Hello,
I am glad to hear that you sorted out.
Let us know if you need any further assistance.
Regards
Hello,
I am glad to hear that you sorted out.
Let us know if you need any further assistance.
Regards
Hello,
Please check theme version in Appearance > Themes > XStore > Theme Details, if there is old one, try to update theme via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
Please try to add this code:
.single-post .posts-slider article .content-article p {
min-height: 8vw;
}
Regards
Hello,
Thank you for purchasing our theme and for reaching us.
Have you sorted out? http://prntscr.com/h8k9l5
Regards
Hello,
You’re welcome!
Let us know if you need any further assistance.
Have a nice day.
Regards
Hello,
The terms & conditions link relate to woocommerce functionality so you need to check the problem with default woocommerce theme – Storefront.
If the problem happens only with our theme please explain step by step how I can recreate it.
On my test site, I can see visual composer code in terms & conditions area even with the default theme, so this situation relates to woocommerce functionality and can’t be fixed from our side.
Regards
Ok. Let us know if you need any assistance.
Regards
Hello,
In makeup version prefooter area empty, there is shop sidebar block, but on the shop page sidebar is disabled, but I’ve recreated this block, the same with the Popup Transparent.
To make copy of static blocks: you need copy text content of some block and add it in a new block text area, like https://gyazo.com/8270d38356dd9ef9b23688e988913703 https://gyazo.com/2f79e3f64b0daf3e9ba8f5aa567c8398
Regards
1. Please contact your host and check if file_get_contents() function is enabled. If it’s disabled it may cause issues with import.
Why do you need the wizard? You already have a child theme and pages, demo content already imported, so you may Skip Setup wizard http://prntscr.com/h88o6t
2. Sorry, it is a bit unclear for me. As I see you already have Home Parallax http://prntscr.com/h88m60
Please explain your problem with details for better understanding.
3. There is no option for footer background color, but you may create footer static block using VC https://www.8theme.com/demo/docs/legenda/#!/footer and set needed color.
Regards
Hello,
I’ve checked your home page and seems parallax effect works fine. Please explain your problem with details.
Also, please check – https://wpbakery.com/video-academy/how-to-use-parallax-effect-for-row-background/
Regards
Hello,
I’ve added “Shop Banners below the products”, “Top panel” static blocks.
Copyright area http://prntscr.com/h87x91 > http://prntscr.com/h87xi3
© Created by <a href="#"><i class="fa fa-heart"></i> <strong>8theme</strong></a> - Power Elite ThemeForest Author.
<p style="margin-bottom:0;"><a href="#"><img src="https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/payments.png" /></a></p>
Regards
Hello,
Could you please provide link to your site and wp-admin access in Private Content?
Regards
Hello,
Please try to add this code in Theme Options > Styling > Custom css:
.product-category .categories-mask span {
display: none;
}
Regards
Hello,
I’ve passed your request to our developers, and maybe in one of next theme versions, it will be added.
Regards
Hello,
I’ve passed your request to our developers, and maybe in one of next theme versions, it will be added.
Also, you may try to find a plugin that can provide this functionality.
Regards
Hello,
We do not have such problem on our test site. If even after disabling plugins the problem wasn’t solved on your site and it was solved only by disabling performance in CloudFlare, it would be better to contact Cloudflare support to fix the problem.
Regards
Hello,
Just deactivate http://prntscr.com/h85kn5 and delete the theme on your old site and try to use the code on your new site.
Contact us with your purchase code if you face any problem when you activate the theme on your new site.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards
Hello,
Could you please provide link to your site in Private Content area to help me understand more?
Thanks
Regards
Hello,
You may disable header search in Theme Options > General > Header Settings.
Search is default content of the main sidebar. If you want to make this sidebar empty just add the empty text widget into the main sidebar, or you may select Sidebar Position > Without in [8theme] Layout options for the page.
Also, try to add this code in Theme Options > Styling > Custom css:
.home .content-page {
margin-top: 2vw;
}
Regards
Hello,
Sorry, but still we can’t connect. Please check.
Regards
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
I’ve recreated some of static blocks http://prntscr.com/h85a3e Please check.
Sorry, but if you delete static blocks these can’t be automatically imported anymore.
Let us know if you need any further assistance.
Regards
Hello,
1. To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings and don’t forget to regenerate thumbnails after changes(use Regenerate thumbnails plugin). Read more about image sizes – https://docs.woocommerce.com/document/fixing-blurry-product-images/
2. Please, try to update your theme to version 4.12 manually via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Let us know if you need any further assistance.
Regards
Hello,
Please make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Also, read this topic https://www.8theme.com/topic/parse-error-local-to-live-server/
Regards
Hello,
Please try to clear cache and check, because I do not see the problem more on your site https://prnt.sc/h84w3l
Regards
Hello,
Please read this topic https://www.8theme.com/topic/demo-data-for-electronic-demo/
and see screenshots from our demo http://prntscr.com/h84ul8 > http://prntscr.com/h84up3 http://prntscr.com/h84utz http://prntscr.com/h84v58
https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
Regards
Hello,
Sorry, but unfortunately, this request falls to the customization and out of the general support responsibility, in this case, you can contact these guys for the customize service: WP-Kraken team.
Hope you understand this matter, thank you.
Regards
Hello,
We are glad to hear that you sorted out.
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
Please try to add this code in Theme Options > Styling > Custom css:
.woocommerce .blockOverlay,
.cart-popup-container .product_list_widget li .blockOverlay {
background: transparent !important;
opacity: 1 !important;
}
Regards
Hello,
Hope you are having a nice day.
Please try to add this code in Theme Options > Styling > Custom css:
.sidebar .widget-container {
margin-bottom: 20px;
}
Regards