Hello,
In this case, please provide me temporary access to your Dashboard.
Also, please clear cache and check the problem one more time.
Thanks in advance
Regards
Hello,
In this case, please provide me temporary access to your Dashboard.
Also, please clear cache and check the problem one more time.
Thanks in advance
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
Theme Options > E-Commerce > Promo Popup > Enable promo popup > Off.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Try to clear server cache one more time. If problem won’t be solved, please disable the plugin and wait for official release of the plugin update.
If you need any other assistance, please let me know.
Regards
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello, @jhweb
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello, @jhweb
Please check menu now http://prntscr.com/hgtupi You need to place the necessary images into folder displayed on screenshot width menu item id http://prntscr.com/hgtvdy Menu item id you can find using dev tool http://prntscr.com/hgtw22
Regards
Hello, @jhweb
I can’t see your files on FTP http://prntscr.com/hgtkx2, seems you didn’t give me full access. Please check.
Regards
Please change previous code to:
body { overflow: hidden; }
.st-container {
float: left;
width: 100%;
}
Regards
Hello,
Please check now http://prntscr.com/hgtds4
You may use Post Grid or Post Masonry Grid http://prntscr.com/fkel1n http://prntscr.com/fkelec and select design http://prntscr.com/fkemf8 or create it – http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder. Also, you can use our shortcode to display Recent Projects slider http://prntscr.com/fkendu
Regards
Hello,
Please try to add this code in custom.css:
body { overflow: hidden; }
Media library relates to default functionality. So you need to contact WordPress support or your hosting provider.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Sorry, but the Previews page not included in theme, it is created only to show information about theme.
Let us know if you need any further assistance.
Regards
Hello,
Please clear all cache and then check the problem. If it won’t help, provide FTP access in Private Content.
Regards
Hello,
We’ve uploaded new chat plugin version https://www.8theme.com/download-plugins/, so to fix the problem simply update the plugin via FTP.
Regards
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello,
Hope you are having a nice day.
Sorry, but I do not see the problem, please check screenshot – https://prnt.sc/hgpp14
Could you please describe in details what issue do you face to help me understand more?
Thanks in advance!
Regards
Hello,
Thanks for the topic.
Please try to disable Ajax “Add To Cart” option in Theme Options > Single Product Page and then check the problem.
Regards
Hello,
Hope you are having a nice day.
Please try to add this code in Theme Options > Styling > Custom css:
.wpcf7 input[type="text"], .wpcf7 input[type="number"], .wpcf7 input[type="email"], .wpcf7 input[type="search"], .wpcf7 input[type="password"], .wpcf7 input[type="tel"], .wpcf7 textarea, .wpcf7 label {
width: 100%;
}
Also, you need to update all required plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
I’ve sent admin.js file to your registration email. Try to re-upload the file in legenda/framework/js folder and then to check the save menu problem.
Regards
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello, @jhweb,
Please provide wp-admin and FTP access in Private Content.
Regards
Hello,
Could you please provide FTP credentials?
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
“My account”, “Logout” and “Sign in” relate to default woocommerce functionality, so you need to check woocommerce > settings > Accounts.
Also, check if the same issue persists only with our theme or with default Woocommerce Storefront theme too.
Regards
Hello,
When I disabled all 3rd-party plugins – https://prnt.sc/hgo201
Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.
Regards
Hello,
Thanks for the topic.
To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings and don’t forget to regenerate thumbnails after changes(use Regenerate thumbnails plugin).
On our demo https://www.8theme.com/demo/woopress/boxed/?post_type=product we use – http://prntscr.com/hgnzs7
Please read more about image sizes – https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
You’re welcome!
Let us know if you need any further assistance.
Regards
I’ve activated Enable slider for gallery images options in Theme Options > Single Product Page on https://stonedisciple.com/product/ancient-incense/ the gallery works fine http://prntscr.com/hgecg6
Did you made changes in theme templates files of https://repetitionsports.com/ site?
Regards
Oh I see, it was custom css code for Home page – http://prntscr.com/hge66h I’ve deleted this part of custom code, please check.
Please note that mages size for the blog posts you can adjust in Theme Options > Blog & Portfolio > Blog > Images sizes for blog. If you are using Blog elements don’t forget to set image size in element settings http://prntscr.com/gjp6lx in another case, it will use medium size.
Also, you need to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and update all plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards