Hello,

Please try to disable WooCommerce Currency Switcher plugin.
You can use the third-party plugin but we can’t guarantee compatibility with our theme.

Regards

Hello,

2. Please see screenshots http://prntscr.com/gsn3vm > http://prntscr.com/gsn3zn https://www.modernmarketingpartners.com/set-featured-products-woocommerce/, https://prnt.sc/fhj6vf.
3. You can manage single product sidebar widgets from Appearance > Widgets > Single Product Sidebar http://prntscr.com/gsn5vz. Our offers is not a widget, these products are Up-Sells products (Theme Options > E-Commerce > Single Products > Location of upsell products > Sidebar).
7. Edit Newsletter popup static block or provide wp-admin access in Private Content.

Regards

– the categories and sub hasnt the same tree (plus and minus) layout in arabic.
example http://jeenacom.com/product-category/men-ar/?lang=ar
– the product detail page looks unorganized
example http://jeenacom.com/product/%d9%83%d9%88%d9%85-%d8%af%d9%8a-%d8%ba%d8%a7%d8%b1%d8%b3%d9%88%d9%86-%d9%88%d9%86%d8%af%d8%b1-%d9%88%d9%88%d8%af/?lang=ar

– will be fixed in next theme update.

– not sure why the sort dropdown looks very old on both languages (english and arabic)
example http://jeenacom.com/product-category/fragrances/men/

– the same on the demo, so it is not a bug.

Regards

Hello,

Please see screenshot http://prntscr.com/gsmxza and Theme Options > General > Header Settings
http://prntscr.com/gsmyn9 and http://prntscr.com/gsmyvq

Regards

Is your problem solved? http://prntscr.com/gsmu20

Regards

Yes, also you may provide me wp-admin access in Private Content and I will help you recreate the page.

Regards

Hello,

Please add this code in custom.css:

.products-grid .product {
    margin-bottom: 20px;
}

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards

Hello,

You may add this code in Custom css for this page:

@media only screen and (max-width: 768px){
.vc_grid-item.vc_clearfix.vc_col-sm-4.vc_visible-item {
    width: 33.33%;
    display: inline-block !important;
}
}

Regards

We’ve checked this problem with a default theme, and the problem persists. Unfortunately, we are able to help only in case problem related to our theme options or functionality and files.

Regards

Hello,

Sorry for the delay. I enabled debug mode on your site and saw errors that relate to WordPress, your current theme version is not compatible with latest WordPress version, so you need update theme to the latest version. If after that, the problem won’t be solved, provide server error log so we could check your problem more deeply.

Regards

Please provide wp-admin access in Private Content.

Regards

Please read http://www.wpbeginner.com/plugins/how-to-turn-off-or-disable-comments-in-wordpress-pages/
I’ve checked on iPhone 6 and do not see the problem – http://prntscr.com/gsbc67

Regards

You’re welcome!
Please find and check
$this.find('>li').first().find('> .open-this').removeClass( 'fa-angle-down' ).addClass('fa-angle-down').parent().addClass('opened').find('> ul.children').show(); line in your etheme.js file, because after theme update you will be need to repeat changes.

Regards

If you made backup, you are able to restore your site to previous state.

Regards

Hello, @frogsandbears,

The latest theme version is 3.1.
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section.
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards