Page 1997 – 8theme.com

Forum Replies Created

Viewing 30 posts - 59,881 through 59,910 (of 68,187 total)

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Rose Tyler

Support staff

December 14, 2017 at 11:21

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#180139 Copied In reply to: Home Page Images

Rose Tyler

Support staff

December 14, 2017 at 11:04

Great. I’m glad that you sorted out.

Regards

#180136 Copied In reply to: [8theme] Product categories | Set order

Rose Tyler

Support staff

December 14, 2017 at 11:02

Please check the banner now.

Regards

#180135 Copied In reply to: Home Page Images

Rose Tyler

Support staff

December 14, 2017 at 10:58

Unfortunately not, but you may set to display only needed categories, like http://prntscr.com/hnc6ok
Feel free to ask if you have any other questions.

Regards

#180132 Copied In reply to: [8theme] Product categories | Set order

Rose Tyler

Support staff

December 14, 2017 at 10:51

Hello,

Hope you are having a nice day.
If you use [8theme] Product categories element, you may find all available order options in element settings http://prntscr.com/hnc3dm

Regards

#180130 Copied In reply to: [8theme] Product categories | Set order
Rose Tyler

Support staff

December 14, 2017 at 10:21
Hello,

Hope you are having a nice day.
You may use custom css code, for example,

.et-result-products img { width: 50px; margin-right: 10px; }

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Let us know if you need any further assistance.

Regards
#180127 Copied In reply to: Ajax search results thumbnail size
Rose Tyler

Support staff

December 14, 2017 at 10:18

Hello,

Please add margin-top: 2.3vw; like http://prntscr.com/hnbob7

Regards

#180126 Copied In reply to: Home Page Images

Rose Tyler

Support staff

December 14, 2017 at 10:15

Hello,

Fixed. Please check now.

Regards

#180125 Copied In reply to: WordPress dashboard 'Can't find file attachment' for Classico theme

Rose Tyler

Support staff

December 14, 2017 at 09:53

Hello,

Thanks for the topic.
Please make sure that all your plugins are updated https://www.8theme.com/documentation/xstore/plugins/plugins-update/.
Also, please provide wp-admin access in Private content.

Regards

#180122 Copied In reply to: Latest update makes website useless & home page not working anymore

Rose Tyler

Support staff

December 14, 2017 at 09:47

Hello,

Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/ To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings and don’t forget to regenerate thumbnails after changes(use Regenerate thumbnails plugin).

Also, for your Shop page you can enable masonry (Theme Options > E-Commerce > Product Page Layout) then product will appear one below another without gap.

Regards

#180121 Copied In reply to: Problem with images
Rose Tyler

Support staff

December 14, 2017 at 09:43
Hello,

Please try to add this code in Theme Options > Styling > Custom css or in style.css file of child theme:

#shipping_method input[type="radio"] { height: auto; vertical-align: top; } #shipping_method li label { max-width: 85%; }

Regards
#180120 Copied In reply to: Shipping option radio button not on the same line as shipping label description
Rose Tyler

Support staff

December 14, 2017 at 09:42

Hello,

It is a bit strange that you get these problems with import. We will do our best to help you solve any issues that relate to our theme.
Feel free to ask if you have any other questions.
Thanks in advance.

Regards

#180119 Copied In reply to: Partial Import of demo

Rose Tyler

Support staff

December 14, 2017 at 09:29

Hello,

Please delete the image as I explained in the previous reply.

Regards

#180118 Copied In reply to: Home Page Images
Rose Tyler

Support staff

December 14, 2017 at 09:23
Hello,

Please see screenshots of demo shop sidebars with filters – http://prntscr.com/h9r8ju http://prntscr.com/h9r8bf

Try to use this custom css code:

.shop-filters-area { margin: 0; }

Regards
#180117 Copied In reply to: FILTER PRODUCTS BY ATTRIBUTES
Rose Tyler

Support staff

December 14, 2017 at 09:16

Hello,

Please read this topic https://www.8theme.com/topic/emails-are-not-receive-from-contact-form-in-website/

Regards

#180115 Copied In reply to: please help me in contact form

Rose Tyler

Support staff

December 14, 2017 at 09:10

Hello,

Please read this article https://www.w3schools.com/html/html_images.asp

Regards

#180114 Copied In reply to: Script Loading Error Xstore

Rose Tyler

Support staff

December 14, 2017 at 09:02

Hello,

Please make sure that all your plugins are latest versions https://www.8theme.com/download-plugins/ https://www.8theme.com/faq/ (INCLUDED PLUGINS).

Regards

#180113 Copied In reply to: Problems after domain transfer

Rose Tyler

Support staff

December 14, 2017 at 08:59

Hello,

It will be added in next theme update. Follow the changelog.

Regards

#180112 Copied In reply to: Images not loading / similiar products
Rose Tyler

Support staff

December 14, 2017 at 08:57
Hello,

Thanks for the topic.
Do you mean that after theme update your custom.css file is empty or code from the file doesn’t work? Did you make a backup before theme update?

Site background option is available for Boxed layout and as you selected Wide layout in Theme Options > General it does not work. But you may use custom css, for example:

.page-wrapper { background-color:#600013 !important; }

Regards
#180111 Copied In reply to: Custom CSS gone after updating
Rose Tyler

Support staff

December 14, 2017 at 08:46

Hello,

You need to delete http://prntscr.com/hnalmv because of you already have an image here http://prntscr.com/hnalvv

Also, you need to update Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#180109 Copied In reply to: Home Page Images

Rose Tyler

Support staff

December 14, 2017 at 08:39

Hello,

Thanks for the topic.
Is your problem solved http://prntscr.com/hnajph ?

Regards

#180107 Copied In reply to: My site keep loading forever.

Rose Tyler

Support staff

December 14, 2017 at 08:35

Hello,

That is great thank you for letting us know. 🙂
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#180105 Copied In reply to: Massive Addons conflict with Visual Composer
Rose Tyler

Support staff

December 14, 2017 at 08:28
Hello,

Please try to delete this code http://prntscr.com/hnaenx and add this one:

sidebar .widget_layered_nav li a, .sidebar .widget_layered_nav li a:hover { padding-left: 30px; padding-right: 20px; } [id^="woocommerce_layered_nav-"] ul { overflow-x: hidden; }

Regards
#180104 Copied In reply to: Filter
Rose Tyler

Support staff

December 14, 2017 at 08:20

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#180102 Copied In reply to: Graident colors on the website

Rose Tyler

Support staff

December 14, 2017 at 08:19

Hello,

Please try to activate theme now.

Regards

#180101 Copied In reply to: Reach limit

Rose Tyler

Support staff

December 13, 2017 at 17:12

You’re welcome! Let us know if you need any further assistance.

Regards

#180076 Copied In reply to: woocommerce translations problem

Rose Tyler

Support staff

December 13, 2017 at 16:49

I’m glad that you sorted out.
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#180071 Copied In reply to: Shipping information not showing in View Cart Page and Check out Page

Rose Tyler

Support staff

December 13, 2017 at 16:47

Hello,

We do not have ready translation files for all languages, so you need to translate theme manually using Loco Translate plugin.
Simply go to Loco Translate > Themes > Xstore > find and translate strings.
If you need help with translation or if something doesn’t work please provide temporary wp-admin access to your site so we could check a problem.
Thanks in advance!

Regards

#180070 Copied In reply to: woocommerce translations problem

Rose Tyler

Support staff

December 13, 2017 at 16:43

Hello,

Thanks for the topic. Hope you are having a nice day.

Please check https://docs.woocommerce.com/document/managing-product-taxonomies/#section-3 https://woocommerce.com/videos/product-categories-tags-shipping-classes-attributes/

https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-1

Let us know if you need any further assistance.

Regards

#180068 Copied In reply to: i am not a developer, i need some assistance about tags/ related products

Rose Tyler

Support staff

December 13, 2017 at 16:37

Hello,

Please check settings in Woocommerce > Settings > Shipping > Shipping options.

Regards

#180066 Copied In reply to: Shipping information not showing in View Cart Page and Check out Page
← 1 2 3 … 1,996 1,997 1,998 … 2,271 2,272 2,273 →

Viewing 59,910 results - 59,881 through 59,910 (of 68,187 total)

Viewing 30 posts - 59,881 through 59,910 (of 68,187 total)

← 1 2 3 … 1,996 1,997 1,998 … 2,271 2,272 2,273 →

Forum Replies Created

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