Forum Replies Created

Viewing 30 posts - 60,481 through 60,510 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 11:05

    Hello,

    Please go to Theme Options > Styling > Content > Site Background > image and Container Background Color > white http://prntscr.com/he5o3x

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 10:59

    You’re welcome!
    Let us know if you need any assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 09:45

    Hello,

    Seems “Remove space between items” options works only for Slider display type of the Product categories element. It will be fixed in next theme update.
    Thanks for the notice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 09:27

    Hello,

    We are glad to hear that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 09:08

    Hello,

    Hope you are having a nice day.
    Please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 09:04

    Hello,

    Our menu has 3 levels: main menu item, column title, column subitems. Read more -https://www.8theme.com/documentation/xstore/menu-set-up/
    You may try to add this code in Theme Options > Styling > Custom css:

    .item-level-3 {
        margin-left: 8px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:50

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    The terms & conditions link relate to woocommerce functionality so you need to check the problem with default woocommerce theme – Storefront.
    On my test site, I see visual composer code in terms & conditions area even with the default theme, so this situation relates to woocommerce functionality and can’t be fixed from our side.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:46

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:45

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Yes, you may deactivate the theme on old site and activate on new one.
    Please contact us with your purchase code if you face any problem when you activate the theme in your new site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:41

    Hello,

    Please read our documentation https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:25

    Hello,

    I am glad that you sorted out.
    1) Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check the WPML problem.
    2) Is the problem solved http://prntscr.com/he3ry7 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:16

    Hello,

    You’re welcome!
    Let us know if you need any assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:15

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2017 at 08:11

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 17:03

    Please clear cache and then check http://prntscr.com/hdu7u8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:45

    Please change the previous code to:

    .header-color-dark .menu-wrapper .menu > li > a:hover:after, .header-color-dark .menu-wrapper .menu > li.current-menu-item > a:after {
        background-color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:42

    Where did you add the code? Please try to add the code in style.css file of child theme or in Theme Options > Styling > Custom css.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:37

    Unfortunately not, but likely such option will be added in one of next theme updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:28

    Please try to add this code in Custom css:

    .header-color-dark .menu-wrapper .menu > li.current-menu-item > a:after {
        background-color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:25

    Hello,

    Please provide link to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 16:23

    Connect to your theme files via FTP and find tmp folder > file permissions http://prntscr.com/hdtlpz > http://prntscr.com/hdtkin

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 15:41

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 15:39

    1. Go to Loco Translate > Plugins > YITH WooCommerce Compare.
    2. Appearance > Widgets > Category widget title in your Shop sidebar or in Main Sidebar.
    3. Theme options > E-Commerce > Shop > Text for empty cart.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 15:20

    You use latest woocommerce version but old theme version, so need to update theme https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    and update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gzbjpp
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 15:17

    Please provide wp-admin access in Private Content.
    Also, if you want to translate some Theme Options go to WPML > String translation > scroll down and press on “Translate texts in admin screens” link.
    You’ll see list of fields, choose the fields you’d like to translate and press “Export selected strings as PHP code to be added to the theme code” button. After that go back to String Translation section and translate necessary content http://wpml.org/documentation/getting-started-guide/string-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 15:06

    Hello,

    What woocommerce version do you use?
    Could you please provide wp-admin access in Private Content?
    Do you have these problems if parent theme activated?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 14:49

    Sorry, but I do not see the problem http://prntscr.com/hds4cb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 14:48

    Hello,

    Seems the shortcode doesn’t work from description category field but works for pages, so you need to contact the plugin author and ask how to get it work on product category page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 14:22

    Hello,

    Hope you are having a nice day.
    Please explain how can I recreate the problem.

    Regards

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    Viewing 60,510 results - 60,481 through 60,510 (of 68,187 total)
Viewing 30 posts - 60,481 through 60,510 (of 68,187 total)
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