Forum Replies Created

Viewing 30 posts - 60,901 through 60,930 (of 68,227 total)
1 2 3 … 2,030 2,031 2,032 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 13:12

    Hello,

    Thank you for the topic. Hope you are having a nice day.
    I’ve passed this topic to our developers, they will check how it can be fixed in one of next theme updates.

    Regards

    #177334 Copied In reply to: Product video display layout not working correctly on first play
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 13:01

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    #177333 Copied In reply to: Delete theme and reinstall, whit clean info
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 11:38

    Hello,

    To check if situation relates to theme, you need activate default WC theme – Storefront on your site and check the problem.

    Regards

    #177328 Copied In reply to: 307 Temporary Redirect
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 11:32

    This means that problem doesn’t relate to theme and you need to contact woocommerce support.

    Regards

    #177327 Copied In reply to: wrong prices shown
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 11:22

    Hello,

    You need use some SEO plugin or contact SEO specialist regarding your query.

    Regards

    #177325 Copied In reply to: How to set the SEO data in the theme?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 11:19

    Hello,

    I’ve created “test slider” and “Contact us 1” page. Please check.
    You may add Post widget to Left side top bar area – https://prnt.sc/h8lww9
    Let us know if you need any further assistance.

    Regards

    #177324 Copied In reply to: Travel Demo Slider
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:56

    Hello,

    Hope you are having a nice day.
    Please see screenshots http://prntscr.com/h8lww9 http://prntscr.com/h8lx4x

    Regards

    #177320 Copied In reply to: Social Icons on Top Bar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:50

    Hello,

    Thanks.
    Could you please also write me results of your testing with Storefront and disabling of plugins?

    Regards

    #177319 Copied In reply to: wrong prices shown
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:40

    Hello,

    Could you please provide wp-admin access in Private Content?
    We’ll check what can be done to help you.

    Regards

    #177317 Copied In reply to: Image size in slider/carousel mode and other problems.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:38

    Hello,

    Accesses that you provided is not full, so I can’t check problem deeply.
    Please check your problem with a default theme – Storefront. Also, try to disable all 3-rd party plugins and then check.
    Let me know results.

    Regards

    #177316 Copied In reply to: wrong prices shown
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:34

    Hello,

    You need simply wait for finish of update process then the message should disappear.
    Did you read our documentation?
    Follow the steps below to update theme through FTP:
    Download the zipped package from ThemeForest and extract to your desktop.
    In the extracted package, you will find archive XStore_Theme_v.x.x.zip; the WordPress theme.
    Extract the zip file and upload the extracted XStore folder to /wp-content/themes/ folder on your server with overwriting.
    Check to see if you are using the latest version of the XStore Core plugin. Update this plugin if your version is not the most recent.

    Regards

    #177315 Copied In reply to: LATEST XSTORE UPDATE CONSTANTLY UPDATING
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:28

    Hello,

    1. Please try to add this code in Custom css for mobile:

    .vc_row-no-padding .wpb_column {
    padding: 0 !important;
}

    2. Could you please provide screenshot?
    3. Unfortunately, I can’t recommend any 3rd party plugin.
    Try to use default woocommerce elements or our [8THEME] Products element – http://prntscr.com/h8lkrc
    4. Try to use Insert Footers and Headers plugin to add the code.

    Regards

    #177314 Copied In reply to: Image width, FAQ font style.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:17

    Could you please provide wp-admin access in Private Content?
    We’ll check what can be done to help you.

    Regards

    #177311 Copied In reply to: How To Edit The Following:
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:14

    Hello,

    Please go to WooCommerce > System Status > Tools and use the page installer tool.
    Read more here – https://docs.woocommerce.com/document/woocommerce-pages/

    Regards

    #177309 Copied In reply to: Psd files , shop templates pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:12

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    #177308 Copied In reply to: CSS for mobile phone view on category page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:12

    Hello,

    I do not see the code in console on your site.
    Could you please provide wp-admin access in Private Content?

    Regards

    #177307 Copied In reply to: Review stars disappear on smartphone
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:09

    Hello,

    You need to update parent theme.
    Don’t forget to create backup of your files and database before starting update process!

    Regards

    #177306 Copied In reply to: LATEST XSTORE UPDATE CONSTANTLY UPDATING
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:06

    Hello,

    Please check this tutorial https://wpbakery.com/video-academy/how-to-use-parallax-effect-for-row-background/

    Regards

    #177304 Copied In reply to: parallax presentation on another template
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:03

    Hello,

    You need to change link_to_your_page to your link, for example <a href="http://www.....com/price-list/" class="button btn-black">CLICK HERE</a>

    Regards

    #177302 Copied In reply to: Price List Button
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:59

    Hello,

    1. Please check now.
    2. Could you provide one more screenshot of this problem for better understanding?

    Regards

    #177301 Copied In reply to: Delete theme and reinstall, whit clean info
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:48

    Hello,

    You’re welcome!
    I’ve checked your site console and do not see errors that relate to our theme files http://prntscr.com/h8l383 Please clear cache and check.
    Is your problem solved?

    Regards

    #177298 Copied In reply to: JQuery errors
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:40

    Hello,

    I am happy to see that problem solved.

    Regards

    #177297 Copied In reply to: Godaddy hosting parse error when uploading theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:38

    Hello,

    I suppose the new update will be released within 5 days.

    Regards

    #177296 Copied In reply to: Menus for touch devices not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:33

    Hello,

    Hope you are having a nice day.
    1. Please read this topic https://www.8theme.com/topic/this-page-didnt-load-google-maps-correctly-see-the-javascript-console-for-tech/
    2. Sorry, but your question is a bit unclear for me. Could you please explain it in details?
    You may delete categories here – http://prntscr.com/h8kx88

    Also, go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
    Thanks in advance!

    Regards

    #177294 Copied In reply to: How To Edit The Following:
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:26

    Hello,

    Sorry, but your question is a bit unclear for me. Could you please explain it in details?

    Regards

    #177293 Copied In reply to: Psd files , shop templates pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:22

    Hello,

    It means that the problem doesn’t relate to theme. You need to contact either author of the plugin that you use to create multilingual store or WooCommerce support. We provide support for issues related strictly to our theme.

    Regards

    #177292 Copied In reply to: Woocommerce subcatergories point to wrong url
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:17

    Hello,

    Please contact your server and make sure that file_get_contents, wp_remote_get(), wp_remote_post() functions are enabled on your server. Let me know about results.

    Regards

    #177291 Copied In reply to: Activation problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:12

    Hello,

    Please see screenshots http://prntscr.com/h8knrr http://prntscr.com/h8koor (xstore/framework/shortcodes/products.php file).

    Regards

    #177290 Copied In reply to: Excerpt in product-title
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:05

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .et-blog .wp-picture .post-categories {
    display: none;
}

    Regards

    #177288 Copied In reply to: Trying to remove category tabs on featured images
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:03

    Hello,

    When I disabled all 3rd-party plugins – https://prnt.sc/h8kljo
    Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.

    Regards

    #177287 Copied In reply to: Back End Theme Options Look Weird
  • 1 2 3 … 2,030 2,031 2,032 … 2,273 2,274 2,275
    Viewing 60,930 results - 60,901 through 60,930 (of 68,227 total)
Viewing 30 posts - 60,901 through 60,930 (of 68,227 total)
1 2 3 … 2,030 2,031 2,032 … 2,273 2,274 2,275

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Medical – WordPress WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
Hipster Store – WordPress WooCommerce Theme
lazy-placeholder
Electron Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Painting studio – WordPress WooCommerce Theme
lazy-placeholder
Shoes Store – WordPress WooCommerce Theme
lazy-placeholder
Business Card – WordPress Theme
lazy-placeholder
Handmade artisans – WordPress WooCommerce Theme
lazy-placeholder
Beaty & Cosmetics – WordPress WooCommerce Theme
lazy-placeholder
Furniture Store 02 – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.