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Woocommerce Thumbnail Gallery - by rnbutler87

This topic has 6 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

rnbutler87

Participant

July 6, 2017 at 16:30

Hi, I’ve got a question that I’m tearing my hair out about, please help!

I’ve got one website that I use xstore and the product page gallery looks great, like this:
http://jemshairdesign.com/product/ghd-ceramic-vented-radial-brush-size-3/

I’m making a new website using xstore and I want the product image and gallery to appear the same (with the zoom, drag-to-scroll thing and nice neat ghosted out thumbnails underneath. I’ve crossed checked the theme options so see what I’m missing but this is what I’m getting:
http://staging.acedigitaldesign.com/pbt-new/courses/test-product/

I cannot for the life of me figure out why?! The only difference I can see is the product thumbnails and the left/right layout. Both of which I have updated and regenerated thumbnails but to non avail.

Any help would be gratefully appreciated!

Many thanks

Richard

Please, contact administrator
for this information.

#167257 Copied Theme version: 3.16.2 WooCommerce version: 3.1.0

5 Answers

rnbutler87

Participant

July 6, 2017 at 16:32

PS also, when you click on the images, they don’t open in ajax or what ever it is and you aren’t able to go left or right. And to go back, clicking off, somewhere on the black doesn’t close the window, you actually have to click the back button….

so bizarre though I’m sure I’m overlooking a simple checkbox somewhere!

Many thanks,

Richard

#167259 Copied

rnbutler87

Participant

July 6, 2017 at 16:42

PPS I’ve also deactivated suspect plugins including jetpack but still it doesnt work….

#167261 Copied

Olga Barlow

Support staff

July 7, 2017 at 18:17

Hello,

Seems you made changes in template files because I have updated theme by default files and everything is ok. Border around images was added by you as I can see.

Regards

#167352 Copied

rnbutler87

Participant

July 8, 2017 at 13:13

Hi Olga,

Thanks for resolving this. In terms of the template files, when I installed the theme and woocommerce etc, Woocommerce was flagging 2 files as red – that it said were out of date and needed updating. So i followed through their instructions to green light them which it did.

Nevertheless, the issue is solved and I am incredibly grateful. Fantastic theme and fantastic support, really appreciate it!

Thanks!

Richard

#167394 Copied

Rose Tyler

Support staff

July 10, 2017 at 14:39

Hello,

You’re welcome!

Regards

#167496 Copied
Tagged: seo friendly, templates, thumbnail gallery, woocommerce, woocommerce wordpress
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