Forum Replies Created

Viewing 30 posts - 60,781 through 60,810 (of 68,223 total)
1 2 3 … 2,026 2,027 2,028 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 10:36

    Hello,

    It is requested additional customization in files. Sorry, but customizations are not covered under our Support Policy.
    If you need help with additional customization contact WP-Kraken team.
    Hope you understand this matter, thank you.

    Regards

    #177651 Copied In reply to: Products page layout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 10:32

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    #177650 Copied In reply to: mobile phone display – white block under the footer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 10:32

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    #177649 Copied In reply to: Breadcrumbs background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 10:29

    In case you want to create multilanguage site use WPML plugin or any other similar.
    We’ve fixed the brands problem. Please check.

    Regards

    #177648 Copied In reply to: Can't traslate some strings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 10:00

    Seems it is our bug, I’ve sent the report to our developers. Please use the css code as a temporary solution, and delete it after next theme update.

    Regards

    #177643 Copied In reply to: Breadcrumbs background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:57

    Please go to Theme Options > E-Commerce > Shop > Text for empty cart.
    “Parent Brand” and “Add New Brand” strings do not relate to our theme.

    Regards

    #177642 Copied In reply to: Can't traslate some strings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:38

    I do not see the problem http://prntscr.com/haoddh Please try to clear cache and check. If the problem persists, please provide screenshots.

    Regards

    #177640 Copied In reply to: Can't traslate some strings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:34

    Hello,

    1. Please go to Theme Options > E-Commerce > Promo Popup > Enable promo popup > Off.
    2. Could you please provide some screenshots of this problem to help me understand more?

    Regards

    #177639 Copied In reply to: mobile phone display – white block under the footer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:27

    Let us know if you need any further assistance.

    Regards

    #177637 Copied In reply to: Menu issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:24

    Hello,

    I do not see the problem http://prntscr.com/hao853 Is it solved?

    Regards

    #177636 Copied In reply to: Woocommerce terms & conditions link issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:13

    Hello,

    You may add Brands element http://prntscr.com/hao3fz in some sidebar or on page http://prntscr.com/hao3kn, unfortunately, it is all.

    Regards

    #177635 Copied In reply to: Brands – How to create a collapsible widget
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:07

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    #177634 Copied In reply to: Different text color in mobile or tablet
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 09:03

    Hello,

    Please create a new topic for this new question.
    Thanks in advance!

    Regards

    #177633 Copied In reply to: Default Ecommerce 4
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:58

    I’ve activated parent theme – https://prnt.sc/hanx6l, so please check changes that you made in child theme.

    Regards

    #177631 Copied In reply to: show product from category display first page blank
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:50

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Sorry, but there is no such option.
    Let us know if you need any further assistance.

    Regards

    #177630 Copied In reply to: Products page layout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:37

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    #177626 Copied In reply to: Dark version
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:36

    Please provide wp-admin access in Private Content, so I could check it.

    Regards

    #177625 Copied In reply to: Breadcrumbs background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:33

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    #177623 Copied In reply to: The green line of header doesn't change
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:33

    Hello,

    Did you read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ? Do you use latest theme and plugins versions? If yes, please try to synchronize your translation files (Loco Translate plugin http://prntscr.com/glemdq).

    Regards

    #177622 Copied In reply to: Can't traslate some strings
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:29

    Please change 13vh to value that needed.

    Regards

    #177620 Copied In reply to: Need CSS code/selector for Related Posts carousel still not aligning correctly
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:26

    Hello,

    You may use this code in Custom css:

    .error404 .page-heading {
    background-image: url(link_to_your_image);
}

    Regards

    #177619 Copied In reply to: Breadcrumbs background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2017 at 08:25

    Hello,

    Please try to add this code in Theme Options > Custom css:

    .menu .nav-sublist-dropdown {
    top: 55px !important;
}
.boxed .menu .nav-sublist-dropdown {
    left: auto;
    right: 0;
}

    Regards

    #177617 Copied In reply to: Dropdown Menu Will Not Stay Open
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:36

    Hello,

    Could you please provide wp-admin and FTP access in Private Content?

    Regards

    #177597 Copied In reply to: Products appear more than once in the search
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:33

    Hello,

    You’re welcome!
    I am glad that you sorted out.

    Regards

    #177595 Copied In reply to: Featured products not displaying on home page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:32

    Hello,

    To check if situation relates to theme, you need activate default WC theme – Storefront on your site and check the problem. Please check it and let us know result. Then provide wp-admin and FTP access in Private Content, so we could check what can be done to help you.

    Regards

    #177594 Copied In reply to: redirect problem with payment gateway
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:18

    Go to Static Blocks > find block Below the products and edit it https://www.8theme.com/documentation/xstore/support/static-blocks/
    If you want just delete that info go to Appearance > Widgets > remove widget from After the products widget area
    https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    #177590 Copied In reply to: Add to cart alignment
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:14

    Do you mean this one https://prnt.sc/haceyr ?

    Regards

    #177588 Copied In reply to: Add to cart alignment
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:06

    Please add this code in Theme Options > Styling > Custom css:

    .content-product .footer-product .add_to_cart_button {
    padding-right: 0;
}

    Regards

    #177585 Copied In reply to: Add to cart alignment
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:53

    Hello,

    Do you use latest theme version? Please provide link to your site.

    Regards

    #177580 Copied In reply to: Add to cart alignment
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:51

    Hello,

    Please make sure that you re-saved all your categories.
    Seems these warnings relate to WordPress, so if after re-saving, it won’t be solved, contact your hosting provider support or https://wordpress.org/support/.

    Regards

    #177579 Copied In reply to: Warning: strpos() expects parameter 1 to be string, array given in /home/cedante
  • 1 2 3 … 2,026 2,027 2,028 … 2,273 2,274 2,275
    Viewing 60,810 results - 60,781 through 60,810 (of 68,223 total)
Viewing 30 posts - 60,781 through 60,810 (of 68,223 total)
1 2 3 … 2,026 2,027 2,028 … 2,273 2,274 2,275

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