Wp-admin credentials are incorrect. Please check them and provide correct one.
Also, I see this error in console of your site http://prntscr.com/gwf35m, if you do not use Chat plugin please disable it.
I suppose the new update will be released within 2-3 days and I hope these issues will be solved there. Unfortunately, I can not say more precisely.
Regards
Rose Tyler
Support staff
October 12, 2017 at 09:50
Hello,
Sorry, but we don’t provide support for 3rd-party plugins.
Regards
Rose Tyler
Support staff
October 12, 2017 at 09:49
Hello,
Could you please provide link to your site?
Such changes request additional require additional customization, but customizations are not covered under our Support Policy.
As I see, you use old theme version, so I would recommend you update theme, very likely your problem will be solved https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package). Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/http://prntscr.com/gtwfrk
Today was released a new version of woocommerce – 3.2.0, but our theme is not compatible with this version right now, so please do not update woocommerce, until 3.3 version of royal theme will be released.
Regards
Rose Tyler
Support staff
October 12, 2017 at 09:22
In this case, I would recommend you update theme http://prntscr.com/gwej6a
soon will be released new theme version that should be compatible with the latest woocommerce version and there this problem will be solved. https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files. Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
Regards
Rose Tyler
Support staff
October 12, 2017 at 09:14
Hello,
All available breadcrumbs settings you may find in Theme Options > General > Breadcrumbs. If you want to use different breadcrumbs images for some pages instead of the image that were selected in Theme Options then go to Pages > edit page > upload featured image for your page and it will appear in breadcrumbs. Also, every page has its own breadcrumbs settings, edit page and scroll down to 8theme – Layout settings.
Could you please provide screenshot of your problem and link to your site?
You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.
1. http://prntscr.com/gwdt86
2. You may use Photoshop to create such images.
