Hello,
Please check categories in sidebar now.
Regards
Hello,
Please check categories in sidebar now.
Regards
If you made backup, you are able to restore your site to previous state.
Regards
Hello,
Please read doc https://www.8theme.com/demo/docs/legenda/#!/primary_menu and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create menu).
Regards
Hello, @frogsandbears,
The latest theme version is 3.1.
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section.
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards
Please install and activate default WC theme Storefront and check if this issue appears with our theme only, or with default theme too. If the problem appears with our theme and everything works fine with the default theme, I will pass this topic to our developers, unfortunately, they will be able to check it only tomorrow.
Regards
In case, the problem relates to WPML, you need contact their support because we provide support for issues related strictly to our theme.
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You’re welcome!
Regards
Hello,
Sorry for the delay.
Could you please provide screenshots for better understanding?
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Hello,
Please add this code in custom.css:
.top-bar .shopping-cart-link span {
color: white;
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards
You’re welcome!
Regards
Hello,
1. You may add custom code in Custom css for page, use inspector to find out what styles to change http://prntscr.com/gs85wg
Read more https://developers.google.com/web/tools/chrome-devtools/inspect-styles/
2. Unfortunately, this can’t be done.
3-4. Please check settings of plugin that you use.
5.
.et-header-full-width .top-bar .my-account-link ul {
background-color: black;
border-color: black;
}
.my-account-link ul > li > a {
color: red !important;
}
6. Do you have NEW ARRIVALS, RARE and COLLECTIBLE pages? Simply use Products elements with appropriate settings on these pages.
7. https://developers.google.com/web/tools/chrome-devtools/inspect-styles/ http://prntscr.com/gs8ebp
Regards
Hello,
You may add needed link and it is all.
Regards
Hello,
Did you contact hosting provider to check server error log?
Regards
Means the plugins that are not included in the theme package are not in the list of required plugins.
Regards
Hello, @dm4491,
Please try to activate theme now.
Regards
Hello,
Only a new home page will be added.
Regards
Hello,
We do not have this problem on our test installation, so very likely the problem relates to your 3-rd party plugins, it would be better try to disable 3-rd party plugins and then check the problem, also please contact WPML plugin support and explain the situation.
Regards
Hello,
Sorry for the delay.
Is your translations issue solved? http://prntscr.com/gs7iih
We have a new issue, very weird : when someone go to one page to another, some products seem to be added randomly to the cart. I have a video to explain better, here is the link : https://www.dropbox.com/s/lri3il8th3n80r0/IMG_6861.mov?dl=0
– I do not see the problem. But if you log in on different devices via the same account, you may see the same situation even with a default theme.
Regards
Hello,
1-2. I’ve sent these problems to our developers.
3. The same you may see on our demo http://prntscr.com/gs7bny
Regards
Hello,
Please check https://vc.wpbakery.com/video-academy/full-height-row-and-video-background/
Regards
You’re welcome! 🙂
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Hello,
I am glad that you sorted out.
Feel free to ask if you have any other questions.
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You’re welcome!
Regards
Hello,
I’ve sent the file. Please check.
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Hello,
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Hello,
Make sure that you use the latest theme and plugins versions https://www.8theme.com/download-plugins/
Could you, please, provide me admin panel and FTP access to your site or to your staging site?
Regards
Hello,
Go to Settings > Permalinks > try to re-save permalinks, check if this helps. If not – provide me temporary admin panel and FTP access.
Regards
Hello,
Please provide wp-admin access in Private Content and I will help you recreate these static blocks.
Regards
Hello,
You need update theme to 4.4 version from 3.9 v https://www.8theme.com/demo/docs/idstore/#!/upgrade
Here you may find changelog – https://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/idstore/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards