Hello,

You’re welcome!

1. I am glad that you sorted out.

2. You do not need Screets API Key, the plugin should work without it.

3. On my test site VC works without these problems. Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check. Also, check console on your site while you edit page and check if you have any errors here.

Let us know if you need any further assistance.

Regards

Hello,

Hope you are having a nice day.

Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Also, provide wp-admin access in Private Content.

Regards

Hello,

Hope you are having a nice day.

Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

Also, provide wp-admin access in Private Content.

Regards

Hello,

Could you provide a screenshot for better understanding?

Regards

Could you please create new separate topics for different questions to prevent misunderstanding?

Regarding the issue with WPML I tried what you said but unfortunately nothing changed. When I update the translation in the string stranslation window and I refresh the shop page I see my new content, but after a few minutes it goes back to the english version all the time.
https://my.pcloud.com/publink/show?code=XZJVc07Z9koKkQVEniQNcSqmPOKBbLo5OgBk

– unfortunately, I can’t recreate the problem and it always shows correctly http://prntscr.com/he9ui7. Please try to check it in different browsers, also don’t forget to clear cache.

I notice in the field this chop of code appears all the time immediately after the string:

Image already added

I noticed this in other templates I was working with in the last 3 months, do you have any idea about what it might be? something related to the latest WordPress updates?

– please describe this problem with details in new topic with screenshots.
Thanks in advance!

Another issue is what I mentioned so far it is the list view of my items: https://my.pcloud.com/publink/show?code=XZSVc07ZcJAQYU5SjHXB2exsn3jdjjhGzJr7

– you need to check changes that you made in the child theme because with parent theme it works fine https://prnt.sc/he9zcx

Regards

Hello,

You’re welcome!
I suppose that it will be released within 2 weeks.
You may provide FTP access in Private Content and we will try to fix it earlier on your site.

Regards

Hello,

Hope you are having a nice day.
Go to Theme Options > Promo popup > Fixed promo popup > Off.
Make sure that you use latest versions of plugins https://www.8theme.com/download-plugins/

Regards

Hello,

Yes, on page that selected as Blog show only posts and according to settings in Blog Layout settings.
You’re welcome!
Let us know if you need any assistance.

Regards

You’re welcome!
Let us know if you need any assistance.

Regards

Also, please note that after theme update you need to synchronize translation. Before this make sure that you placed translation files of theme into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards

Please check the translation now.

Regards

Hello,

Please try to add this code in Theme Options > Styling > Custom css:

@media screen and (min-width: 1200px) {
    body.bordered {
        border-top: 20px solid;
    }
    body.bordered .template-container {
        width: 100%;
        float: left;
    }
}

Regards

Hello,

Try to resave settings in wp-admin panel > Settings > Permalinks.

Regards

Hello,

Please try to use lightbox element, for example, http://massive.mpcthemes.net/lightbox/#video

Regards

Hello,

Could you please provide FTP credentials?

Regards