Hello,
Please try to activate theme now.
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
Please update theme to 3.4 version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade and also update all plugins https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards
Hello,
Sorry for the delay due to the weekends.
Thanks for the screenshot. Fix of this translation will be added in next theme update.
Let us know if you need any further assistance.
Regards
Hello,
Please clear cache and check one more time, because I do not see the problem http://prntscr.com/hisbew
Also, you need to update 8theme Core plugin (Appearance > Install plugins > 8theme Core > Update).
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Please check this screenshot http://prntscr.com/hhrmaj
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You’re welcome!
I simply imported the slider from our demo into your site.
Let us know if you have any other questions.
Regards
I imported slider from our demo, so on your site the same slider as on demo.
Also, I’ve re-checked your site on my mobile.
Please clear check cache one more time.
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Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
also ask them to make sure that file_get_contents, wp_remote_get(), wp_remote_post() functions are enabled on your server.
Regards
Hello,
Please try to use this code:
.shop-full-width .main-products-loop .products-list .product {
width: 100% !important;
}
Regards
You’re welcome!
Regards
To prevent misunderstanding, please create separate topics for different questions.
Thanks for access.
2. On our demo using old theme and woocommerce versions and seems these arrows can’t be displayed on your site.
3. You may add Products element into Footer static block and set ID of your category http://prntscr.com/hhq880
4. Theme Options > Shop > Product Page Banner.
5. http://prntscr.com/hhq1v8
Regards
Hello, @franciscoreis,
Thank you for purchasing our theme and for reaching us.
Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Could you provide wp-admin access in Private Content?
Regards
You’re welcome!
Regards
You’re welcome!
1.
.languages-area ul {
margin-bottom: 0px;
}
2. I need your wp-admin access to check the situation.
3. Please see screenshots of our demo: http://prntscr.com/hhpfco > http://prntscr.com/hhpfgt
http://prntscr.com/hhpfq7 > http://prntscr.com/hhpfwe, http://prntscr.com/hhpg75 > http://prntscr.com/hhpgbu, http://prntscr.com/hhpghu, http://prntscr.com/hhpgot > http://prntscr.com/hhpgwl.
Also, please read our documentation https://www.8theme.com/demo/docs/legenda/#!/footer and https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer).
Regards
Hello,
Please describe the issue in details and provide wp-admin access in Private Content.
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Hello,
You’re welcome!
Thank you for the explanation. I am glad that you sorted out.
Let us know if you have any other questions.
Regards
Try to clear cache and then check http://prntscr.com/hhotb5
Regards
Hello,
Please clear cache and check it now.
Regards
Hello,
Please check “landing-watch-new” slider. I’ve set this slider on your home page.
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If you use the child theme, you need to add this code in style.css file of your child theme.
Let us know if you need any further assistance.
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Please try to use this code:
.header1 {
margin-top: 5px;
margin-bottom: 5px;
}
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To give you the code I need to check your site, so please disable maintenance mode http://prntscr.com/hhnosn or provide wp-admin access – http://prntscr.com/hhnoy4
Thanks in advance.
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Hello,
Sorry, but I can’t find your login details. Please send it one more time.
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Do you mean these strings http://prntscr.com/hhn235 ?
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Hello,
Thanks for the topic. Hope you are having a nice day.
What browser do you use?
Try to disable 3-rd party plugins and then check the issue. Let me know result.
Also, please provide wp-admin access in Private Content.
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Try to change sidebar position in Theme Options > Blog & Portfolio > Blog Layout.
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Seems there is our bug with translation. We will fix it in next theme update. Follow the changelog.
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Hello,
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please check now http://prntscr.com/hhm4vb
You need simply set needed mobile size http://prntscr.com/hhm5fq and edit view here http://prntscr.com/hhm5aw
Regards