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Viewing 30 posts - 61,261 through 61,290 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 16:16

    My account page is default page from woocommerce plugin, but as I see you do not use woocommerce, so there is no sign in link and account page on your site, in this case, only default WordPress loginisation can be used, like http://your_site_link/wp-login

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 15:53

    Hello,

    Did you make changes in template files? Could you please provide wp-admin access in Private Content?

    Please read doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme) and use Loco Translate plugin to translate the theme.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 15:13

    Please provide also link to your site and explain the problem with the filter in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:49

    Hello,

    Please provide wp-admin access in Private Content and explain your problem in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:19

    Please update XStore Core plugin https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 13:40

    Please go to Theme Options > Styling > Custom css http://prntscr.com/h2pqvx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 13:00

    Hello,

    Sorry, but it is a bit unclear for me. Please explain your problem in details with screenshots.

    Also, you use old theme version. For now, the latest theme version is 2.0 http://prntscr.com/h2p3wk. Instruction for theme update you may find here – https://www.8theme.com/reply/171485/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 12:33

    Hello,

    Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 12:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 12:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 11:02

    You’re welcome!
    The Hide option works fine, It was needed to change padding and margin values. You had set padding for row, I deleted it and set the same values in column and element settings, also I unchecked “Full height row?” that had created a problem in this situation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 10:55

    Hello,

    You’re welcome!
    You can change shop page banner in WP Dashboard > Theme Options > Shop > Product Page Banner http://prntscr.com/gvz5zu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 10:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 10:50

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 10:09
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 10:00

    Hello,

    Please try:

     .open-video-popup {
        background: url(image_link) no-repeat;
        background-position: 50% 50%;
        background-size: cover;
        border-radius: 0;
    }
    .open-video-popup:before {
    	content: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 09:55

    Hello,

    Please try to delete this code in your custom css http://prntscr.com/h2mt3j > http://prntscr.com/h2mtdv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 09:51

    Hello,

    Can’t check because of http://prntscr.com/h2mqln Please leave the page so I could check page content settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 09:29

    Hello,

    Fixed. Please check.
    In case if the problem will repeat add this code in custom css:

    .field-level-0, .field-level-1, .field-level-2, .field-level-3, .field-level-4 {
        display: block !important;
    }

    then check http://prntscr.com/h2mgtr of new menu items and make sure that there is no 0 value, after that you may delete the code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 09:10

    Hello,

    I am glad that you sorted out.
    You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard.
    If you will face any activation limit problem, simply contact us, we will check your purchase code and help activate the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 09:01

    Hello,

    To replace demo footer with yours, you need to disable it in Theme Options > General > Footer > Show footer demo blocks > Off. Then add “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area and select the block you created. Please see screenshots http://prntscr.com/h2m44c > http://prntscr.com/h2m4d8
    Read more in our documentation https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
    Also, go to Appearance > Widgets > add necessary content in Right/Left Copyrights widget area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 08:49

    Hello,

    In our changelog https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 you may find information about update Admin Panel Module in 2.0 version, so in your case, you need to re-set options manually.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 08:25

    Hello,

    1. You can add Wishlist link in Appearance > Widgets > Left Side top bar area (add your content in Text widget).
    2. Please read our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer
    You may disable Show footer demo blocks option in Theme Options > Footer and leave Footer 1 area empty.
    3. Please read VC documentation https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524341/Developers+How+To+s
    To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks” http://prntscr.com/h2lqrd
    4. Try to add this code in Theme Options > Custom css:

    .products-grid .product {
        width: 50% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:55

    Hello,

    Do latest version of theme work when parent theme is activated? If problem relates to child theme you need to check changes that you made there in files.
    Please explain the problems with products and static blocks in detail.
    Did you see any error notice on site after activate debug mode?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:54

    Hello,

    Please try this code:

    .price_slider_wrapper .price_slider_amount {
    	display: -webkit-box;
    	display: -webkit-flex;
    	display: -moz-box;
    	display: -ms-flexbox;
    	display: flex;
    	-webkit-flex-wrap: wrap;
    	    -ms-flex-wrap: wrap;
    	        flex-wrap: wrap;
    }
    .price_slider_wrapper .button {
    	-webkit-box-ordinal-group: 3;
    	-webkit-order: 2;
    	   -moz-box-ordinal-group: 3;
    	    -ms-flex-order: 2;
    	        order: 2;
    	margin-left: auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:41

    Hello, @scorleo,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:36

    Hello,

    What version of theme do you use?
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:33

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:31

    Hello,

    You’re welcome!

    Regards

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    Viewing 61,290 results - 61,261 through 61,290 (of 68,227 total)
Viewing 30 posts - 61,261 through 61,290 (of 68,227 total)
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