When I try to activate the theme I get the error message “API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version.”
I have contacted my server provider and they say that they are running OpenSSL version 1.0.2k-fips. They also told me that the problem could be that they are blocking an IP when I try to activate the theme. How can I activate my theme?Theme version: 4.10
Contact your hosting provider and confirm that file_get_contents() function is enabled.
Because looks like your server blocks outgoing connections.
I just bought one more license and the error is appearing:
“API request call error. Contact your server providers and ask for update OpenSSL system library to the 1.0 version.”
How can I solve it?
In privato I send the code of my license.
Thank you.Site URL: hidden
Thank you for purchasing our theme and for reaching us.
Please, make sure you have checked all the server requirements before the installation http://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Could you provide wp-admin access in Private Content?
Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
also ask them to make sure that file_get_contents, wp_remote_get(), wp_remote_post() functions are enabled on your server.
I’ve also got this message when I try to activate the theme.
API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 versionSite URL: hidden Theme version: latest WooCommerce version: latest
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
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