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Your Update of ROYAL Theme messed up my website. Its now DoWN!

This topic has 2 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    October 16, 2017 at 22:59

    Hi, i need your help urgently. your update of the theme has caused my website to crash completely now and my7 old royal theme is now in another gaming theme..

    How do you plan to fix this?

    Please, contact administrator
    for this information.
    #175285 Copied Theme version: Royal
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2017 at 08:11

    Hello,

    Did you make a backup before starting update process?
    Please describe your problem in details.

    Regards

    #175306 Copied
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