/product/woo-single-1/.

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin access in Private Content?

Regards,
Rose Tyler.

Hello,

1. Please add this code in custom css:

.portfolio-image .btn_group a:first-child:before {
    display: none;
}

You need edit /woopress/content-portfolio.php file. We recommend you to make changes in a child theme.
2. Try to add this code in custom css:

.portfolio-image .btn_group :before {
    display: none;
}
.portfolio-image .btn_group a, .portfolio-image  .btn.btn-black:hover {
    background-color: transparent;
}
.portfolio-image .btn_group a:last-child :before {
    color: transparent;
}
.portfolio-image .btn.btn-black.xmedium-btn {
    width: 100%;
    height: 100%;
}
.portfolio-image .btn_group {
    top: 0;
    height: 100%;
    margin-top: 0;
}

3. Read this topic https://www.8theme.com/topic/portfolio-page-2/
4.

.portfolio-filters {
    display: none;
}

5.

.portfolio-item {
    margin-bottom: 15px;
}

6. You can create only one portfolio page. To display portfolio project on different pages you can use Post Grid or Post Masonry Grid http://prntscr.com/fkel1n http://prntscr.com/fkelec, select design http://prntscr.com/fkemf8 or create it by yourself http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder.

Regards,
Rose Tyler.

Hello,

Did you change or replace any theme files?

Regards,
Rose Tyler.

Hello,

Sorry. Please check now.

Regards,
Rose Tyler.

Hello,

The option (Theme Options > Color Scheme > Site Background) works for Boxed layout. To change background color for full width layout Wide you need add this code in Theme Options > Custom CSS > Global Custom CSS:

.st-content {
    background-color: black;
}

Regards,
Rose Tyler.

Hello,

Do you use our element to display featured products? Please see screenshot https://prnt.sc/fts4bk

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and Image settings. Use hard crop if you want to crop images.
Then regenerate thumbnails.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Unfortunately, can’t see your screenshot.
You can try to add this code in custom css http://prntscr.com/ftrj2q:

.top-bar {
    display: block !important;
}

Go to Appearance > Widgets > add needed elements in Top bar area.

Regards,
Rose Tyler.