Urgent: Prices shown wrong - by gewoonbovenaan

This topic has 4 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    December 4, 2017 at 14:13

    Hello,

    I have an issue with my webshop http://www.royalhedge.nl
    Prices shown wrong, first i opened a ticket at woocommerce and they told me it is a theme issue.
    So at this moment the prices with Xstore are https://gyazo.com/583cc26695bca556694c00df4042f775
    and with Storefront : https://gyazo.com/76e1af2016e9c38d4e891f0bf010625d

    Can u please check urgent because people can buy products with a reduced price!

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 14:20

    Hello,

    Is your problem solved? http://prntscr.com/hiwmym

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    December 4, 2017 at 14:38

    No, it keeps coming back. It can change every time. and it also depends on browsers. Like firefox or chrome, but on IE it is still wrong..
    The question is, why does it changes and hwta can i do to prevent it.. this is what woocommerce say about it.: https://gyazo.com/0b633424c19bc6bb3860d9e6983aa36a

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 14:56

    What IE browser version do you use? We’ve checked your site in IE 11 and do not see the problem.
    Also, try to disable 3-rd party plugins and then check the issue. Let me know result.

    Regards

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.