Page 2066 – 8theme.com

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Viewing 30 posts - 61,951 through 61,980 (of 68,187 total)

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Rose Tyler

Support staff

October 2, 2017 at 10:10

Means the plugins that are not included in the theme package are not in the list of required plugins.

Regards

#173925 Copied In reply to: I NEED URGENT HELP!

Rose Tyler

Support staff

October 2, 2017 at 10:03

Hello, @dm4491,

Please try to activate theme now.

Regards

#173922 Copied In reply to: Activation troubles

Rose Tyler

Support staff

October 2, 2017 at 10:00

Hello,

Only a new home page will be added.

Regards

#173921 Copied In reply to: LookBook Layout

Rose Tyler

Support staff

October 2, 2017 at 09:58

Hello,

We do not have this problem on our test installation, so very likely the problem relates to your 3-rd party plugins, it would be better try to disable 3-rd party plugins and then check the problem, also please contact WPML plugin support and explain the situation.

Regards

#173920 Copied In reply to: I NEED URGENT HELP!

Rose Tyler

Support staff

October 2, 2017 at 09:50

Hello,

Sorry for the delay.
Is your translations issue solved? http://prntscr.com/gs7iih

We have a new issue, very weird : when someone go to one page to another, some products seem to be added randomly to the cart. I have a video to explain better, here is the link : https://www.dropbox.com/s/lri3il8th3n80r0/IMG_6861.mov?dl=0

– I do not see the problem. But if you log in on different devices via the same account, you may see the same situation even with a default theme.

Regards

#173919 Copied In reply to: Issue with translation in woocommerce cart + CSS question

Rose Tyler

Support staff

October 2, 2017 at 09:27

Hello,

1-2. I’ve sent these problems to our developers.
3. The same you may see on our demo http://prntscr.com/gs7bny

Regards

#173913 Copied In reply to: some rtl issues

Rose Tyler

Support staff

October 2, 2017 at 09:16

Hello,

Please check https://vc.wpbakery.com/video-academy/full-height-row-and-video-background/

Regards

#173911 Copied In reply to: Video bg on stretch row on MOBILE

Rose Tyler

Support staff

October 2, 2017 at 09:11

You’re welcome! 🙂

Regards

#173909 Copied In reply to: Brands link going to Page not found

Rose Tyler

Support staff

October 2, 2017 at 09:07

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

#173907 Copied In reply to: There is no cart & checkout page

Rose Tyler

Support staff

October 2, 2017 at 09:05

You’re welcome!

Regards

#173905 Copied In reply to: Problem with Ess.Grid x Woopress

Rose Tyler

Support staff

October 2, 2017 at 09:04

Hello,

I’ve sent the file. Please check.

Regards

#173904 Copied In reply to: Size guide psd

Rose Tyler

Support staff

October 2, 2017 at 09:01

Hello,

Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#173903 Copied In reply to: Licence Wrong

Rose Tyler

Support staff

October 2, 2017 at 08:56

Hello,

Make sure that you use the latest theme and plugins versions https://www.8theme.com/download-plugins/
Could you, please, provide me admin panel and FTP access to your site or to your staging site?

Regards

#173901 Copied In reply to: Search is not working

Rose Tyler

Support staff

October 2, 2017 at 08:53

Hello,

Go to Settings > Permalinks > try to re-save permalinks, check if this helps. If not – provide me temporary admin panel and FTP access.

Regards

#173899 Copied In reply to: Brands link going to Page not found

Rose Tyler

Support staff

October 2, 2017 at 08:51

Hello,

Please provide wp-admin access in Private Content and I will help you recreate these static blocks.

Regards

#173898 Copied In reply to: Import Prefooter

Rose Tyler

Support staff

October 2, 2017 at 08:46

Hello,

You need update theme to 4.4 version from 3.9 v https://www.8theme.com/demo/docs/idstore/#!/upgrade
Here you may find changelog – https://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/idstore/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards

#173897 Copied In reply to: Is there any where that I can find old versions of the IDstore theme?

Rose Tyler

Support staff

October 2, 2017 at 08:38

Hello,

You may use classico 1.9 v with the woocommarce 3.1.2 version http://prntscr.com/gs6szh

Regards

#173896 Copied In reply to: Woocommerce version ??

Rose Tyler

Support staff

October 2, 2017 at 08:36

Hello,

Please check order settings of Products element http://prntscr.com/gs6sde

Regards

#173895 Copied In reply to: new items on homepage

Rose Tyler

Support staff

October 2, 2017 at 08:31

Hello,

Is your problem solved? http://prntscr.com/gs6qs6

Regards

#173894 Copied In reply to: Cart Sum and Login Align

Rose Tyler

Support staff

October 2, 2017 at 08:29

Hello,

Please provide link to your site and screenshot for better understanding.

Regards

#173893 Copied In reply to: v3.3 Header text re cart items

Rose Tyler

Support staff

October 2, 2017 at 08:24

Hello,

Please don’t create duplicate requests.
This topic will be closed.

Regards

#173891 Copied In reply to: Internal Server Error. I NEED HELP!

Rose Tyler

Support staff

October 2, 2017 at 08:23

Hello,

Please check now.
I’ve clicked this button http://prntscr.com/gs6noj

Regards

#173890 Copied In reply to: I NEED URGENT HELP!

Rose Tyler

Support staff

October 2, 2017 at 08:20

Hello,

Please check https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda) and try to disable 3-rd party plugins.

Regards

#173889 Copied In reply to: Logo Issue

Rose Tyler

Support staff

October 2, 2017 at 08:17

Hello,

Please explain your problem in details. If you suppose that problem relates to String translations, you need to contact WPML plugin support.

Regards

#173887 Copied In reply to: I need urgent help!

Rose Tyler

Support staff

October 2, 2017 at 08:13

You’re welcome! Feel free to ask if you have any other questions.

Regards

#173885 Copied In reply to: Problem with Ess.Grid x Woopress

Rose Tyler

Support staff

October 2, 2017 at 08:12

You’re welcome!

Regards

#173883 Copied In reply to: Custom fields in new portfolio projects

Rose Tyler

Support staff

October 2, 2017 at 08:11

Hello,

I am glad that you sorted out. Thank you for the explanations.

Regards

#173881 Copied In reply to: Translation doesn't work on Woocommerce

Rose Tyler

Support staff

October 2, 2017 at 08:10

Hello,

Please read woocommerce doc https://docs.woocommerce.com/document/managing-product-taxonomies/
http://prntscr.com/gs6j0j > http://prntscr.com/gs6jc3 > http://prntscr.com/gs6it7

Regards

#173880 Copied In reply to: Add PRODUCT CATEGORIES

Rose Tyler

Support staff

October 2, 2017 at 08:06

Hello,

Please check now http://prntscr.com/gs6i3y.

Regards

#173879 Copied In reply to: Creating Footer

Rose Tyler

Support staff

October 2, 2017 at 08:03

Hello,

Is your problem solved?

Regards

#173875 Copied In reply to: Logo Move Left & Right
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Viewing 61,980 results - 61,951 through 61,980 (of 68,187 total)

Viewing 30 posts - 61,951 through 61,980 (of 68,187 total)

← 1 2 3 … 2,065 2,066 2,067 … 2,271 2,272 2,273 →

Forum Replies Created

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