Page 2026 – 8theme.com

Forum Replies Created

Viewing 30 posts - 60,751 through 60,780 (of 68,187 total)

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Rose Tyler

Support staff

November 15, 2017 at 09:57

Please go to Theme Options > E-Commerce > Shop > Text for empty cart.
“Parent Brand” and “Add New Brand” strings do not relate to our theme.

Regards

#177642 Copied In reply to: Can't traslate some strings

Rose Tyler

Support staff

November 15, 2017 at 09:38

I do not see the problem http://prntscr.com/haoddh Please try to clear cache and check. If the problem persists, please provide screenshots.

Regards

#177640 Copied In reply to: Can't traslate some strings

Rose Tyler

Support staff

November 15, 2017 at 09:34

Hello,

1. Please go to Theme Options > E-Commerce > Promo Popup > Enable promo popup > Off.
2. Could you please provide some screenshots of this problem to help me understand more?

Regards

#177639 Copied In reply to: mobile phone display – white block under the footer

Rose Tyler

Support staff

November 15, 2017 at 09:27

Let us know if you need any further assistance.

Regards

#177637 Copied In reply to: Menu issue

Rose Tyler

Support staff

November 15, 2017 at 09:24

Hello,

I do not see the problem http://prntscr.com/hao853 Is it solved?

Regards

#177636 Copied In reply to: Woocommerce terms & conditions link issue

Rose Tyler

Support staff

November 15, 2017 at 09:13

Hello,

You may add Brands element http://prntscr.com/hao3fz in some sidebar or on page http://prntscr.com/hao3kn, unfortunately, it is all.

Regards

#177635 Copied In reply to: Brands – How to create a collapsible widget

Rose Tyler

Support staff

November 15, 2017 at 09:07

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#177634 Copied In reply to: Different text color in mobile or tablet

Rose Tyler

Support staff

November 15, 2017 at 09:03

Hello,

Please create a new topic for this new question.
Thanks in advance!

Regards

#177633 Copied In reply to: Default Ecommerce 4

Rose Tyler

Support staff

November 15, 2017 at 08:58

I’ve activated parent theme – https://prnt.sc/hanx6l, so please check changes that you made in child theme.

Regards

#177631 Copied In reply to: show product from category display first page blank

Rose Tyler

Support staff

November 15, 2017 at 08:50

Hello,

Thank you for purchasing our theme and for reaching us.
Sorry, but there is no such option.
Let us know if you need any further assistance.

Regards

#177630 Copied In reply to: Products page layout

Rose Tyler

Support staff

November 15, 2017 at 08:37

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#177626 Copied In reply to: Dark version

Rose Tyler

Support staff

November 15, 2017 at 08:36

Please provide wp-admin access in Private Content, so I could check it.

Regards

#177625 Copied In reply to: Breadcrumbs background

Rose Tyler

Support staff

November 15, 2017 at 08:33

You’re welcome!
Let us know if you need any further assistance.

Regards

#177623 Copied In reply to: The green line of header doesn't change

Rose Tyler

Support staff

November 15, 2017 at 08:33

Hello,

Did you read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ? Do you use latest theme and plugins versions? If yes, please try to synchronize your translation files (Loco Translate plugin http://prntscr.com/glemdq).

Regards

#177622 Copied In reply to: Can't traslate some strings

Rose Tyler

Support staff

November 15, 2017 at 08:29

Please change 13vh to value that needed.

Regards

#177620 Copied In reply to: Need CSS code/selector for Related Posts carousel still not aligning correctly
Rose Tyler

Support staff

November 15, 2017 at 08:26
Hello,

You may use this code in Custom css:

.error404 .page-heading { background-image: url(link_to_your_image); }

Regards
#177619 Copied In reply to: Breadcrumbs background
Rose Tyler

Support staff

November 15, 2017 at 08:25
Hello,

Please try to add this code in Theme Options > Custom css:

.menu .nav-sublist-dropdown { top: 55px !important; } .boxed .menu .nav-sublist-dropdown { left: auto; right: 0; }

Regards
#177617 Copied In reply to: Dropdown Menu Will Not Stay Open
Rose Tyler

Support staff

November 14, 2017 at 15:36

Hello,

Could you please provide wp-admin and FTP access in Private Content?

Regards

#177597 Copied In reply to: Products appear more than once in the search

Rose Tyler

Support staff

November 14, 2017 at 15:33

Hello,

You’re welcome!
I am glad that you sorted out.

Regards

#177595 Copied In reply to: Featured products not displaying on home page

Rose Tyler

Support staff

November 14, 2017 at 15:32

Hello,

To check if situation relates to theme, you need activate default WC theme – Storefront on your site and check the problem. Please check it and let us know result. Then provide wp-admin and FTP access in Private Content, so we could check what can be done to help you.

Regards

#177594 Copied In reply to: redirect problem with payment gateway

Rose Tyler

Support staff

November 14, 2017 at 15:18

Go to Static Blocks > find block Below the products and edit it https://www.8theme.com/documentation/xstore/support/static-blocks/
If you want just delete that info go to Appearance > Widgets > remove widget from After the products widget area
https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

Regards

#177590 Copied In reply to: Add to cart alignment

Rose Tyler

Support staff

November 14, 2017 at 15:14

Do you mean this one https://prnt.sc/haceyr ?

Regards

#177588 Copied In reply to: Add to cart alignment
Rose Tyler

Support staff

November 14, 2017 at 15:06
Please add this code in Theme Options > Styling > Custom css:

.content-product .footer-product .add_to_cart_button { padding-right: 0; }

Regards
#177585 Copied In reply to: Add to cart alignment
Rose Tyler

Support staff

November 14, 2017 at 14:53

Hello,

Do you use latest theme version? Please provide link to your site.

Regards

#177580 Copied In reply to: Add to cart alignment

Rose Tyler

Support staff

November 14, 2017 at 14:51

Hello,

Please make sure that you re-saved all your categories.
Seems these warnings relate to WordPress, so if after re-saving, it won’t be solved, contact your hosting provider support or https://wordpress.org/support/.

Regards

#177579 Copied In reply to: Warning: strpos() expects parameter 1 to be string, array given in /home/cedante
Rose Tyler

Support staff

November 14, 2017 at 14:35
Please delete this code:

.single-post .posts-slider article .content-article p { min-height: 8vw; }

and add this:

.single-post .posts-slider article .content-article p { min-height: 13vh; }

in Custom CSS for desktop area.

Regards
#177577 Copied In reply to: Need CSS code/selector for Related Posts carousel still not aligning correctly
Rose Tyler

Support staff

November 14, 2017 at 14:03

Could you please provide wp-admin and FTP access in Private Content?

Regards

#177572 Copied In reply to: show product from category display first page blank

Rose Tyler

Support staff

November 14, 2017 at 13:38

You’re welcome!
Let us know if you need any further assistance.

Regards

#177569 Copied In reply to: Sharpness in the carrousel on the top

Rose Tyler

Support staff

November 14, 2017 at 13:37

Please select menu style – Horizontal http://prntscr.com/haazb9

Regards

#177568 Copied In reply to: Horizontal menu on footer

Rose Tyler

Support staff

November 14, 2017 at 13:35

Hello,

Please check if the problem persists with default woocommerce theme – Storefront.
If you face the problem only with our theme, please try to disable all 3-rd party plugins and then check. let me know results.

Regards

#177567 Copied In reply to: show product from category display first page blank
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Viewing 60,780 results - 60,751 through 60,780 (of 68,187 total)

Viewing 30 posts - 60,751 through 60,780 (of 68,187 total)

← 1 2 3 … 2,025 2,026 2,027 … 2,271 2,272 2,273 →

Forum Replies Created

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