Hello,
Please try to clear cache and check.
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please try to clear cache and check.
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please provide link to your site.
Go to Appearance > Widgets > and check if your widgets from top bar and footer areas were transferred to Inactive Widgets area.
Regards
Hello,
Sorry for the delay due to the weekends.
Please try to add this code in Theme Options > Styling > Custom css:
.product-ajax-list img {
max-width: 8rem;
}
Regards
Hello,
Please describe your problem in details.
Also, I can’t login to your dashboard http://prntscr.com/hp0p1n
Thanks in advance.
Regards
Youβre welcome!
Regards
Hello, @Divites
The code works correctly, try to change values http://prntscr.com/hp0jo8
Let us know if you need any further assistance.
Regards
Hello,
The changelog of theme you may find here https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes
We’ve sent to your registration email 4.7 theme version, so you could compare files and transfer changes to child theme https://codex.wordpress.org/Child_Themes + https://www.8theme.com/documentation/docs/child-theme/ to prevent losing changes after theme update.
Regards
Hello,
Please try to use this code in Theme Options > Styling > Custom css > Custom css for mobile:
.single-product .swiper-slide, .products-grid .product {
width: 100% !important;
}
or this one in style.css file of child theme:
@media only screen and (max-width: 480px){
.single-product .swiper-slide, .products-grid .product {
width: 100% !important;
}
}
Regards
Hello,
Sorry for the delay due to the weekends.
We’ve re-tested your site https://tools.pingdom.com/#!/dvotCI/https://www.kingstonbrass.com and do not see the problem.
Regards
Hello,
You may find theme.php file (woopress/framework/) and et_enqueue_gfonts function there http://prntscr.com/hozx3l. Copy the function, like http://prntscr.com/hozyh9, into child theme https://codex.wordpress.org/Child_Themes. Then you need to comment line of Raleway http://prntscr.com/hozzsz. If after that the problem won’t be solved, try to disable Essential Grid plugin. To remove the font from the plugin, you need to contact plugin support https://codecanyon.net/item/essential-grid-wordpress-plugin/7563340/comments.
Let us know if you need any further assistance.
Regards
Hello,
Please try to use this code in Theme Options > Custom css:
.single_add_to_cart_button {
background-color: #fffcfc;
opacity: 1 !important;
color: #000000;
}
Regards
Hello,
Sorry for the delay due to the weekends.
If you mean Lookbook page where you set grid, please check the page now. I’ve created “art.ryzdev portfolio” design template http://prntscr.com/hozo9y. You may change sizes of images for current design > http://prntscr.com/hozp4n.
Regards
Hello,
Please try to change settings in Woocommerce > Settings > Products > Display > http://prntscr.com/hozehq
Regards
Hello,
Sorry for the delay due to the weekends.
You need to use BBPress plugin to create forum https://bbpress.org/
Regards
Hello,
Sorry for the delay due to the weekends.
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Sorry for the delay due to the weekends.
Please try to delete this code http://prntscr.com/hoyuga
Regards
Hello,
Do you have this problem with parent theme also? Did you check the issue with default WC theme – Storefront?
Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
If the situation wonβt change please provide temporary wp-admin access to check a reason of such displaying.
Regards
Hello,
To check if the problem relate to our theme you need to try to activate Storefront theme (Appearance > Themes > Install and activate) β official WC theme. Let us know if you have this issue with our theme only or even with official theme too.
Also, please provide wp-admin and FTP access in Private Content.
Regards
Hello,
I’ve enabled Visual composer for static blocks http://prntscr.com/hoyk3c
You may simply add Instagram element to your static block http://prntscr.com/hoykfp
Let us know if you need any further assistance.
Regards
Hello,
Please add this code in Custom css:
.footer-product a {
color: white;
}
Regards
Hello,
Unfortunately, there is no such option and this is requested additional customization. Sorry, but customizations are not covered under our Support Policy.
Regards
Hello,
Iβm glad that you sorted out.
Let us know if you need any further assistance.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
At first, make sure that you use latest theme version and all your plugins are updated https://www.8theme.com/documentation/xstore/plugins/plugins-update/.
Please provide temporary wp-admin access in Private Content, so we could check your problems deeply.
Regards
Hello,
Youβre welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
Could you please provide temporary wp-admin access in Private Content?
Regards
The wp-admin credentials are incorrect. Please check them.
Regards
Hello,
Yes, to prevent losing your changes after theme update you need to transfer changes into child theme https://codex.wordpress.org/Child_Themes
What theme version do you need? I can send it to your email.
Also, latest version you may find on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Regards
Youβre welcome! π
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards