You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
I’ve sent IP to your email address. Please check it.
Regards
You’re welcome!
Sorry, but your question is a bit unclear for me.
You may create menu that you want in Appearance > Menus and mark it as Mobile menu http://prntscr.com/heqk4o, so you may have different menus for desktop and mobile.
Regards
Hello,
Hope you are having a nice day.
Please try to clear cache and then check.
What version of the browser do you use?
Regards
Could you please create separate topics for different questions to prevent misunderstanding?
Please try this code
.single-product .product-information .cart .button:hover {
background-color: white;
}
seems there is a bug with Theme Options > Styling > WooCommerce > WooCommerce buttons on Single Product Page hover background option, so you may use custom code as a temporary solution. The problem will be fixed in next theme update.
Regards
In this case, we need to connect to your site via FTP, because the fix in portfolio.php file works fine on our test site. Contact your hosting provider and ask how the FTP connection problem for us can be solved. Is there firewall on your server that is blocking our IP?
Regards
Hello,
1. Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Also, please check the situation with Storefront theme – official WC theme. Let me know results.
2. You added registration link as widget in Right side top bar area https://prnt.sc/hepu6w, but it is not our registration form, so it is not hidden after user authorization on site.
You may add this code in Custom css:
.logged-in #text-2 .textwidget {
display: none;
}
To make registration works as on our demo – http://prntscr.com/hepxd0
Regards
Blog and Single Product pages are default pages. Unfortunately, there is no possible to add additional content to these pages above default content.
Feel free to ask if you need any other help.
Regards
Hello,
Sorry, but unfortunately, this request falls to the customization and out of the general support responsibility, in this case, you can contact these guys for the customize service: WP-Kraken team.
Hope you understand this matter, thank you.
Regards
You’re welcome!
Regards
Please try to add this code in Theme Options > Styling > Global Custom css:
.content-product .product-title {
height: 45px;
}
.content-product .price {
margin-bottom: 34%;
}
.shopswatchinput {
position: absolute;
left: 50%;
transform: translateX(-50%);
bottom: 13%;
}
@media screen and (max-width: 1200px) {
.shopswatchinput {
bottom: 8%;
width: 100%;
}
}
@media screen and (max-width: 480px) {
.shopswatchinput {
bottom: 16%;
}
.shopswatchinput .wcvaround, .wcvaswatchinput {
width: 18px !important;
height: 18px !important;
}
}
Regards
You’re welcome!
1. Please try this:
.blog .content, .products-grid, .product-content {
border-right: 1px solid #e6e6e6;
}
3. Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please give me full access to your admin panel, because now I cant see plugins section.
You need to fill Integration fields, please follow these steps http://prntscr.com/heoxim
Regards
Hello,
You need to create Footer static block. Please read more https://www.8theme.com/demo/docs/woopress/#!/0_footer
To get VC editor in the static blocks go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
Regards
You’re welcome!
Regards
Hello,
Please try to activate theme now.
Regards
4. My Account page relates to Woocommerce plugin, and you have to edit their files or search for Woocommerce extensions to change it. Unfortunately, I can’t recommend any such plugin, because we didn’t test these with our theme. But we recommend you to make file changes in a child theme.
Let us know if you need any further assistance.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
1. Please use such screenshot maker as Lightshot to provide screenshot link in Private Content.
If you need the line on all pages where you have right sidebar, you may simply add this code in Theme Options > Styling > Custom css:
.sidebar-right {
border-left: 1px solid #e6e6e6;
}
2. Could you please provide some screenshots about this problem to help me understand more?
3. Please try to change it in Theme Options > Styling > WooCommerce.
4. Please explain in details desired result.
Regards
Hello,
1. Please provide link to your site.
2. Read this topic https://www.8theme.com/topic/use-default-woocommerce-gallery/
Regards
Hello,
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
I’ve activated Slider Revolution plugin. Please check your home page now. Here you may see categories http://prntscr.com/hengn2, change it or upload own images > http://prntscr.com/hengxu.
Let us know if you need any further assistance.
Regards
You’re welcome! 🙂
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
You’re welcome!
Regards
Hello,
It is marked as required, but on my test site, the chat works fine even without it.
Read more – https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?).
If the chat is not showing, you need to check all settings or provide me wp-admin access in Private Content, so I could check it.
Do you use Massive Addons for Visual Composer plugin or Ultimate Addons for Visual Composer?
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Please go to Edit home page > Page Layout > Logo image for this page and Use custom footer for this page.
Regards
In this case, you may wait for theme update.
Or try one more time to fix the problem. I’ve sent portfolio.php file to your email. Please rename your current portfolio.php and upload new one, then select Permalinks > Common Settings > Post name and check the problem https://www.criticalenvironmentsolutions.co.uk/brand/berkshire/.
In case the problem will be fixed, you may delete the old portfolio.php file, if it won’t help – delete new file and rename the file back. Let me know result.
Regards
Please change this code:
#st-trigger-effects {
display: none !important;
visibility: hidden;
opacity: 0;
pointer-events: none;
}
to
#st-trigger-effects {
margin-left: 5%;
}
.mobile-nav .widget_nav_menu {
display: none;
}
Regards
You’re welcome!
Feel free to ask if you have any other questions.
Regards
We can’t connect to your FTP.
Do you have any limits for users from other countries?
Regards
Hello,
Hope you are having a nice day.
Yes, you may update woocommerce. We didn’t find compatibility issues of this plugin latest version with our theme latest version.
Regards