Forum Replies Created

Viewing 30 posts - 60,811 through 60,840 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:36

    Hello,

    Could you please provide wp-admin and FTP access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:33

    Hello,

    You’re welcome!
    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:32

    Hello,

    To check if situation relates to theme, you need activate default WC theme – Storefront on your site and check the problem. Please check it and let us know result. Then provide wp-admin and FTP access in Private Content, so we could check what can be done to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:18

    Go to Static Blocks > find block Below the products and edit it https://www.8theme.com/documentation/xstore/support/static-blocks/
    If you want just delete that info go to Appearance > Widgets > remove widget from After the products widget area
    https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:14

    Do you mean this one https://prnt.sc/haceyr ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 15:06

    Please add this code in Theme Options > Styling > Custom css:

    .content-product .footer-product .add_to_cart_button {
        padding-right: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:53

    Hello,

    Do you use latest theme version? Please provide link to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:51

    Hello,

    Please make sure that you re-saved all your categories.
    Seems these warnings relate to WordPress, so if after re-saving, it won’t be solved, contact your hosting provider support or https://wordpress.org/support/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:35

    Please delete this code:

    .single-post .posts-slider article .content-article p {
        min-height: 8vw;
    }

    and add this:

    .single-post .posts-slider article .content-article p {
        min-height: 13vh;
    }

    in Custom CSS for desktop area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 14:03

    Could you please provide wp-admin and FTP access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:38

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:37

    Please select menu style – Horizontal http://prntscr.com/haazb9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:35

    Hello,

    Please check if the problem persists with default woocommerce theme – Storefront.
    If you face the problem only with our theme, please try to disable all 3-rd party plugins and then check. let me know results.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:29

    Hello,

    You may add Menu element in your footer static block.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:17

    Hello,

    Please update the theme to 1.1.1 version http://prntscr.com/haaotj https://www.8theme.com/demo/docs/lifestyle/ (2.3. Theme Upgrade)
    Also, update plugins https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ )

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 13:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 11:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 11:05

    Hello,

    Please use this code:
    .sidebar .custom-html-widget .button, .sidebar .price_slider_wrapper .button { background-color: #190510; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:57

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:57

    Hello,

    Please see screenshot of media settings from our demo http://prntscr.com/ha8wp3
    Don’t forget to Regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/ after changing image settings.
    If this won’t help please provide screenshot for better understanding the problem and provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:50

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:50

    Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check. If the problem won’t be solved, provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:48

    Please add !important as on screenshot http://prntscr.com/ha8tf9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:42

    Hello,

    Did you make changes in template files?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:37

    Fixed. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:22

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:15

    Hello,

    You can activate Visual Composer only in case you bought individual plugin license. If you use plugin as part of our theme you don’t need activation. Read more here – https://www.8theme.com/faq/ (INCLUDED PLUGINS).
    What exactly problem do you get? Please provide screenshot to help me understand more.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:11

    Hello,

    You do not need to pay.
    Please check suggestions from the topic.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 10:08

    Hello,

    1. Sorry, but seems it is not possible.
    2. Please see screenshots http://prntscr.com/ha858h > http://prntscr.com/ha85h1
    3. If you have CSS skills you may play around with styles.
    4. Please try:

    .single-product .product-information .single_add_to_cart_button {
        line-height: 38px !important;
        background-color: red;
        padding-left: 3rem !important;
        padding-right: 3rem !important;
    }

    5. Go to Theme Options > E-Commerce > Single Product Page > Zoom effect.
    6. Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
    Don’t forget Regenerate thumbnails after changes in WooCommerce-> Settings-> Product -> Display https://wordpress.org/plugins/regenerate-thumbnails/.
    7. This question relates to woocommerce functionality so please contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2017 at 09:48

    Hello,

    If the problem with sidebar persists only with child theme you need to check your changes in child theme files or provide me your FTP access in Private Content.
    I’ve disabled the slider – https://prnt.sc/ha81wb you may select another slider on shop page settings.

    Regards

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    Viewing 60,840 results - 60,811 through 60,840 (of 68,231 total)
Viewing 30 posts - 60,811 through 60,840 (of 68,231 total)
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