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Viewing 30 posts - 60,301 through 60,330 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 11:05

    Hello,

    Sorry, but I can’t find your login details. Please send it one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 11:03

    Do you mean these strings http://prntscr.com/hhn235 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 11:00

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    What browser do you use?
    Try to disable 3-rd party plugins and then check the issue. Let me know result.
    Also, please provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 10:52

    Try to change sidebar position in Theme Options > Blog & Portfolio > Blog Layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 10:43

    Seems there is our bug with translation. We will fix it in next theme update. Follow the changelog.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 10:06

    Hello,

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 10:03

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 09:49

    Hello,

    Please check now http://prntscr.com/hhm4vb
    You need simply set needed mobile size http://prntscr.com/hhm5fq and edit view here http://prntscr.com/hhm5aw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 09:36

    Hello,

    Could you please provide wp-admin and FTP access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 09:34

    Hello,

    You may add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .shop-full-width .products-grid.row-count-2 .product, 
    .shop-full-width .products-grid.row-count-3 .product, 
    .shop-full-width .products-grid.row-count-4 .product, 
    .shop-full-width .products-grid.row-count-5 .product, 
    .shop-full-width .products-grid.row-count-6 .product {
    	width: 100%;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 09:11

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    The wp-admin credentials are incorrect.
    Please read this documentation https://www.themepunch.com/revslider-doc/layer-responsive-behavior/ -http://prntscr.com/hhlq6v
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:59

    Hello,

    What version of your parent theme do you use?
    Try to use Loco Translate plugin (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
    Go to Products > Edit product > Additional product options [8theme] > Title for custom tab and Text for custom tab.
    Also read this article https://docs.woocommerce.com/document/editing-product-data-tabs/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:50

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    You need to enable Header overlap option in [8theme] Layout options for your page.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:44

    Hello,

    Thanks for the topic.
    Please read our documentation https://www.8theme.com/demo/docs/blanco/#!/widgets and check Appearance > Widgets > Footer widget areas.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:39

    Hello,

    Sorry, we don’t provide support for 3rd-party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:38

    Hello,

    Please check now – http://prntscr.com/hhld9t
    After import theme version, you may find pages in appropriate area http://prntscr.com/hhle0p
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:14

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:13

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:11

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 14:58

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 14:58

    Thank you!
    Wish you the same.

    Feel free to ask, if you need any help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 14:22

    Hello,

    Please contact via this form https://www.8theme.com/contact-us/
    We appreciate your help very much.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:45

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:45

    Hello,

    Thanks for the notice. I’ve passed this topic to out developers to fix it in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:38

    You’re welcome!
    Theme Options > E-Commerce > Products Page Layout > Layout > Sidebar position.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:32

    Please clear cache and check http://prntscr.com/hh8h0c

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:28

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:12

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 13:00

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2017 at 12:57

    Hello,

    Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.

    Regards

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    Viewing 60,330 results - 60,301 through 60,330 (of 68,231 total)
Viewing 30 posts - 60,301 through 60,330 (of 68,231 total)
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