Hello,
Please provide also FTP access in Private Content.
Regards
Hello,
Please provide also FTP access in Private Content.
Regards
Hello,
In this case, we need to check your problem deeply, so please provide link to your product and temporary admin panel access in Private Content.
Thanks in advance.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Theme version 3.4 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Latest plugins versions you may find here – https://www.8theme.com/download-plugins/
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
I have checked your site and see the following errors in console http://prntscr.com/hqegqy
Fonts are blocked. Problem is related to your server settings. Please, contact your hosting provider to fix this issue.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Please make sure that you use latest theme version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all your plugins are updated https://www.8theme.com/documentation/xstore/plugins/plugins-update/.
If this won’t help, we need temporary admin panel access to check the site and help you, please provide credentials in the Private Content area.
Looking forward to your reply.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Please go to Theme Options > General > Header Settings > Header overlaps the content > Off and check this screenshots of header settings from our Electronics demo http://prntscr.com/hqe9sn http://prntscr.com/hqe9xp http://prntscr.com/hqea1b. Make sure that you select http://prntscr.com/hqeac8 header type that includes the secondary menu.
Let us know if you need any further assistance.
Regards
Hello,
Hope you are having a nice day.
You may use custom css code.
I can’t check your site because of the maintenance mode. Can you, please, provide temporary admin panel access to check the site and help you?
Thanks in advance.
Regards
Hello,
You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
You’re welcome 🙂
Feel free to ask if you have any other questions.
Regards
Hello, @Johnni Grenaa-Due
Please check if you use latest slider plugin version https://www.8theme.com/download-plugins/ and update the plugin if it is needed https://www.8theme.com/faq/ (How to update plugins included in theme?).
We’ve sent the slider zip file to your registration email, you may simply import it
https://www.8theme.com/demo/docs/lifestyle/#slider
Let us know if you need any further assistance.
Regards
My pleasure 🙂
Regards
Hello,
You need to update Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Yes, seems you re-saved changes.
So now you need to type the code manually from screenshot https://prnt.sc/hq3315 and select background color in row settings http://prntscr.com/hq3e7r.
Regards
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello,
Please read our documentation https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Feel free to ask if you have any questions.
Regards
I’ve changed custom css code http://prntscr.com/hq3315. Please check now http://prntscr.com/hq3387
Regards
Please follow the instruction of my previous reply.
Let us know if you need any further assistance.
Regards
Hello,
At first, you need to check if such functionality will work fine with default WC theme – Storefront.
Also, your question relates to additional customisation, looks like it outside our theme default functionality.
We are theme support. We could help you with issues related strictly to our theme https://themeforest.net/page/item_support_policy
Regards
Hello,
You need to contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M
and ask them about credentials to FTP.
Read more – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Regards
Hello,
Did you make a backup before the update?
Here you may find instruction for theme update https://www.8theme.com/reply/178206/
Regards
Hello,
We have 3 types of buttons on our site – light (for example http://prntscr.com/hdcwhy), dark (for example http://prntscr.com/hdcwxi), active (for example http://prntscr.com/hdcx3r).
You may use Theme Options > Styling -> Content > Customize buttons to change styles of your buttons http://prntscr.com/hdcxly.
If these settings don’t work for “Add to cart” button, likely it is effect of custom css code, so please provide me link to your site so I could check it.
Regards
Hello,
Did you change wp-admin access? Your site is under maintenance mode, so we need credentials to be able to see it and give appropriate css code.
Regards
Hello,
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Hello,
You’re welcome!
Could you please provide a screenshot for better understanding what exactly result do you want to achieve?
Regards
Hello,
Let us know if you need any further assistance.
Regards
Hello,
Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins) and then check the problem.
If you can’t save the menu options likely you reached limit http://sevenspark.com/wordpress/menu-item-limit. Try to increase PHP max input vars limit to 8000 or 10000.
If the problem won’t be solved, provide temporary wp-admin access in Private Content.
Regards
Hello,
If you want to use the form only on Home page, you may add this code in Custom css for page http://prntscr.com/hpy7rw:
.mc4wp-form-fields input {
display: inline-block;
}
.mpc-mailchimp.mpc-submit--small input[type="submit"] {
padding: 10px 16px;
margin-left: 10px;
}
Regards
Hello,
Please ask your hosting provider to make sure that file_get_contents, wp_remote_get(), wp_remote_post() functions are enabled on your server.
Regards
Hello,
You’re welcome!
Please describe your problem in more details.
Regards
Hello,
You may use custom css code, for example, add this code in Theme Options > Styling > Custom css:
.single_add_to_cart_button {
min-width: 100px;
height: 2.3em;
line-height: 2.3rem;
}
Also, on site that you provide I see this notice http://prntscr.com/hpwxdk, so enter your purchase code in Theme Options activate the theme.
Regards