Forum Replies Created

Viewing 30 posts - 60,811 through 60,840 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:35

    Please delete this code:

    .single-post .posts-slider article .content-article p {
        min-height: 8vw;
    }

    and add this:

    .single-post .posts-slider article .content-article p {
        min-height: 13vh;
    }

    in Custom CSS for desktop area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:03

    Could you please provide wp-admin and FTP access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:38

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:37

    Please select menu style – Horizontal http://prntscr.com/haazb9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:35

    Hello,

    Please check if the problem persists with default woocommerce theme – Storefront.
    If you face the problem only with our theme, please try to disable all 3-rd party plugins and then check. let me know results.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:29

    Hello,

    You may add Menu element in your footer static block.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:17

    Hello,

    Please update the theme to 1.1.1 version http://prntscr.com/haaotj https://www.8theme.com/demo/docs/lifestyle/ (2.3. Theme Upgrade)
    Also, update plugins https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ )

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 11:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 11:05

    Hello,

    Please use this code:
    .sidebar .custom-html-widget .button, .sidebar .price_slider_wrapper .button { background-color: #190510; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:57

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:57

    Hello,

    Please see screenshot of media settings from our demo http://prntscr.com/ha8wp3
    Don’t forget to Regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/ after changing image settings.
    If this won’t help please provide screenshot for better understanding the problem and provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:50

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:50

    Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check. If the problem won’t be solved, provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:48

    Please add !important as on screenshot http://prntscr.com/ha8tf9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:42

    Hello,

    Did you make changes in template files?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:37

    Fixed. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:22

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:15

    Hello,

    You can activate Visual Composer only in case you bought individual plugin license. If you use plugin as part of our theme you don’t need activation. Read more here – https://www.8theme.com/faq/ (INCLUDED PLUGINS).
    What exactly problem do you get? Please provide screenshot to help me understand more.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:11

    Hello,

    You do not need to pay.
    Please check suggestions from the topic.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:08

    Hello,

    1. Sorry, but seems it is not possible.
    2. Please see screenshots http://prntscr.com/ha858h > http://prntscr.com/ha85h1
    3. If you have CSS skills you may play around with styles.
    4. Please try:

    .single-product .product-information .single_add_to_cart_button {
        line-height: 38px !important;
        background-color: red;
        padding-left: 3rem !important;
        padding-right: 3rem !important;
    }

    5. Go to Theme Options > E-Commerce > Single Product Page > Zoom effect.
    6. Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
    Don’t forget Regenerate thumbnails after changes in WooCommerce-> Settings-> Product -> Display https://wordpress.org/plugins/regenerate-thumbnails/.
    7. This question relates to woocommerce functionality so please contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 09:48

    Hello,

    If the problem with sidebar persists only with child theme you need to check your changes in child theme files or provide me your FTP access in Private Content.
    I’ve disabled the slider – https://prnt.sc/ha81wb you may select another slider on shop page settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 09:30

    Hello,

    There is no option to select color version only for one page.
    You may try to add this code in Custom css for page http://prntscr.com/ha7u63:

    body, .page-wrapper, .fixed-header {
        background-color: white;
    }

    and select Header text color > Dark in Home page [8theme] Layout options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:54

    Hello,

    Please read this topic https://www.8theme.com/topic/screets-live-chat-problem/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:50

    Hello,

    I’ve added http://prntscr.com/ha7dry (https://visualcomposer.io/article/paddings-margins-borders-radius/) and added this code in Custom css for page http://prntscr.com/ha7e58 and this one http://prntscr.com/ha7ekb for first text element on the page. Please check http://prntscr.com/ha7ede
    and enabled fixed header in Theme Options > http://prntscr.com/ha7dip
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:37

    Hello,

    You may add this code in custom.css:

    .header-type-3 .cart-summ {
        display: none;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:35

    Hello,

    You made changes in woocommerce/archive-product.php file of your child theme, please try to rename this file via FTP and check if the problem will be solved. If after file renaming the problem will be fixed, you need explore archive-product.php file to find out reason of the problem.
    The slider notice can’t create the problem with the sidebar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:21

    Hello,

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:20

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 08:18

    Hello,

    Please watch this video https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/
    You need to add items to menu then save the menu to see more options for items.
    Let us know if you need any further assistance.

    Regards

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    Viewing 60,840 results - 60,811 through 60,840 (of 68,223 total)
Viewing 30 posts - 60,811 through 60,840 (of 68,223 total)
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