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ORDER OF ONLINE SHOPPING PRODUCTS - by Su Flo

This topic has 22 replies, 4 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

Su Flo

Participant

October 6, 2017 at 20:01

Dear Xstore,

As per the screenshot in Private Content, when a visitor clicks on our ONLINE SHOPPING page, how can we set it up so selected products are the first ones that appear on this screen. At the moment the ones as per the screenshot are not the ones we want our visitors to instantly view when entering the ONLINE SHOPPING page. Hope you can help please. kind Regards, Su.

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#174449 Copied

21 Answers

Su Flo

Participant

October 7, 2017 at 12:00

Have another associated question in private content

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for this information.

#174457 Copied

Rose Tyler

Support staff

October 9, 2017 at 09:34

Hello,

Your Online Shopping page set as Shop page, so all available settings you may find in Woocommrce > Settings > http://prntscr.com/gv2lxq
Read more – https://docs.woocommerce.com/document/configuring-woocommerce-settings/

Regards

#174515 Copied

Su Flo

Participant

October 9, 2017 at 10:11

Hi Rose,

Many thanks, have read the documentation and have some questions in the Private Content.

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for this information.

#174526 Copied

Olga Barlow

Support staff

October 9, 2017 at 11:16

Hello,

1) Product sorting option is WooCommerce plugin option, that’s why I would suggest you contact WC plugin support if you have any suggestions about default options. We don’t change them.

2) Are you talking about WooCommerce product categories widget at the sidebar?

Regards

#174545 Copied

Su Flo

Participant

October 11, 2017 at 07:58

Hi Olga,

Ref No 2. Please see attached screenshot in Private content. What we are referring to are the items on the drop down list e.g. Average rating and popularity. These two need to be removed as they do not apply to us. Hope you can help.

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for this information.

#174742 Copied

Rose Tyler

Support staff

October 11, 2017 at 09:13

This also relates to woocommerce. Please try this way https://www.youtube.com/watch?v=IDAlbEG21bo

Regards

#174758 Copied

Su Flo

Participant

October 11, 2017 at 11:55

Thanks Rose, Much Appreciated 🙂

#174791 Copied

Rose Tyler

Support staff

October 11, 2017 at 12:21

You’re welcome!

Regards

#174802 Copied

Su Flo

Participant

October 11, 2017 at 15:26

Hi Rose,

Further to the Youtube video, we have check with our hosting providers and cannot seem to find the custom-function.php file to remove two of the drop down heading. Their comments are in the Private content, hope you can help so we can pin-point its location. Kind Regards, Su.

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for this information.

#174833 Copied

Olga Barlow

Support staff

October 11, 2017 at 17:25

Hello,

Try child theme function.php file if you need to change any function https://businessbloomer.com/woocommerce-remove-default-sorting-dropdown/

Regards

#174856 Copied

Su Flo

Participant

October 13, 2017 at 14:54

Hi Olga,

Many thanks for the reply.The tutorial is forcompletely removing all the default sorting drop downs.

Could you advise where the Xstore child theme CSS is located please?

Also, we wish to remove the Popularity and by average rating.

Do we delete these from the custom-theme.php or a similar file we hope you can advise on, or is there any code to remove these and where do we put the code, assuming its in the child theme CSS?

Hope you can help here, just a couple more tweaks and I think we’re done, thank you.

Kind Regards, Su.

Please, contact administrator
for this information.

#175081 Copied

Olga Barlow

Support staff

October 13, 2017 at 17:08

Hello,

You can download child theme here https://www.8theme.com/download-plugins/ Use child theme functions.php if you need to do any changes in theme functions or add WC plugin snippets.

Regards

#175113 Copied

Su Flo

Participant

October 13, 2017 at 17:19

Dear Olga,

Will we find what we are looking for when we install this plugin. I thought we already had the Xstore child theme and everything on our site is under the child theme?

The one you are talking about, is this another child theme?

Also, as per the screenshot, there are problems trying to upload this Zip. http://prntscr.com/gx0jj5 so hope you can help.

Once installed, will we be able to go in and rempve the two sort by items that are not required?

#175118 Copied

Olga Barlow

Support staff

October 13, 2017 at 17:44

Hello,

What plugin are you talking about? Child theme is not a plugin, read more https://codex.wordpress.org/Child_Themes and you don’t need to install it again if you already have it.
Use child theme function.php to add the necessary code to remove that options.

Regards

#175126 Copied

Su Flo

Participant

October 13, 2017 at 19:39

HI Olga,

What do we need to add please? Could you please help, will be gratefully appreciated.

#175135 Copied

Olga Barlow

Support staff

October 14, 2017 at 11:17

Hello,

I’m sorry but additional customization is out of the scope of our support https://themeforest.net/page/item_support_policy . If you need help with additional customization contact WPKraken team.

Regards

#175156 Copied

Su Flo

Participant

October 14, 2017 at 12:30

Sorry Olga, The other day, You mentioned we could access the PHP file and change the two lines as per the Youtube link you sent us.

What PHP file do we need to access exactly, just let us know the name and we will delete this ourselves.

As you know, the previous PHP you gave us was incorrect.

#175160 Copied

Su Flo

Participant

October 14, 2017 at 12:44

Hi Olga,

Once again sorry, we have spoken to our hosting providers who have said you as the theme designers will know the exact filename where we can go to delete these items. We can’t see nothing this end.

The php file will be greatly appreciated.

Kind regards, Su.

#175162 Copied

Olga Barlow

Support staff

October 16, 2017 at 11:30

Hello,

I’m completely confused. You ask about WooCommerce sorting options and we told you that we don’t have any settings to change this, we sent you video tutorial how you could implement this. This is WC plugin default option. If you need help or detailed explanation for WC plugin options you need to contact WC plugin support. I’m sorry, but we provide support only for our theme settings and options. Feel free to ask us any questions about them but if you need help with WC plugin options or settings, please, contact WC plugin support because these questions are outside the scope of our support.

If you want to make any change on your site or want to implement the new functionality you need to use child theme. What child theme is and how it works you can read here.

If you watched video tutorial you see that there was used custom-function.php file because that tutorial was created for theme from TemplateMonster. In your case, you need to use child theme functions.php to add the code https://www.templatemonster.com/help/woocommerce-how-to-remove-some-options-from-the-sort-by-list.html

If you have any other questions about this customization either contact WC plugin support or customization team because our base support does not cover such questions.

Regards

#175227 Copied
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