Registration page just reloads in Internet Explorer

This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: Ouadie Limouni
    Odi
    Participant
    December 15, 2017 at 15:17

    Hi,

    I just found out from a customer that they couldn’t complete the registration from Internet Explorer.
    I tested it my self and the page just reloads passing query strings to the URL. But nothing happens.

    It does, however, work on other browsers!

    Please let me know what might be causing this.

    Thanks

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2017 at 16:15

    Hello,

    Do you use latest theme version? If not, please update theme https://www.8theme.com/reply/179192/

    Regards

    Avatar: Ouadie Limouni
    Odi
    Participant
    December 15, 2017 at 16:24

    Hi,

    Is there a place where I can download the updated theme in a zip folder?
    I made many changes to the theme, so I need to compare before updating.

    Thanks,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2017 at 16:55

    Hello,

    Yes, to prevent losing your changes after theme update you need to transfer changes into child theme https://codex.wordpress.org/Child_Themes

    What theme version do you need? I can send it to your email.

    Also, latest version you may find on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).

    Regards

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