Hope you are having a nice day.
Please go to Appearance > Widgets > Left side top bar area / Right side top bar area http://prntscr.com/hko648
Feel free to ask if you have any other questions.
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:43
Hello,
Please go to Theme Options > Shop > Product Page Banner > http://prntscr.com/hko10p
Did you skip Setup Wizard after theme update?
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:40
Hello,
Please try to activate theme now.
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:39
Hello,
Here you can find royal theme documentation https://www.8theme.com/demo/docs/royal/
Header type you may change in Theme Options > Header type, change logo in Theme Options > Header Settings. Also, you can change header or logo for a page: Edit page > Page Layout > Header type / Logo image for this page.
Feel free to ask if you have any other questions.
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:33
Hello,
Done. Please check.
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:32
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:30
Hello,
Unfortunately, can’t connect. Please check and provide correct FTP hostname, FTP username, FTP password.
Regards
Rose Tyler
Support staff
December 8, 2017 at 08:27
Please use these IDs:
1 column – 6534 and 6537, 6538
2 – 6535 and 6539, 6540
3 – 6536 and 6541
Feel free to ask if you have any questions.
There is margin-top for row http://prntscr.com/hkd94h Unfortunately, it is not possible to have top bar with this header type.
Regards
Rose Tyler
Support staff
December 7, 2017 at 15:52
Hello,
If it doesn’t work even with the default woocommerce theme – Storefront, this means that the problem doesn’t relate to theme and you need to contact plugin author to fix it.
You’re welcome! Thank you for your thoughts! We deeply appreciate it!
We would be happy if you share your experience of using the product and the support quality you received. You can rate our product on Themeforest http://prntscr.com/hg8ibdhttps://themeforest.net/downloads
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Rose Tyler
Support staff
December 7, 2017 at 15:16
Hello,
Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins), clear cache and then check.
If it won’t help, provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
December 7, 2017 at 14:53
Hello,
We are waiting for your FTP access.
Thanks in advance!
Regards
Rose Tyler
Support staff
December 7, 2017 at 14:50
Hello,
Thanks for the topic. Hope you are having a nice day.
1. Theme Options > General > Header Settings > Header text color > Dark.
2. You may use Insert Headers and Footers plugin to add Google analytics code.
2. Comments are related to WordPress default settings and they can be disabled in WP Dashboard > Settings > Discussion and for each post in Posts > Edit needed post > disable “Allow comments” http://prntscr.com/bpei3p (to display the mentioned field check settings in Screen Options as shown on the screenshot http://prntscr.com/bpehvg).
