Hello,

Please provide credentials to both sites (wp-admin and ftp) where you need to update the theme.

Note that after updating theme via WPEngine, you need to import your theme options (Theme Options > Import/Export > Options) from your export file, that you made before the update.

Regards,
Rose Tyler.

Hello,

Thanks for using our theme!
You are right, please add this code in custom css to remove the triangle:

@media only screen and (max-width: 640px) {
#top-cart {
    background-image: none;
}
}

The new theme version will be compatible with the latest woocommerce version. Please do not update WC plugin until release the theme update.

Regards,
Rose Tyler.

Hello,

Sorry for the inconveniences.
I’ve sent this task to developers, very likely they implement it in one of the next updates.

Regards,
Rose Tyler.

Hello,

Please increase PHP time limit to 500.

Regards,
Rose Tyler.

Hello,

Try to add this code in Theme Options > Custom css:

.pp_description {
    display: none !important;
}

Regards,
Rose Tyler.

Hello,

Please see screenshots of demo – https://prnt.sc/fs97on https://prnt.sc/fs97kp https://prnt.sc/fs97ta https://prnt.sc/fs97w0

Regards,
Rose Tyler.

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, the problem appears only with our theme provide wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

The current version is 5.1.1 on codecanyon https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?s_rank=1. We will update the plugin when a new version appears there.
https://www.8theme.com/download-plugins/page/2/
The new theme version will be compatible with the latest woocommerce version. Please do not update WC plugin until release the theme update.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
https://www.8theme.com/demo/docs/royal/ (1.3 Requirements for Royal)

Regards,
Rose Tyler.

Hello,

Sorry, but this is outside the scope of our support.
Please note we provide support only to the issues that are strictly related to our theme.

Regards,
Rose Tyler.

Hello,

Please check menu now http://prntscr.com/fryrj9
Please check the screen options http://prntscr.com/frysam – there is all that you can add in the menu.

Regards,
Rose Tyler.

https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda)
https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

Hello,

Please note that before uploading theme files you need delete “woocommerce” folder, which is located in wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package (to avoid problems with old files).

Regards,
Rose Tyler.