Ship to a different address? - by Rodrigo

This topic has 16 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 07:55

    Hello…I have updated woocommerce and woopress and I see that in finalize purchase part of the website It is selected in default: Ship to a different address?
    How can I fix it?

    Thanks

    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 08:38

    Hello,

    Please check Woocommerce > Settings > Shipping http://prntscr.com/h25tx5

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 08:52

    Thanks….two more things:
    .- I have puted the translate files in the correct places but “Create an account?” doesn’t translate….
    .- I remember that before in the basket said: Calculate shipping, but I can’t see now…

    Many many thanks!!

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 08:56

    Basket:Cart..sorry for my english 🙁

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 09:00

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 09:07

    Of course

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 09:09

    Also, please provide link to your site.

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 09:26
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 09:50

    You have 3 translation for the same language http://prntscr.com/h26ln7 it is not right, you need to delete .po and .mo files in themes/woopress/languages folder and themes/woopress/languages folder, and use only translation files in languages/themes folder.

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 10:00

    Ok…The files are deleted….but what about the option in the cart “Calculate shipping?..
    many many thanks again 😉

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 10:03

    May be there is a mistake in your text?:
    “you need to delete .po and .mo files in themes/woopress/languages folder and themes/woopress/languages folder,….
    It is not the same?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 10:25

    Please see screenshot http://prntscr.com/h274e0
    You are right, files were in the same folder.

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 10:47

    If I enter as a guest…and I start to buy…The carts don’t show me this option..Is it correct?
    Please see screenshot http://prntscr.com/h27dxy

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 10:57

    To be sure if it is correct you need to check the situation with a default WC theme, so please activate Storefront theme on your site and check.

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    October 26, 2017 at 11:15

    Ok..thanks!!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2017 at 12:03

    You’re welcome!

    Regards

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