Forum Replies Created

Viewing 30 posts - 63,151 through 63,180 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 13:19

    Hello,

    Please, provide screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 12:46

    Oh I see, seems it is our css bug on the checkout page, please add this code in style.css of your child theme or in custom.css of your parent theme:

    .woocommerce-billing-fields .create-account {
        display: inline-block;
    }

    also it will be fixed in next theme update and then you may delete this code. Sorry for the inconvenience.
    But please check the issue of duplicate orders when default theme is activated, because I can’t recreate this problem on our test site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 12:39

    Hello,

    1. You’re welcome!
    2. I’ve added this code in Custom css http://prntscr.com/ga1946

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 12:28

    Hello,

    Please check this file into your child theme http://prntscr.com/ga0u28 (just compare 2 files and add the missing code to your child theme file).
    You may check orders problem with Storefront theme (official WC theme) to be sure that problem relates to our theme or to woocommerce.
    Let me know results of your tests when 3-rd party plugins are disabled and when Storefront is enabled.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 10:31

    Hello,

    Thank you for using our theme.
    I’ve sent IP to your email address. Please check and provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 10:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 10:13

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 10:11

    Hello,

    1. This depends on header type that you selected in Theme Options. You may select another type http://prntscr.com/g9z7ky or add this code in Theme Options > Styling > Custom css > Global Custom CSS:

    .cart-design-1 .shopping-cart-widget .badge-number {
        display: block;
        position: absolute;
        right: -20px;
        top: -15px;
    }
    

    and this in Custom CSS for desktop 992px + :

    .cart-design-1 .shopping-cart-widget .badge-number {
        right: -10px;
        top: -10px;
    }

    2. I’ve changed http://prntscr.com/g9z42o Please check.
    3. Unfortunately, classico does not have such options by default.
    You can try to use some 3-rd party plugin or make additional customization into theme files (which is beyond our basic support scope). We recommend you to make changes in a child theme.
    4. Unfortunately, in your case, the best way use 2 variant of images. You can try https://tinypng.com/ service it could help you to reduce the size of the image up to %50.
    also you may try to set a background color for row or column with image and upload only part of the image http://prntscr.com/g9zgdb with needed text.
    As regards to the speed. You may study the topics at our Forum about the speed recommendations: https://www.8theme.com/reply/169282/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 09:33

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 09:32

    Hello,

    You may add this code in Theme Options > Styling > Custom css:

    .woocommerce-cart-form .btn:hover, .checkout_coupon .btn:hover{
        border-color: red;
        color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 09:25

    Hello,

    I checked your site on mobile and didn’t see the problem. Please try to clear cache on your device. What models of phone and browser do you use for testing?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 09:18

    Hello,

    Do you use Contact Form 7 plugin to create contact form?
    What exactly text do you want to change?
    Please provide a link to page where you have the contact form.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 09:16

    Hello,

    What exactly text do you want to change?
    Maybe these articles will be useful – https://www.8theme.com/classico-theme-documentation/ (10.Translation) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 09:10

    Also update WC to http://prntscr.com/g9ymsl – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/g9ynbi
    Please provide a link on Brands plugin that you want to use.
    You may use [8THEME] Products element and set brand ID http://prntscr.com/g9yrln to display products from a certain brand on a page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 08:54

    Hello,

    Please check Theme Options > Styling.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 08:50

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 08:41

    Hello,

    I’ve sent your request to our developers.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 08:33

    Hello,

    Please try to add this code in function.php file of your child theme:

    function et_add_opengraph_doctype( $output ) {
      return '';
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 08:20

    Hello,

    Please add this code in Custom css:

    .form-row.form-row-wide.create-account.woocommerce-validated{
      display:inline-block;
    }

    We’ve sent some files your email address. Please find the same files in wp-content/themes/woopress/woocommerce/checkout folder and rename, then upload new files to this folder and check work of checkout presses. You may delete old files if all fine, if not – provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 07:57

    Hello,

    1. Please add this code in Theme Options > Custom css:

    .menu > li.current-menu-item > a {
        color: black;
    }

    2. Please provide a link to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 07:45

    Hello,

    Please change text domain in /themes/legenda/woocommerce/checkout/review-order.php file http://prntscr.com/g9xv3a
    Also, it will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2017 at 07:34

    Hello,

    Products Container Selector: .products-loop
    Product Item Selector: div.product
    Pagination Selector: ul.page-numbers
    Next Page Selector: ul.page-numbers a.next

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 15:56

    Hello, @Meubeklgoed,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 15:56

    Hello, @dkeijser,

    1. See screenshot http://prntscr.com/g9nvab
    2. Please add this code in Theme Options > Custom css:

    .main-footer .aio-icon {
        display: inline-block;
    }

    3. http://prntscr.com/g9nxxs
    You may try this variant http://prntscr.com/g9nzrh as on our demo https://8theme.com/demo/royal/ – create custom sidebar http://prntscr.com/g9o09i and add on page http://prntscr.com/g9o0jp
    4. Did you try to disable 3-rd party plugins and then check Static blocks?
    Also, please read https://www.8theme.com/faq/ (INCLUDED PLUGINS)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 15:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 15:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 15:19

    Hello, @Meubeklgoed,

    Please check your settings http://prntscr.com/g9nizl, to change color only for dropdown menu, you may use this code in Theme Options > Custom css:

    .menu-wrapper .menu-main-container > ul .nav-sublist-dropdown li > a:hover {
        color: #58a4d9 !important;
    }
    .menu-wrapper .menu-main-container > ul .nav-sublist-dropdown li > a {
        color: #767676 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 15:05

    Hello, @dkeijser,

    As I see you have the following error in console ‘Failed to load resource: the server responded with a status of 500 (Internal Server Error)’.

    You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 14:35

    He will be back 28th August.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 14:18

    You may activate all necessary plugins and check.

    Regards

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    Viewing 63,180 results - 63,151 through 63,180 (of 68,187 total)
Viewing 30 posts - 63,151 through 63,180 (of 68,187 total)
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