You’re welcome!
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Regards

Hello,

We are glad that you sorted out.

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To be sure if it is correct you need to check the situation with a default WC theme, so please activate Storefront theme on your site and check.

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Hello,

Please go to Theme Options > Header and select needed header type, also you may disable cart here -http://prntscr.com/h27bs6
to change top bar color you may add this code in Custom css:

.top-bar {
    background-color: red;
}

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
To change the height, please try this code:

.top-bar .container {
    padding: 3px;
}

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Please see screenshot http://prntscr.com/h274e0
You are right, files were in the same folder.

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Hello,

Please try to update theme via FTP https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code and SKIP Setup Wizard.
Also, enable debug mode https://codex.wordpress.org/Debugging_in_WordPress and check if you have any error message on your site.
Let us know result and provide wp-admin access in Private Content.

Regards

Hello,

You may change color of video button using this code in Theme Options > Styling > Custom css:

.open-video-popup.showed, .open-360-popup.showed {
    background-color: cadetblue;
}

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Also, please provide link to your site.

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Hello,

In console, you may see – http://prntscr.com/h26472 so likely you need to re-upload images for the slider (slide1-relaunch-1.png, slide2-ponchos.png).

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Hello,

Let’s try to sort out, you need to update plugins, please follow instruction that I wrote before.
To change logo (image in header), you need upload own images in Theme Options > Header > http://prntscr.com/h25vt6
Also, do not use 2 versions of the same plugin together, you need to delete old one http://prntscr.com/h25wxc.
You set the same page as cart and checkout, I’ve changed settings http://prntscr.com/h260kc Please check http://prntscr.com/h260zq and http://prntscr.com/h2614v
To disable sidebar on page, do to edit page > Page Layout > Sidebar Position > Without.

Regards

Hello,

Please read royal/framework/inc/really-simple-captcha/readme.txt file (19-20 lines).
You may delete old .txt and .png files.

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Hello,

In our theme, you may use only one popup for all pages.

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You’re welcome!

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Hello,

You may use woocommerce version 3.1.x. The theme is in our queue for updates.

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You’re welcome!
Yes, you need to choose one.

Regards