Please add this code in Theme Options > Custom css:
.navbar {
padding: 0;
}
Regards
Rose Tyler
Support staff
July 17, 2017 at 15:42
You can use way with overwriting to update theme, in this case delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files. https://youtu.be/KdWESIIPU1k
Very likely you just need to synchronize translation files after update to get new strings.
Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
or
Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Please try to disable “Screets Live Chat” plugin and provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
July 17, 2017 at 14:44
Hello,
Please try this way of theme update: export theme settings in Theme Options > Import/Export > Import or Export your theme configuration > Export Options, then activate default theme (Storefront), rename legenda folder via FTP and upload new theme archive in wp-admin > themes or theme folder via FTP (without overwriting), enter your purchase code to activate the theme and skip Setup Wizard, then import your theme options. Check your site, if all is well, you can delete the old theme. Likely, after the update, you need to re-add widgets (Appearance > Widgets). Also, update all required plugins https://www.8theme.com/download-plugins/. Don’t forget to create backup of your files and database before starting update process!
Regards
Rose Tyler
Support staff
July 17, 2017 at 14:30
Hello,
Please provide accesses, so we could try and describe the deleting process for you.
Regards
Rose Tyler
Support staff
July 17, 2017 at 14:05
Hello,
You may contact WPKraken team to get help with additional customization.
Regards
Rose Tyler
Support staff
July 17, 2017 at 13:10
You’re welcome!
Regards
Rose Tyler
Support staff
July 17, 2017 at 13:07
Hello,
1. Make sure that you use the latest theme version 3.3.
2. Please try this code:
.main-nav .menu-item-8386 a, .fixed-header .menu-item-8386 a {
font-weight: 800 !important;
}
Regards
Rose Tyler
Support staff
July 17, 2017 at 12:29
Hello,
Please do not edit or replace any files in woocommerce folder, revert back your changes and ignore the message about outdated files. It will be fixed in a new theme update.
This outdated files won’t make an effect on work of your site.
Regards
Rose Tyler
Support staff
July 17, 2017 at 12:24
Hello,
We will help to disable fonts, except needed, on your site. Please provide wp-admin and FTP access in Private Content.
Regards
Rose Tyler
Support staff
July 17, 2017 at 12:18
Hello,
The old version of Master Slider plugin or some 3-rd party plugin can cause such issue. Please try to disable all plugins, except woocommerce and then update and activate Visual Composer plugin, if all will be fine activate your plugins one by one to find a reason of the problem.
Regards
Rose Tyler
Support staff
July 17, 2017 at 12:10
Hello,
Please, make sure that you use the latest version of Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
Try to disable 3-rd party plugins and then check the issue.
Regards
Rose Tyler
Support staff
July 17, 2017 at 12:09
Hello,
I’ve checked the issue with parent theme and it works fine, so you need to check your changes in the child theme.
Regards
Rose Tyler
Support staff
July 17, 2017 at 12:04
You’re welcome!
Regards
Rose Tyler
Support staff
July 17, 2017 at 09:29
Hello,
You’re welcome!
You can see popup message after add to cart simple product (without variations), this means that “Ajax add to cart” options works for single products http://prntscr.com/fwmm66, but in current theme version this option does not work for variable products, unfortunately.
Regards
Rose Tyler
Support staff
July 17, 2017 at 09:12
Hello,
You’re welcome!
This script change doesn’t make any effect on site speed.
Regards
Rose Tyler
Support staff
July 17, 2017 at 09:07
Hello,
Do you face this problem with default theme – Storefront?
Try to disable 3-rd party plugins and then check.
Please provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
July 17, 2017 at 08:55
Hello,
Please describe your query in more detail. Your site is under maintenance mode, so please provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
July 14, 2017 at 16:44
Please check email.
Regards
Rose Tyler
Support staff
July 14, 2017 at 16:36
You’re welcome!
Please check the script at first.
Regards
Rose Tyler
Support staff
July 14, 2017 at 16:24
Please try these image settings:
Catalog images 220×320
Single product image 500×726
Product thumbnails 70×102
