Hello,
I’m glad that you sorted out.
Feel free to ask if you need any help.
Regards
Hello,
I’m glad that you sorted out.
Feel free to ask if you need any help.
Regards
Hello,
1. You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Read more about image size – https://docs.woocommerce.com/document/fixing-blurry-product-images/
2. Zoom shows the real size of images, so please try to add images with the bigger dimensions.
3. On our demo we use – http://prntscr.com/fvj41h
4. Please see screenshot http://prntscr.com/fvj5lf
5. Please provide screenshot.
Regards
Hello,
You’re welcome! Please update WPBakery Visual Composer plugin https://www.8theme.com/download-plugins/page/2/, make sure that you activated http://prntscr.com/fvj1gc and provide link to one of your variable products.
Regards
Hello,
I’m glad that you sorted out.
Feel free to ask if you need any help.
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
I close this topic.
Regards,
Rose Tyler.
Hello,
The credentials are incorrect. Please check them.
Do you face this problem with default theme – Storefront?
Try to disable 3-rd party plugins and then check.
Regards
You’re welcome!
Regards
Hello,
Please try to change your code to http://prntscr.com/fv98r0
position: absolute;
left: 50%;
top: 25px;
transform: translateX(-50%);
Regards,
Rose Tyler.
You’re welcome! The next theme update should be in 1-2 weeks.
Regards
Hello,
The wp-admin credentials are incorrect. Please check them.
Please ignore message about outdated files. It will be fixed in a new theme update. This won’t make an effect on work of your site.
Regards
Hello,
I’m glad that you sorted out.
Feel free to ask if you need any help.
Regards
You’re welcome!
Regards,
Rose Tyler.
You’re welcome!
Feel free to ask if you need any other help.
Regards
Hello,
You are right, this problem relates to some slider effect, not to theme configuration. Please provide wp-admin access in Private Content, so I could check slider settings.
Regards
Hello,
If you install some version, without install base demo content, the demo content (products/categories/blog posts) won’t be installed, only your Theme Options will be changed according to version.
Regards
You’re welcome!
Regards
Hello,
I’ve checked your site in IE and the slider is showing https://prnt.sc/fv886p
What browser version do you use? The problem with background image, very likely caused by some effect, so you need check slider setting because it is not related to theme and you will have with default theme.
Regards
Hello,
The previous hook won’t work in our theme.
You need to edit legenda/woocommerce/content-single-product.php file.
Regards,
Rose Tyler.
Hello,
Thanks for being our customer.
Is this plugin working fine with default theme – Storefront on your site?
Did you try the plugin with parent theme?
The registration on my account page is default and you can disable it http://prntscr.com/fv7vlk.
Unfortunately, I can’t recommend any such plugin, because we didn’t test these with our theme.
Regards
Hello,
I’ve activated your parent theme. Please check products now.
So you need check all the changes you made in the child theme.
Regards
Hello,
Ask your hosting provider support to create FTP account to your site files and give us the credentials.
Regards
Hello,
When I try to disable 3-rd party plugins: “Sorry, you are not allowed to access this page.”
Please try to check the problem with your parent theme and disable 3-rd party plugins.
Do you face such problem with default theme too (Storefront)?
Regards
Please provide wp-admin access in Private Content.
Regards
Hello,
Please update theme to the latest version 4.3 https://www.8theme.com/demo/docs/idstore/#!/upgrade
Don’t forget to create backup of your files and database before starting update process!
Regards
Hello,
If you want to create multilingual site you should use either WPML plugin (paid plugin) or one of free plugins – Polylang, qTranslate. Then you’ll be able to add language switcher and create products, categories, pages for both languages.
Regards
Hello,
I’ve checked your test post and published – http://prntscr.com/fv6lno http://prntscr.com/fv6lrz
Is your problem solved?
Regards
Hello,
We can send you previous theme version if it is needed.
Regards,
Rose Tyler.
Hello,
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
If you need help with additional customization contact WP-Kraken team because it’s not included in our support.
Regards
You’re welcome!
Regards