Forum Replies Created

Viewing 30 posts - 60,211 through 60,240 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:14

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:11

    Hello,

    Import of the page should work fine. I’ve checked it on my test site, so please check one more time your pages or provide wp-admin access in Private Content so I could create the page for you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:04

    Means plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:02

    Hello,

    Please read documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    You need to translate only the necessary strings, visible on the frontend.
    There you may find all available translation files
    https://github.com/OlgaBarlow/Translation-of-Xstore-theme/tree/master/Xstore

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 10:57

    Hello,

    You’re welcome!
    1. Likely it is cache. Try to clear it. http://prntscr.com/hjati4
    2. You need to set IDs of needed products in [8THEME] Products Settings and select “Order by” http://prntscr.com/hjautk
    3. Go to Products > Categories > edit category > add image in Description area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 10:36

    Hello,

    Hope you are having a nice day.
    Please try to disable 3-rd party plugins and then check the issue.
    Let me know result and provide me link on product with the video.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 10:20

    Hello,

    I’ve passed this topic to our developers, hope this will be added in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 10:07

    Hello,

    Please read our documentation https://www.8theme.com/documentation/xstore/woocommerce/general-information-2/
    You may use [block id= " "] shortcode to insert the static block
    or create a custom widget area in Appearance > Widgets and add inside of it a static block, then add on page Widgetised Sidebar element.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 09:31

    Hello,

    Thanks for the topic.
    Please provide screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 09:26

    Hello,

    Please read this topic https://www.8theme.com/topic/limit-related-products/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 09:23

    Hello,

    Shipping methods relate to woocommerce functionality, so, please check if it works fine with default WC theme – Storefront.
    Also, provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:58

    Hello,

    Please provide FTP access in Private Content.
    Did you make changes in template files of parent theme?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:48

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:44

    Hello,

    I am glad that you sorted out.
    Feel free to ask, if you need any help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:35

    Hello,

    Please describe in details what problems do you face.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:34

    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:32

    Hello,

    I am glad that you sorted out. Feel free to ask if you need any other help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 08:31

    Hello,

    You may use this custom code:

    .size-guide {
        background-color: red;
    }
    .size-guide a {
        color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 16:55

    Hello,

    Thanks for the topic.
    Did you read our documentation https://www.8theme.com/demo/docs/woopress/ ?
    https://www.8theme.com/demo/docs/woopress/#!/slideshow

    All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 15:25

    Fixed.
    Please read this article https://www.themepunch.com/faq/scroll-below-button/ http://prntscr.com/hixtpb
    We didn’t find any other problem with import.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 14:56

    What IE browser version do you use? We’ve checked your site in IE 11 and do not see the problem.
    Also, try to disable 3-rd party plugins and then check the issue. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 14:20

    Hello,

    Is your problem solved? http://prntscr.com/hiwmym

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 14:14

    Hello,

    Does it works fine with default WC theme – Storefront?
    Please provide screenshot of the problem for better understanding and wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 14:11

    Hello,

    Seems appropriate settings missing in our slider import file. Thanks for the notice. We will fix it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 13:15

    Hello,

    Thanks for the topic.
    This question relates to woocommerce functionality so you need to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 13:08

    Hello,

    Sorry for the delay due to the weekends.
    There is available only left and right widgets areas for the copyright section.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 11:58

    Hello,

    Please provide screenshot for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 11:38

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 11:38

    You may change Bullet Style in Slider Settings > Navigation > Bullets http://prntscr.com/hiufbo.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 11:22

    Hello,

    Sorry for the delay due to the weekends.
    I am glad to hear that you sorted out.
    We do not have any limit on topics submit within 6 months support period. Please try to submit topic one more time https://www.8theme.com/forums/xstore-wordpress-support-forum/ http://prntscr.com/hiu77m

    Regards

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    Viewing 60,240 results - 60,211 through 60,240 (of 68,223 total)
Viewing 30 posts - 60,211 through 60,240 (of 68,223 total)
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