Forum Replies Created

Viewing 30 posts - 61,351 through 61,380 (of 68,222 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 09:19

    Hello, @Rob van Gils,

    Did you sort out? http://prntscr.com/h1q0og

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 09:15

    Hello, @scorleo,

    Please check “test menu item” in your menu http://prntscr.com/h1pyfp > http://prntscr.com/h1pyj4 > https://prnt.sc/h1pyo6.
    Also, you have a lot of menu items. Try to increase PHP max input vars limit to 8000 or 10000, because seems existing limit is not enough for you menu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:59

    Hello,

    1) You use multiple plugins at the same time, for the same function (for example remove query strings option is included into W3 total cache plugin, also you have installed separate plugin) + you try to add another code to funcionts.php file, this may cause your problem.
    2) If you want to make some changes in the theme, then use a child theme.
    3) We would recommend you to update theme and all plugins that come bundled with our theme. Because new version of plugins are also optimized.
    4) Also, we would recommend to contact specialists who will help you to optimize your site in the best way. Our support does not include optimization service.
    5) Fix the server side before proceed to the next steps http://prntscr.com/h1pmg8 http://prntscr.com/h1pmu3
    6) If you face problem with parsing javascript try to exclude head.js file because it has owl carousel scripts that do not support this option.
    7) Disable plugins that you don’t use. Every plugin slows down your site if it is enabled.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:58

    Hello,

    Go to Woocommerce > Status > Tools > Create default WooCommerce pages then go to Woocommerce > Settings > Products > Display > set Shop page http://prntscr.com/h1prug

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:52

    Hello,

    If you get an error: “Are you sure you want to do this?”, it usually occurs when either the PHP memory limit or max post size for WordPress has been reached. See XStore Theme Requirements. The easiest workaround for this is to install XStore through FTP https://www.8theme.com/documentation/docs/theme-installation/ . Alternatively, you’ll need to change several settings, either on WordPress, or on your web host.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:44

    Hello,

    Please provide wp-admin access in Private Content and we will help you to recreate the page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:07

    Hello,

    Please clear cache and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:03

    Hello,

    Please go to Theme Options > General > Header Settings > Logo image.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 08:00

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 07:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 07:57

    Hello,

    I do not see the problem. Is it solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2017 at 07:54

    Hello,

    You may set Upsells products http://prntscr.com/h1p24r and select to show these in http://prntscr.com/h1p2d7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 16:24

    Hello,

    Please provide a screenshot.
    You may use such screenshot maker as Lightshot

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 16:21

    Hello, @Rob van Gils,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 16:21

    Hello, @scorleo,

    Yes, for example as Home menu item on our demo https://www.8theme.com/demo/xstore/
    We also need FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 16:12

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 16:12

    Hello,

    You may change translation in Loco Translate > Plugins > Woocommerce > http://prntscr.com/h1fkou

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 16:07

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 15:53

    We’ve added custom css code http://prntscr.com/h1fa9y http://prntscr.com/h1faga Please check post page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 15:20

    Hell,

    Unfortunately, it is not possible.
    You may try to contact WPKraken team, maybe they will be able to help you with such customization.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 15:13

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 15:10

    Hello,

    Please clear all cache and check now.
    What mobile device do you use for testing?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 15:06

    Hello,

    Did you make backup before the update?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:50

    Hello, @mendibil,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:45

    I’ve changed Post template to Full width http://prntscr.com/h1e80e. Please check post page mow.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:31

    You’re welcome!
    Edit it in Custom css http://prntscr.com/h1dzoi

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:22

    To hide slider on mobile http://prntscr.com/h1dutx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:21

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:05

    Hello,

    I’ve sent this topic to our developers, so please wait for theme update to fix the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2017 at 14:00

    Hello,

    Please provide wp-admin access in Private Content.

    Regards

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    Viewing 61,380 results - 61,351 through 61,380 (of 68,222 total)
Viewing 30 posts - 61,351 through 61,380 (of 68,222 total)
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