Forum Replies Created

Viewing 30 posts - 60,421 through 60,450 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 11:00

    Fixed. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:46

    Hello,

    All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

    Also, read our documentation https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and update plugins via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:43

    Hello,

    Sorry for the delay due to the weekends.
    Please try to change previous code to:

    .content-product .product-title {
        height: 45px;
    }
    .content-product .price {
        margin-bottom: 13%;
    }
    .shopswatchinput {
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
        bottom: 11%;
        width: 100%;
    }
    @media screen and (max-width: 1200px) {
    .shopswatchinput {
        bottom: 9%;
        width: 110%;
    }
    .content-product .price {
        margin-bottom: 17%;
    }
    }
    @media screen and (max-width: 480px) {
    .shopswatchinput {
        bottom: 18%;
    }
    .shopswatchinput .wcvaround, .wcvaswatchinput {
        width: 18px !important;
        height: 18px !important;
    }
    .content-product .price {
        margin-bottom: 40%;
    }
    }

    If you have any questions about additional customization you can contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:27

    Hello,

    You’re welcome!
    Please try to add Slider element http://prntscr.com/hfs02w where it is needed on page.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:20

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Could you please provide some screenshots of this problem to help me understand more?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:19

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:15

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    You may try to use this code in Theme Options > Styling > Custom css:

    .header-logo {
        margin-left: 5%;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:08

    Hello,

    You need to upload own images in Theme Options > Header > https://prnt.sc/h25vt6
    Hope this answers your question. Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:04

    Hello,

    Please try to use this code in custom css:

    .portfolio-item .xmedium-btn:last-child {
        display: none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 10:01

    Hello,

    You need simply to change small-plus.png image in /legenda/images folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:53

    Hello,

    Sorry for the delay due to the weekends.
    Please update Visual Composer plugin to 5.4.5 version http://prntscr.com/hfrjta.
    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/download-plugins/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:41
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:34

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:26

    Hello,

    Thank you for using our theme!
    We’ve sent the file to your registration email. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:24

    Hello,

    Please try to use this code:

    .show-quickly{
      font-size: 0px !important;
      color: transparent !important;
    }
    .show-quickly:before {
      content: "\f002";
      color: #000 !important;;
      display: inline-block;
      font: normal normal normal 14px/1 FontAwesome;
      font-size: 14px !important;
      text-rendering: auto;
      -webkit-font-smoothing: antialiased;
      -moz-osx-font-smoothing: grayscale;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:19

    Hello,

    Sorry for the delay due to the weekends.
    Please update Massive Addons for Visual Composer and Visual Composer plugins.
    You may change color in this code http://prntscr.com/hfr6ja (Theme Options > Styling > Custom css > Global Custom css).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:12

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Is your problem solved http://prntscr.com/hfr2d7? If not, please provide screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:04

    Hello,

    Sorry for the delay due to the weekends.
    Could you please provide some screenshots to help me understand more?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 09:01

    Hello,

    Sorry for the delay due to the weekends.

    This means that problem doesn’t relate to theme and you need to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:58

    Hello,

    Sorry for the delay due to the weekends.
    500 error means there is lack of some resources on your server. You should contact hosting provider support and ask them to error logs to find what exactly is causing it.
    Also, ask them to increase values for the functions Post Max Size, Max Upload Size and Max Input Vars.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:55

    Ok.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:53

    Hello,

    Thanks for the topic. Sorry for the delay due to the weekends.

    Please go to Theme options > General > Disable right mouse click on the site > Off.

    Do you face this problem with default WC theme – Storefront?
    Try to disable 3-rd party plugins and then check. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:50

    Hello,

    I’ve checked your site. You need to enter your purchase code to activate the theme in Theme options and skip Setup Wizard.
    Also, please update plugins http://prntscr.com/hfqud7 (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:43

    Hello,

    Please go to Theme Options > General > Header Settings > Header custom HTML http://prntscr.com/hfqrfn also here you may change Top bar background and Header background http://prntscr.com/hfqrs0
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:38

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Please go to Theme Options > Styling > Navigation and Theme Options > Typography > Navigation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2017 at 16:58

    Feel free to ask if you need any other help.
    Have a good weekend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2017 at 16:47

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2017 at 16:46

    I’ve sent IP to your email address. Please check it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2017 at 16:43

    You’re welcome!
    Sorry, but your question is a bit unclear for me.
    You may create menu that you want in Appearance > Menus and mark it as Mobile menu http://prntscr.com/heqk4o, so you may have different menus for desktop and mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2017 at 16:28

    Hello,

    Hope you are having a nice day.
    Please try to clear cache and then check.
    What version of the browser do you use?

    Regards

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    Viewing 60,450 results - 60,421 through 60,450 (of 68,227 total)
Viewing 30 posts - 60,421 through 60,450 (of 68,227 total)
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